One thing that could be improved is staff attitude — while many were helpful, a few came across as indifferent or not very guest-focused. Also, it’s worth noting that not all guests speak Russian, so being greeted exclusively in Russian can feel a bit exclusionary. A more neutral or inclusive approach would go a long way in making all guests feel equally welcomed.

I had a wonderful time at this hotel — everything was smooth and enjoyable overall. Check-in was quick and efficient, the room was spotless with a lovely decorative touch, and the beach was truly amazing — clean, relaxing, and perfect for unwinding.

Stayed in August 2025

The rooms

Out side the room

Stayed in August 2025

The buffet at cinnamon is a bit unorganized and seems to be understaffed given the flow of guests.

Reception staff are very helpful and polite. Loved the location and villa setup, cleanliness, room service, etc…

Stayed in August 2025

Rooms weren't carefully thought out when they designed them. TV was facing the window and the beds weren't comfortable and ac in our room wasn't cool enough when it was time to sleep. Fridge in the room also wasn't working well. Food selection and quality wasn't the best. I dont know about the rest of the pools but the adults pool had huge wasps flying around and getting close to us which didn't make my experience enjoyable by the pool

The pool was very nice and cold so it worked perfectly with the summer heat The all inclusive option was nice with its selections Hotel is huge and beach is beautiful

Stayed in August 2025

Tooooo Hot at this time of the year...

Excellent reception desk team, helpful, hospitality, polite and kind. Especially M/s Jehan and one Indian lady (Forgot the name) who helped us for check in and out .. good food, clean room and clean amenities.

Stayed in August 2025

The location is great, nice pools view

Stayed in July 2025

Pool in side the villa need some renovation and raising water level

Location, the staff , breakfast

Stayed in July 2025

Very relaxing, felt like we had travelled outside of the UAE. Staff were very attentive to my pregnant wife and made the stay very relaxing and peaceful.

Stayed in July 2025

The pool in our villa was extremely hot, more like a jacuzzi, and not refreshing at all in the 45°C July heat. Check-in was slow, and the property overall doesn’t quite match a 5-star standard. Furniture varies from room to room, which felt inconsistent and a bit strange. Toiletries were nearly empty (shampoo/conditioner), and I only noticed once already in the shower. Floaties (like mesh inflatables) weren’t allowed in the pool, which was a bit of a letdown. Despite the few downsides, we had a lovely time and made great memories. A good option if you go in with the right expectations.

We stayed at The Cove Rotana for a girls’ getaway and overall, the experience matched our expectations. The two-bedroom villa with private pool was a great setup for a group. Basilico restaurant was excellent – delicious food and a nice atmosphere. The in-room breakfast was generous and very reasonably priced. Staff were lovely – friendly and helpful throughout the stay. We knew the hotel was slightly dated, so the vintage feel didn’t bother us too much.

Stayed in July 2025

Some things are a bit outdated; they should consider updating the furnishings and some of the architecture, especially the interior. We had a private pool, but it wasn’t really in good condition. In short, it needs to be renovated in a more modern and technological way, with a slightly sharper design.

The property is beautiful because it is isolated from the surroundings, in a well-maintained village, and we can say the geographical location is also good.

Stayed in July 2025

Perfect view

Stayed in May 2025

It’s very beautiful

Very friendly staff

Stayed in July 2025

General cleanliness Difficulty moving around the resort and the buggy cars are not enough

Nearby the beach

Stayed in July 2025

no option to increase the dim light in the room

the staff that the restaurant placed great effort to bet me gluten and lactose free meals. hair driver available, the carts to drop from to the room wear very friendly. Most of the staff offer to help and smile all the time. The check-in was quick, and accepted late check-out. the room was wide and a nice balcony. The beach is clean. parking assistance is available.

Stayed in July 2025

NA

Location, view, start, food 😀

Stayed in July 2025

Needs at least one more restaurant for variation.

Stayed in July 2025

Most of the things were perfectly fine but the bed's mattress actually was hard and not soft.

The staff was so kind , especially Mr. Mohamed Sonbol who spent most of his time just to make us feel at home . The area was peaceful and quiet, neat and clean

Stayed in July 2025

The food at the main restaurant doesn't rotate enough for an all-inclusive; during 4 days it was pretty much the same food every day, so this could be improved. Also, the bed was a bit uncomfortable, and it would be amazing to have a small pharmacy at the hotel.

The whole area, the staff and all facilities of the hotel are really nice, it's a very nice vibe, made us feel we weren't in the UAE.

Stayed in June 2025

Nothing

I love everything about The Cove — the peace, the serenity, and the well-thought-out amenities make it a place I’m always happy to return to. Our experience with the staff has consistently been excellent. During our recent stay, the check-in process was smooth and welcoming, thanks to Faaiz, who was particularly attentive and helpful. Highly recommend for anyone looking for a relaxing, hassle-free stay.

Stayed in July 2025

Behavior of stuff who are working in the restaurant specially breez bar

It was beautiful

Stayed in June 2025

breakfast is below average for the price you pay, buggy can be really slow during check in and checkout times, pools need some renovation work

Overall facilities, staff curtesy, the beach, the sunset pool, kids Aquafun, rooms interior is cosy and the architecture if the resort overall

Stayed in June 2025

No smart TV (aged SD TV with no internet connection), very limited TV channels, clusters are located bit far & club car service is bit disconnected, less parking spaces near to clusters

Excellent breakfast options, big room, good restaurant options, nice ocean view by the pool, fast check in process with friendly staff, plenty of amenities inside the room, variety of food otions

Stayed in June 2025

All Good..

Cleanliness, Check in process, facilities , rooms , toilets..

Stayed in June 2025

Buffet need more options

Very cozy, service was so great

Stayed in June 2025