The family pool is basically the only pool you can use if with kids. The adult pool is stunning but can’t use it and it was empty most of the week we were there. Why not advise guests the pool will be opened up to families with kids over a certain age? It’s empty anyway? Also can’t be called two pools as they’re basically one big pool on two levels but you have to get out to walk up a couple of steps to get back in the other. Better design needed to have some internal steps taking you from the higher pool to the lower one.

Lovely room with twin queen beds for me and my son. Very clean. Having a supermarket and cafe / pharmacy on site is brilliant and helpful. Staff were so lovely particularly our room cleaning staff and the staff at breakfast. Staff at the family pool amazing. Every single one. Couldn’t do enough for us. Loved the fruit kebabs and ice lollies given out throughout the day. Plus the free suncream and water in ice buckets. Lovely service.

Stayed in August 2025

I really couldn't find anything I didn't like at all. No exaggeration

Everything was perfect

Stayed in August 2025

Excellent location and great view

Stayed in August 2025

Working in construction

Everything was great

Stayed in August 2025

Nothing at all

So wonderful.. it has exceeded my expectations.

Stayed in August 2025

That we had to leave 😅

Best hotel we have ever stayed . Best hotel food we have ever eaten. Attention for detail in everything and staff service level is excellent. Polite and professional everything on an other level . Decoration ,looking after the environment the attitude of everyone.. we could praise it all they long.Can’t wait to come back again.

Stayed in August 2025

There is always room for improvement- customer service

Clean

Stayed in July 2025

Nothing

The staff was amazing, catering to all our needs

Stayed in July 2025

It was exceptional service during my recent stay at your hotel. From the warm welcome at check-in to the attentive and friendly staff throughout my visit, everything exceeded my expectations. The cleanliness of the rooms, the quality of the food, and the overall atmosphere made my stay truly enjoyable and memorable. Thank you for providing such a wonderful experience. I look forward to returning in the future

Stayed in July 2025

Everything was perfect, nothing to complain about.

My two-night stay at this hotel was absolutely wonderful. Yasmin at the reception was extremely kind, helpful, and truly one of the most welcoming staff members I’ve ever met. She took care of every request for me, my family, and my children with such professionalism and warmth. It was an exceptional experience from start to finish.

Stayed in July 2025

Every thing is in breakfast buffet, however nothing really tastes good. Taste below average.

Good

Stayed in July 2025

The best hotel I've ever been

Stayed in July 2025

Nothing to be mentioned

Excellent rooms and bathroom. Very nice pool. Excellent staff.

Stayed in July 2025

We requested for a room on a higher floor 10 mins after check in and they said they’d call back but they didn’t.

Great location, very good rooms, nice attaching beach. The people around were super helpful and always helping us at the beach and pool and ensuring we enjoy our time. Amazing breakfast with great vegetarian options. Really enjoyed our stay.

Stayed in July 2025

As you would expect from the St. Regis, the hospitality was nothing short of exceptional. From the moment we arrived, every detail was thoughtfully curated to ensure a flawless experience. The staff were not only professional, but genuinely warm and attentive, anticipating our needs before we even expressed them. From personalized service to refined elegance throughout the property, it was a true display of luxury at its finest — a hallmark of the St. Regis legacy.

Stayed in June 2025

Guy from the reception wasn't very friendly while I was doing check out. He was from Azerbaijan speaking russian. Maybe he don't like russian speaking people. I don't know

Nice hotel. Very lovely beach.

Stayed in June 2025

The housekeeping was not at the level of 5-star hotel, some dirts on floor and milk marks on table were very obvious.

The Room in general ... it was spacious , comfortable bed, big closet, huge bathroom, shower spot, and toilet. The clean beach The variety of swimming pools ( for adults, family, kids, and laps ) The kind staff The amazing rich breakfast buffet

Stayed in June 2025

Beachfront locatio

Stayed in June 2025

Although not the hotels fault, the construction nextdoor is rather loud and disruptive.

Super comfortable, amazing location and views, and the facilities are great.

Stayed in June 2025

Great service, rooms, beach and people, especially Ogi at pool who couldn’t do enough to look after us each day.

Stayed in May 2025

Late night food menu

Silversea on land

Stayed in May 2025

Due to it being the Eid weekend the hotel was extremely busy but it was not that busy on the beach yet the service was non existent - it appears they have removed the call buttons from the sun loungers so it was impossible to call an attendant so after 25 minutes of trying we left the beach for the adult pool. Additionally, during breakfast, we had to wait briefly to be seated but the restaurant was so busy and loud we could not enjoy breakfast and decided to leave with a takeaway coffee. It was very disappointing given the hotel is renowned for its breakfast that we couldn't enjoy.

The overall property is beautiful and it is the most stunning beach in the UAE. The service by the adult pool was amazing (as always!).

Stayed in June 2025

The way to the gym and the fact that the indoor pool was under construction

It was very well maintained and well kept.

Stayed in June 2025

Some construction on the side of the hotel

Perfect location. The room are spacious and well decorated (we loved the set up in the bathroom). The beach is amazing, the restaurants are delicious and the staff is amazing

Stayed in June 2025