The location and the view is amaizing

Stayed in August 2025

The thing that I didn't like it's not mentioned the cleaning process in the web it mentioned cleaning part of the booking but when I requested the cleaning they mentioned that they hand over me the apartment cleaned and once check out they will clean but not during stay time when requesting. Only that was the issue I face and I pass this issue to the hotel admin to clarify in the web page so other can understand well.

Everything and balcony i love it

Stayed in August 2025

Everything was great

Great property

Stayed in July 2025

The lack of a power point adjacent to a mirror made it difficult for my partner to use a hairdryer for styling. Also I would suggest a shower screen on the bath in the second bathroom. Spent a bit of time mopping up the water after a shower.

Loved the location, the view of downtown Dubai was breathtaking especially the evening light show from the Burj Khalifa.The apartment was very well appointed and comfortable.

Stayed in July 2025

Amazing view, spacious, had everything needed

Stayed in August 2025

The 4 Bedroom was advertised as having 4 rooms. However, only 3 rooms were properly fully equipped rooms. While the 4th room was simply a small space with a sofa bed and a mirror. It was the size of a small bathroom The gentleman mentioned this was usually used as a maids' room. This was disappointing and misleading. But the kids were ok to share and we didn't want this to ruin our holiday. It would have been nice to be transparent about the room configuration as we were a group of 6 Adults. I consciously reserved a 4 Bedroom for us. If it was clear it was a maids' room, I would have booked a 3 bedroom and saved some money. So the 4th room was not utilised at all throughout our stay. It's a shame.

We travelled with 3 teenage boys, and the 4 Bedroom apartment was very ideal for this trip. The rooms were spacious, and clean and felt like home. We had a breathtaking view of the Burj Khalifa, the fountain and the entire downtown landscape. It was gorgeous! You can stock groceries, make coffee, heat up food and even cook. This was very convenient when the kids were hungry in the middle of the night. The amenities included TV (master and living rm) with Netflix, a washer and dryer, ironing facilities, bathroom amenities, a safe, hairdryer, kitchen/cooking facilities, spacious cupboard space and very comfortable bed. The staff, whom we communicated with via WhatsApp were extremely professional and prompt. This is so much more convenient than having a reception staff at the counter. Anytime you have a query or a concern, they are just a text away and they respond promptly. Upon arrival, a gentleman met with us at the lobby and brought us right up to the room and gave us a brief tour. Checkout was seamless with just leaving the keys on the dining table as we left. The kids enjoyed themselves, we felt comfortable and most of all we felt safe. We will certainly consider Smartstay for our travel needs in the future. This was an awesome, most memorable experience!

Stayed in June 2025

Very good service and smartstay staff always asking if any support is needed. Apartment was great and clean with amazing view.

Stayed in June 2025

adding toaster to kitchen facilities can be good idea

location and balconies with burj khalifa full view is perfect, whole building is high end building with good atmosphere

Stayed in June 2025

nothing

everything

Stayed in June 2025

كل شيء كويس

Stayed in May 2025

No luggage keeping, that would have been nice

Huge apartment, great for family with kids, the view from the rooms is just WOW

Stayed in May 2025

The kitchen was too small A vacuum cleaner was not provided upon request as we were staying for 23 nights. The Dubai Fountains closed after one week of our stay for refurbishing and are opening in October which was disappointing as we had booked specifically to watch the fountains

Location and the views The communication from SmartStay was excellent before & after our stay

Stayed in May 2025

The view from the balcony is breathtaking!

Stayed in April 2025

Amazing view and location. Great with toddlers: kids pool, playground.

Stayed in April 2025

view

Stayed in March 2025

Our stay at Smart Stay Burj Royal was truly delightful. The apartment was excellent,compact ,well-maintained, and offering stunning views of the Burj Khalifa from every room. We were absolutely mesmerized by the sight of the iconic tower, especially at night. It added a magical touch to our stay, and my daughter especially loved waking up to that view every morning. However, there were a couple of issues that could have been improved. While we received help with our luggage during check-in, we were told during checkout that no assistance could be provided to carry our bags to the parking area. What made it even more puzzling was that there were staff present onsite waiting to clean the apartment as soon as we checked out yet no one offered help despite our visible struggle with heavy suitcases. A little assistance during checkout would have gone a long way in making the experience seamless. Nonetheless, the apartment itself and the incredible views made our stay memorable.

Stayed in April 2025

nothing

view from balcony, clean, spacious, friendly, swift communication

Stayed in March 2025

The view was amazing, and the rooms were spacious. The location was perfect for exploring downtown Dubai. The staff were kind and always quick to respond to any inquiries.

Stayed in March 2025

The most stunning view in dubai! Spacious, clean and downtown.

Stayed in March 2025

the check out may be it will be on 13:000

very good location value of money hopefully we return back sizable for friends family the stuff in booking very helpful

Stayed in February 2025

Nonfunctional oven, USB power sockets, sink drain, just very basic kitchen equipment.

Absolutelly beautifle view from 47. floor, I have no words, simply No. 1. Clean building, clean swimming pool, very nice apartment, beautifle view actually from each room of the apartment!

Stayed in February 2025

Very nice appartements , clean with very good view over Burj Khalifa and Dubai mall fountain

Stayed in January 2025

The pictures provided are as from the balcony. Both the bedrooms and the lounge have burj Khalifa views. The staff kept checking if everything was fine

Stayed in January 2025

Nothing

Everything! If you want to enjoy the fireworks of the Burj Khalifa without the jostling and pushing of the masses! These apartments are the way to go.

Stayed in January 2025