Reviews of The First Collection Dubai Business Bay 4 stars
Al A’amal Street, Business Bay, Dubai, United Arab Emirates
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation only
Very slow service, rooms are more humid and hot, the parking / valet area smells so bad it ruined my whole day.
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI liked the location of the hotel, it’s close to everything and in a great area. The place is clean, quiet, and very comfortable. The breakfast buffet was excellent, but I wish there were more options available.
What I didn’t like was that the sink faucet had weak water pressure and the water was hot, unlike the shower which had excellent pressure and good cold water flow. I reported the issue to the reception and they told me it would be fixed, but when I returned nothing had been done.
Dear Loai, It's reassuring to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel. It’s our aim to provide an excellent stay experience for all our guests, and your positive comments regarding our breakfast buffet is truly heartening. However, we regret to learn about the problem you experienced with the sink faucet. Please accept our sincere apologies for the inconvenience this has caused you. Rest assured, our maintenance team is thoroughly investigating this issue to ensure it aligns with our high standards. We also note your feedback regarding the variety of our breakfast buffet. We believe in constant improvement and your input helps us in this endeavor. We are indeed working towards expanding our menu options to cater to a wider range of tastes and preferences. Thank you once again for your valuable feedback. It helps us maintain the high standards we aspire to provide for all our guests. Warm Regards, Greg Moses Cluster General Manager
Dear Loai, It's reassuring to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel. It’s our aim to provide an excellent stay experience for all our guests, and your positive comments regardi… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location is central to mostly everywhere, staff welcoming, clean rooms and hotel areas, buffet food good HB (can use up to 20 other restaurants in the area) 7 mins to local Metro station. Swimming pool and gym facilities good
The view from the premier room is good (can see Khalifa) but building work is going on(which is beyond hotel control)
Dear Edgar, Your feedback on your recent stay with us is much appreciated. It's delightful to hear that our central location, welcoming staff, and cleanliness met your expectations. We're also glad you had the opportunity to explore the variety of restaurants available in the vicinity, and enjoyed our gym and swimming pool facilities. We apologize for the ongoing construction work that affected your view. Indeed, the pulsating city of Dubai is continually evolving, and sometimes this can result in some temporary inconveniences. We're pleased to note that you appreciated the view of the majestic Burj Khalifa from your room. Being situated in Dubai’s vibrant Business Bay area, we pride ourselves on our accessibility to iconic landmarks such as Downtown Dubai and Dubai Mall. Once again, thank you for your valuable feedback. We look forward to welcoming you back for another memorable stay. Kind Regards, Greg Moses Cluster General Manager
Dear Edgar, Your feedback on your recent stay with us is much appreciated. It's delightful to hear that our central location, welcoming staff, and cleanliness met your expectations. We're also glad you had the opportunity to explore the va… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI didn’t experience much with the property, since I was most of the time working.
Nothing
Dear Boitumelo, Your feedback is greatly appreciated. It's pleasing to know that even with your busy schedule, you chose to stay with us at The First Collection Business Bay. While it appears you had no negative aspects to your stay, we would have loved to provide you with a more comprehensive experience of our property. Should your future travels bring you back, we hope to have the opportunity to provide you with a more immersive stay. Kind Regards, Greg Moses Cluster General Manager
Dear Boitumelo, Your feedback is greatly appreciated. It's pleasing to know that even with your busy schedule, you chose to stay with us at The First Collection Business Bay. While it appears you had no negative aspects to your stay, we … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI stayed at The First Collection – Business Bay (Room No. 1514) from 25th to 27th, and my overall experience was excellent. From the moment I arrived, I was impressed by the hotel’s cleanliness and modern facilities. The property is very well-maintained, and the room offered a beautiful view, making the stay even more relaxing. The hotel is also in one of the best locations in Dubai, close to major attractions, shopping areas, and dining options, which made it very convenient to move around. The highlight of my stay was the outstanding service from the staff. Every team member I encountered was professional, polite, and always ready to assist with a smile. I would like to give special appreciation to Mr. Varun, Mr. Yaser, and Ms. Aisha (Room Attendant) for their warm hospitality and excellent service. They went above and beyond to make sure my stay was comfortable and enjoyable, and their attention to detail truly made a difference. Overall, my experience at The First Collection – Business Bay was memorable, and I would highly recommend this hotel to anyone visiting Dubai. I will definitely be happy to stay here again on my next trip.
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Dear Shan, Your delightful review truly captures the essence of what we aim to provide at The First Collection – Business Bay. It's heartening to know that you were impressed with our modern facilities and the high standard of cleanliness we maintain. Your compliments about the beautiful view from your room and our strategic location close to major attractions, shopping areas, and dining options have been noted with gratitude. We are indeed fortunate to be nestled in Dubai’s vibrant Business Bay, offering prime accessibility to iconic landmarks. It's particularly rewarding to hear about the outstanding service that our staff provided, and your kind words about Mr. Varun, Mr. Yaser, and Ms. Aisha are highly appreciated. They truly embody the spirit of warm hospitality that we strive for. We are thrilled that you had a memorable experience with us and are recommending our hotel to other travelers. Rest assured, we look forward to welcoming you back on your next trip to Dubai. Kind Regards, Greg Moses Cluster General Manager
Dear Shan, Your delightful review truly captures the essence of what we aim to provide at The First Collection – Business Bay. It's heartening to know that you were impressed with our modern facilities and the high standard of cleanliness … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe’ve had the best stay ever! Hotel staff was so friendly, kind and helpful. Breakfast was amazing. Our room was beautiful and we were very happy with our room cleaner. Overall, amazing experince and I will come back for sure.
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Dear Helena, It's heartening to learn of your wonderful experience at The First Collection Business Bay. We are thrilled that you found our staff friendly, kind, and helpful, as we strive to provide exceptional service to all our guests. Your commendation of our breakfast and your beautiful room truly warms our hearts. Our team, including your room cleaner, is passionate about creating a comfortable and luxurious environment for all our guests. We are delighted to hear that you plan to return. Looking forward to welcoming you back for another memorable stay. Kind Regards, Greg Moses Cluster General Manager
Dear Helena, It's heartening to learn of your wonderful experience at The First Collection Business Bay. We are thrilled that you found our staff friendly, kind, and helpful, as we strive to provide exceptional service to all our guests. … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe service was very good staffs were very friendly
Dear Badursaman, It warms our hearts to hear your positive remarks about our service and friendly team. At The First Collection Business Bay, we pride ourselves on offering exceptional service and ensuring our guests feel welcome and well-attended to at all times. We are pleased to hear that we were able to live up to your expectations and we look forward to serving you again soon. Kind Regards, Greg Moses Cluster General Manager
Dear Badursaman, It warms our hearts to hear your positive remarks about our service and friendly team. At The First Collection Business Bay, we pride ourselves on offering exceptional service and ensuring our guests feel welcome and well-… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff
Need Taxi to go around
Dear Carole, It's delightful to hear you found our staff to be very friendly, as we pride ourselves on our warm and welcoming service. Regarding your feedback about needing a taxi to navigate around, we understand this can be a bit of a hassle. However, we strive to mitigate any inconvenience by providing our guests with extensive information on taxi services, ride-sharing options, and even shuttle services. We hope that these options have proven to be helpful in making your city exploration more convenient. We appreciate you taking the time to share your thoughts and we look forward to welcoming you back soon at The First Collection Business Bay. Kind Regards, Greg Moses Cluster General Manager
Dear Carole, It's delightful to hear you found our staff to be very friendly, as we pride ourselves on our warm and welcoming service. Regarding your feedback about needing a taxi to navigate around, we understand this can be a bit of a h… Show more