Reviews of The Ritz-Carlton Abu Dhabi, Grand Canal 5 stars

Dealing with people in the Hotel, especially Selvi, Solaph and Hamid

Excellent luxury experience. Very warm staff members, including Prajkta, Solafa, Silvie, Ranjith, and other team members. They are all great people, always striving to make your stay unforgettable. They succeed every time, and we are coming back to that hotel for the ninth time or tenth time.

The team went out of the way to look after us on this special day (our Wedding!)

No comment - all good

Staff welcoming ♥️💐

Nothing

Isolation, cleanliness, quietness

Nil

Overall its good experiance.

privacy, details, stuff

Just to provide a feedback as it won't seem right to recieve such a wonderful hospitality without a thank u. We appreciate every thing and every member of ur team, up from the start at the check-in with the exceptional customer service provided with ur professional team Mr. Mahdi and Ms. solafa, at the pool with the amazing Mr. Kushal (if I remeber the name right) and up to the end of our journey.  Everybody was adreesing me by name where ever I go even at the valet parking which I never experienced before? The attention to derails is remarkable especially at the pool with the free water/bucket of ice, the cold towels and the ice cream. More over and what amazed me the most is the guy who was offering everyone at the pool to clean their glasses!!!! Well done to all and to the master mind behind all this success.  Thank you once again and I will definitely recommend the hotel and come again.

Every thing was great

Nice

Our stay exceeded our expectations! The staff and the hotel were incredible. They went above and beyond to make us feel special. Our suite was spacious, clean and had every facility you may need. The bed was comfier than the one we have at home! They included personalised touches like cake and fruit platters, personalised cards and a bouquet of flowers. The restaurant’s were delicious. We dined at the Lebanese restaurant and had the most amazing lamb chops! The staff were so friendly and polite. The breakfast was excellent, there was lots of variety and even a cheesecake cart for breakfast! At the poolside we were offered drinks and complimentary water, ice, lollipops and cold towels to keep us cool in the heat! We would like to mention a few staff members who made our stay memorable; Jesslen, Selvia, Mary, Thomas, Mohamed and Asman. Thank you for everything you do! We will definitely be back soon

Nothing. Everything was perfect

the view, the breakfast options, the staffs

it could be cleaner, especially the bathroom

Large swimming pool

Ridiculously cold air conditioning in lobby and restaurants