Reviews of The St. Regis Abu Dhabi 5 stars

Great service and professional staff. Superb breakfast and very clean rooms.

Smoking should not be permitted indoors on the 1st floor.

From the moment we arrived, we felt genuinely welcomed. The staff here are simply amazing—so warm, attentive, and always ready to help with a smile. A special thanks to Tara, who handled our check-in with such grace and made us feel completely at home. Our room was beautifully arranged with thoughtful touches and well-planned amenities that made our stay comfortable and relaxing. You can truly feel the care and attention that goes into creating this experience for guests. A heartfelt mention for Chef Kushan and his wonderful culinary team—their passion really shines through. Dinner at Villa Toscana and breakfast the next morning were nothing short of exceptional. The Head Chef at Villa Toscana and Chef Bala with their teams went above and beyond, putting their heart into every dish to ensure each meal was unforgettable. And those little extras—breakfast until 3 PM and a late check-out—were the perfect finishing touches to an already perfect stay. We left with such happy memories and would love to return soon!

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My stay at The St. Regis Abu Dhabi, Corniche was truly exceptional. The staff were incredibly professional, attentive, and always eager to provide outstanding service. Every detail, from luggage and clothing arrangements to the overall hospitality, was handled with perfection. The experience was 10/10, and I would definitely love to return again. Highly recommended for anyone seeking luxury, comfort, and world-class service.

However, I was very disappointed with a few points that I did not expect from a five-star property. First, access to spa facilities such as the jacuzzi and sauna was not included in the stay and required extra payment. This came as a shock to me, since in other luxury hotels these facilities are normally complimentary for guests. Second, my booking included breakfast, but I faced an unpleasant experience with one of the reception staff at the restaurant. At 10:00 AM, I was told I could not enter because breakfast time was over, yet just a minute earlier, I saw her allow another family to enter right in front of me. The inconsistency and unfair treatment were very disappointing, especially at a hotel of this caliber.

Just stayed at the St. Regis for two nights after having stayed nearly 10 times last year and just end of August 2025 was there for 8 nights. Unfortunately it’s shocking how a place can change from great to bad in three weeks!

The staff have memories like fish it seems. Other than a few people like Yubraj, Vincent, Milan, Johanson and the Pakistani gentleman at the Main Door rest were so poor they should not be in the hospitality business. They could not even remember anything about me being there just a few days back. Also someone who has been there so many times they could not even offer a minor upgrade of a standard room with a slightly better view. Definitely will take my business some place else.

Amazing hotel and great hospitality. Butler staff and hotel staff are gracious with their time and attention. As with any facility issues can happen but how you respond makes a difference. We had an issue during our stay and Bianca, the manager on duty was quick to make it up to us, and she more than made up for any inconveniences we faced. Thanks for making our stay memorable!

water drainage system isnt good- after I soak in the bath tub and remove the stopper for water release, the entrance of the toilet was covered with water. The rest are fine.

water drainage system isnt good- after I soak in the bath tub and remove the stopper for water release, the entrance of the toilet was covered with water. The rest are fine.

Overall, our stay at the St. Regis Abu Dhabi was great. The staff were incredibly friendly from check-in to check-out. Thanks to Tara and Leazi. The rooms were lovely and the luxurious bathroom was a highlight. We also really enjoyed the St. Regis Bar. It's a beautiful hotel, but a few small improvements would make the service perfect.

The service could be better, especially with private dining being slow. Another minor issue that I noticed in both my original room and the upgraded suite was that the shower diverter, the knob you pull to switch between the overhead shower and the handheld hose was stuck. It's a small detail, but it seems like something for maintenance to check on

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