Reviews of SIRO One Za'abeel 5 stars
Za'abeel Street, Trade Centre, Dubai, United Arab Emirates
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI like the view the rooms even the design of the hotel
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Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know you enjoyed the view, the rooms, and the design of our hotel. It is wonderful to hear that these elements contributed to making your stay memorable. We look forward to welcoming you back to SIRO One Za’abeel for another exceptional experience. Warm regards, Michael Borges General Manager SIRO One Za’abeel
Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know you enjoyed the view, the rooms, and the design of our hotel. It is wonderful to hear that these elements contributed to making your stay memorable. We look … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewMorden aesthetic
Very confusing elevator style and waste of time
Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know you appreciated our modern design and overall atmosphere. We also take note of your comment regarding the elevators. While the design aims to reflect the unique character of our property, we understand it may feel confusing at first and will continue working on making the navigation more seamless for our guests. We hope to welcome you back soon for an even smoother and exceptional experience. Warm regards, Michael Borges General Manager SIRO One Za’abeel
Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know you appreciated our modern design and overall atmosphere. We also take note of your comment regarding the elevators. While the design aims to reflect the uni… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing
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Dear Valued Guest, Thank you for your kind words. We are delighted you had an amazing experience with us and look forward to welcoming you back soon. Healthy Regards, Michael Borges General Manager SIRO One Za'abeel
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewNot my first time at Siro, and it’s honestly one of the most comfortable hotels I’ve stayed at in Dubai. I love coming here just to relax — watch a movie, get a good night’s sleep, and enjoy the peaceful vibe. They have plenty of facilities and activities, like the gym and treatments, which I haven’t tried yet but they look amazing and worth experiencing. There are also great dining options on-site. It’s the kind of place where you can simply check in and spend the whole day enjoying the property without even leaving. Always a pleasure to come back!
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Dear Valued Guest, Thank you for your continued trust and for sharing such wonderful feedback about your stays with us. We are delighted to know that SIRO remains one of the most comfortable hotels for you in Dubai and that you enjoy the relaxing atmosphere, from cozy movie nights to a restful night’s sleep. It’s great to hear that our facilities, activities, and dining options add to the appeal, and we hope on your next visit you will have the chance to experience the gym and treatments as well. Your kind words mean a great deal to the team, and we look forward to welcoming you back for many more peaceful and memorable stays. Healthy regards, Michael Borges General Manager SIRO One Za'abeel
Dear Valued Guest, Thank you for your continued trust and for sharing such wonderful feedback about your stays with us. We are delighted to know that SIRO remains one of the most comfortable hotels for you in Dubai and that you enjoy the r… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect and amazing but 500dhs to stop in front of the door is too much i know the valet is free but i don’t like someone to drive my car if it was 100 would be more perfect
Dear Valued Guest, Thank you for your kind words and for sharing your feedback. I’m delighted to hear that you found everything perfect and amazing during your stay. I do, however, understand your concern regarding the charge for stopping in front of the hotel. While valet parking is complimentary, we appreciate that some guests prefer to park their own vehicles, and your comments will be reviewed as we continually assess our services and pricing. Your input is valuable, and I hope we will have the pleasure of welcoming you back soon for another exceptional experience. Healthy Regards, Michael Borges General Manager SIRO One Za'abeel
Dear Valued Guest, Thank you for your kind words and for sharing your feedback. I’m delighted to hear that you found everything perfect and amazing during your stay. I do, however, understand your concern regarding the charge for stopping… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWell appointed hotel in a good location. Natasha the assistant manager at Andaliman was excellent when called upon to resolve issues.
The service and communication was poor, across a range of different areas. Guest communication, bars and restaurants, the garden pool staff, and we had not been told that the infinity pool was out of service, which was disappointing. Better signage is required to navigate the lift system. It’s also unfortunate that guests need to change lifts and do round about turns multiple times to access rooms or amenities
Dear Valued Guest, Thank you for sharing such a detailed review of your recent stay. While I’m pleased to know you appreciated our well-appointed facilities, prime location, and the excellent support from Natasha at Andaliman, I am truly sorry that other aspects of your experience did not reflect the high service standards we strive for at SIRO One Za’abeel. Please accept my sincere apologies for the areas where we fell short — particularly with service consistency, guest communication, and your experience at our bars, restaurants, and garden pool. I also regret that you were not informed about the infinity pool closure prior to arrival, and I understand how disappointing that must have been. Your feedback regarding lift navigation and signage is also well noted, and we will look into making this journey smoother for our guests. As a lifestyle-focused brand, we aim to deliver not just comfort but also genuine connection and attentiveness, and it is clear we have work to do to meet those expectations in your case. I appreciate you taking the time to highlight these points, as they will guide us in refining our training, communication, and operational flow. I do hope we will have the opportunity to welcome you back, so we can deliver the seamless and elevated service experience you rightfully expect from us. Healthy Regards, Michael Borges General Manager SIRO One Za'abeel
Dear Valued Guest, Thank you for sharing such a detailed review of your recent stay. While I’m pleased to know you appreciated our well-appointed facilities, prime location, and the excellent support from Natasha at Andaliman, I am truly s… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewSuch a perfect hotel
Nothing
Dear Valued Guest, Thank you for your wonderfully enthusiastic feedback. I’m delighted to know that your stay with us was nothing short of perfect and that every aspect of your experience met your expectations. It will be my pleasure to share your kind words with our team, as they take great pride in creating memorable moments for our guests. We look forward to welcoming you back to One&Only One Za’abeel for another flawless stay. Healthy regards, Michael Borges General Manager SIRO One Za'abeel
Dear Valued Guest, Thank you for your wonderfully enthusiastic feedback. I’m delighted to know that your stay with us was nothing short of perfect and that every aspect of your experience met your expectations. It will be my pleasure to s… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewUnfortunately, my experience at SIRO One Za’abeel Dubai was disappointing. The air conditioning in the room was not functioning properly, and the room remained uncomfortably warm throughout my stay. When I raised the issue with the staff, I was told the temperature was “normal” and that nothing could be done to adjust it. This lack of responsiveness made it impossible to relax, especially during the intense summer heat. I ended up changing hotels due to the discomfort and poor handling of the situation. I would not recommend staying here during the summer months.
Dear Valued Guest, Thank you for sharing your feedback. I am truly sorry to hear about the discomfort you experienced with the air conditioning and the way your concerns were handled. This is far from the level of service and care we strive to provide at SIRO One Za’abeel, and I regret that we fell short of your expectations. Please be assured that I have addressed this matter with our engineering and guest services teams to ensure more thorough follow-up and proactive solutions in the future. Your comfort is our priority, and I am sorry that this was not reflected during your stay. I appreciate you bringing this to our attention, and I hope we may have the opportunity to welcome you back in the future and restore your confidence in our service. Warm regards, Michael Borges General Manager SIRO One Za’abeel
Dear Valued Guest, Thank you for sharing your feedback. I am truly sorry to hear about the discomfort you experienced with the air conditioning and the way your concerns were handled. This is far from the level of service and care we striv… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in June 2025
Verified review