Reviews of The WB Abu Dhabi, Curio Collection By Hilton 5 stars
PO Box 144238, Yas Island, Yas Island, FH Abu Dhabi, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing hotel and facilities, great for kids and families even for grownups it's fun Kirolos And Khalil big thanks
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThank you so much to staff receptionist kirolos and khalil also kiro help me for parks
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReceptionist Khalil was outstanding
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewJoy Marie & Khalil & kirolos were amazong and so kind and Elizabeth helped with leguuedge
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewThe location was just perfect. The design and the facilities were great.
The breakfast was good but we needed to wait for some time to get a table. Unfortunately the restaurant is smaller than it should be.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI would like to thank riya, joy, frank and whalil
Dear Hamad, Thank you for your kind appreciation. We will be pleased to share your compliments with Riya, Joy, Frank, and Khalil. Recognizing their efforts will surely motivate them to continue providing exceptional service. We look forward to welcoming you again soon. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Hamad, Thank you for your kind appreciation. We will be pleased to share your compliments with Riya, Joy, Frank, and Khalil. Recognizing their efforts will surely motivate them to continue providing exceptional service. We look forwar… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewKirolos was the best employee at the reception
Dear Mohammad Thank you for your kind feedback! We’re delighted to hear that Kirolos made such a positive impression at the reception. Your recognition will mean a lot to him and the rest of our team. We look forward to welcoming you back soon! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Mohammad Thank you for your kind feedback! We’re delighted to hear that Kirolos made such a positive impression at the reception. Your recognition will mean a lot to him and the rest of our team. We look forward to welcoming you back… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI was amazing , all facilities we were looking for , was available . Me and my family really enjoyed our time staying there
I don't want say I didn't like , but until late night the lobby was full of kids 😅, as adults we were looking for some quiet time at the lobby .
Dear Mohamed Thank you for sharing your feedback! We’re delighted to hear that you and your family enjoyed your stay and found all the facilities you were looking for. We also appreciate your note regarding the lobby atmosphere. While we love seeing families enjoy their time, we understand the importance of quiet spaces for our adult guests, and we will take this into consideration to improve everyone’s experience. We hope to welcome you back soon for another memorable stay! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Mohamed Thank you for sharing your feedback! We’re delighted to hear that you and your family enjoyed your stay and found all the facilities you were looking for. We also appreciate your note regarding the lobby atmosphere. While we… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location
The staff
Dear Ali Thank you for sharing your feedback. We’re glad to hear that you enjoyed our convenient location. We’re sorry to learn that your experience with our staff did not meet your expectations. Your comments are important to us, and we will use them to improve our service going forward. We hope to have the opportunity to welcome you back and provide a fully positive experience in the future. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Ali Thank you for sharing your feedback. We’re glad to hear that you enjoyed our convenient location. We’re sorry to learn that your experience with our staff did not meet your expectations. Your comments are important to us, and we … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation in relation to the park The parks were amazing
Staff were not accommodating Facilities are basic, compared to other hotels in UAE Staff do not go above and beyond (with the exception of the luggage or staff who greet you outside). The front deak and managers are not very accomodating
Dear Yvette Thank you for sharing your feedback. We’re delighted that you enjoyed our location and the parks during your stay. We sincerely apologize that some aspects of our service and facilities did not meet your expectations. Your comments regarding our staff and front desk are important, and we will use them to improve the experience for our future guests. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Yvette Thank you for sharing your feedback. We’re delighted that you enjoyed our location and the parks during your stay. We sincerely apologize that some aspects of our service and facilities did not meet your expectations. Your com… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewDear Mohammad Thank you for sharing your feedback. We’re sorry to see that your experience did not meet your expectations. Your input is important to us, and we will use it to improve our services and guest experience. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Mohammad Thank you for sharing your feedback. We’re sorry to see that your experience did not meet your expectations. Your input is important to us, and we will use it to improve our services and guest experience. We hope to have the… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPerfect
Dear Moe Thank you for your wonderful feedback! We’re thrilled to hear that you had a perfect stay with us and that everything met your expectations. Your kind words mean a lot to our team, and we look forward to welcoming you back soon for another memorable experience. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Moe Thank you for your wonderful feedback! We’re thrilled to hear that you had a perfect stay with us and that everything met your expectations. Your kind words mean a lot to our team, and we look forward to welcoming you back soon f… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThank you Leti for the superb hospitality . Thanks to Million and Kirolos for their kindness and service too ! Best hotel .
Dear Malikah Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the hospitality from Leti, as well as the kindness and service of Million and Kirolos. Your kind words mean a lot to our team, and we look forward to welcoming you back soon for another exceptional stay! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Malikah Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the hospitality from Leti, as well as the kindness and service of Million and Kirolos. Your kind words mean a lot to ou… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThis is my third visit to the WB Curio since 2018, and unfortunately, the property has declined in both quality and service. The hotel is clearly showing signs of aging — rooms and bathrooms need proper maintenance, gym towels are overly worn, chairs in the breakfast restaurant are stained, and even the dishes feel outdated. The service is no longer at the level expected from a property of this standard. For example, I placed the “clean room” sign at 10 AM, and by late afternoon the room was still untouched. A hotel of this caliber should have stronger quality management to restore the standards it once upheld. Adding to the disappointment, when we checked out, my son’s backpack was left behind. Despite me promptly contacting the hotel via WhatsApp, where they confirmed finding the item and asked me to send an email to arrange collection by a family member, the matter was handled very poorly. Their manager, Mr. Mohammed Vanu, later claimed the email was never received and even asked my relative to provide our booking reference, saying our booking does not appear in their system — which is unacceptable. Overall, while this hotel once felt like a reliable choice, it now struggles with both maintenance and service standards. Unless improvements are made, it no longer represents the quality and trust expected from a Hilton property.
Dear Ali Thank you for taking the time to share your feedback regarding your recent stay at The WB Abu Dhabi, Curio Collection by Hilton. We sincerely apologize for the multiple issues you experienced, from the condition of the property and amenities to the service shortcomings and the mishandling of your son’s backpack. We are truly sorry that your expectations, based on previous visits, were not met. Your detailed observations regarding the room maintenance, gym towels, restaurant seating, and overall service standards are extremely valuable, and we will share them with our management and operations teams to ensure the necessary improvements are implemented. Regarding the issue with your son’s backpack, we deeply regret the inconvenience caused by the miscommunication and the subsequent handling. This is not reflective of the level of service we strive to provide, and we will review our processes to prevent such situations in the future. We truly appreciate your loyalty to our property since 2018, and it is our hope that we can restore your confidence in The WB Abu Dhabi. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Ali Thank you for taking the time to share your feedback regarding your recent stay at The WB Abu Dhabi, Curio Collection by Hilton. We sincerely apologize for the multiple issues you experienced, from the condition of the property an… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe stay was really good joymarie and fazliddin really helped us alot Thanks for the great services
Dear Rashed Thank you for sharing your feedback! We’re delighted to hear that you had a great stay and that Joymarie and Fazliddin were able to assist you so well. Your kind words mean a lot to our team, and we look forward to welcoming you back soon for another wonderful experience. Best regards, Feryal Haddon Cluster Hotel Manager
Dear Rashed Thank you for sharing your feedback! We’re delighted to hear that you had a great stay and that Joymarie and Fazliddin were able to assist you so well. Your kind words mean a lot to our team, and we look forward to welcoming yo… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThanks for Joymarie and Nicholas frot office
Dear Hussain Thank you for your kind words! We’re delighted to hear that Joymarie and Nicholas from our front office made a positive impression during your stay. We’ll be sure to share your appreciation with them. We look forward to welcoming you back soon! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Hussain Thank you for your kind words! We’re delighted to hear that Joymarie and Nicholas from our front office made a positive impression during your stay. We’ll be sure to share your appreciation with them. We look forward to welco… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt’s in the center and so close of all amusement parks in Yas Island The hotel itself has incredible and engaging facilities and programs My kids aged 13-16 were so excited and so eager to come back next year
NA
Dear Fahad Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed our central location on Yas Island and that your children loved the hotel’s facilities and programs. It’s fantastic to know they are already excited to return next year — we can’t wait to welcome you and your family back for another memorable stay! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Fahad Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed our central location on Yas Island and that your children loved the hotel’s facilities and programs. It’s fantastic to know they are already… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation, park access, vibes ,hospitality , kindness, sent and house keeping services
The slight line in waiting for the elevator at the breakfast time
Dear Laina Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our location, park access, lively atmosphere, and the hospitality, kindness, and housekeeping services from our team. We appreciate your note regarding the slight wait for the elevator during breakfast. Your comments are valuable, and we will look into ways to improve the guest experience during busy times. We look forward to welcoming you back soon for another memorable stay! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Laina Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our location, park access, lively atmosphere, and the hospitality, kindness, and housekeeping services from our team. We appreciate your note regardi… Show more