Al Sufouh Road, Jumeirah Beach Residence, Dubai, United Arab Emirates
#119 of 618 hotels in Dubai
Guests' ChoiceBased on 110 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 August 2025
Gregory
AustraliaFriendly accomodating staff great breakfast every facility you require
Stayed in August 2025
Reviewed: 8 August 2025
Ahmed
BahrainNothing negative to say
Everything was absolutely fantastic and the gentleman Hussain at front desk did his very best to ensure high standards and an amazing stay. The place is amazing and the suit was phenomenal
Stayed in August 2025
Reviewed: 6 August 2025
سلمان
Saudi Arabianothing
Breakfast was nice and had different types.
Stayed in August 2025
Reviewed: 3 August 2025
Nadir
United KingdomIt's am oasis amongst sky rises. Great location. Recently refurbished thus light airy rooms. Staff were amazing. Best breakfast ever. Don't need to leave the area, everything on your doorstep.
Stayed in August 2025
Reviewed: 2 August 2025
Ayman
Saudi ArabiaThe pillows are not best for me
Location and pool
Stayed in August 2025
Reviewed: 1 August 2025
Alexey
BelarusGreat location, Private beach, Ain Dubai within 5 min. Service, sequrity. Perfect 5 stars resort
Stayed in July 2025
Reviewed: 25 July 2025
Saleh
OmanNice location and clean
Stayed in July 2025
Reviewed: 13 July 2025
Atefeh
IranEverything was great.
I had a very good and memorable stay at the Sheraton Hotel with my daughter. The reception was excellent by Mr. Mukul, very quick and friendly, with complete explanations. I received the room very quickly and our luggage was brought to our room by Mr. Dil. He neatly arranged all my belongings, which were very large, in the room. The attractive atmosphere of the pool and the pool DJ are too many to mention. It was really great, of course I don't remember the lifeguard's name. The best part of the hotel is the excellent restaurant and the varied and high-quality food. They had prepared food and snacks for every age and every taste. Thanks to the good cooks, Mr. ChoFIlich, and the chefs, Mr. Raj Kamal and Masud Rana, who prepared every dish that my daughter and I liked on request. In the reception and hospitality section of the restaurant, Ms. Skye, Mr. Vishakh Veedu, and Ms. Soniya and Sandy always welcomed us with open arms. Our room was cleaned and serviced every day. I also did a good workout in the nice gym every day, which had a view of the club overlooking the sea and Blue Waters Island.
Stayed in July 2025
Reviewed: 12 July 2025
Andrew
United KingdomNothing
Buffet breakfast superb
Stayed in July 2025
Reviewed: 9 July 2025
Ali
PakistanEverything was good
Location
Stayed in July 2025
Reviewed: 9 July 2025
Ali
PakistanNothing i felt wrong
Location is ideal.
Stayed in July 2025
Reviewed: 5 July 2025
Safaa
United KingdomQuit , food everything very good
Thank you Sheraton JUMEIRAH beach resort Special thanks you front office team, they are amazing. Special thanks to Terrance manager and his team, Indar Mukul, seif, concierge Shaju, Jimmy and others. Thanks again for entire team.
Stayed in July 2025
Reviewed: 29 June 2025
Bosaleh
KuwaitEveyrhing.. amazing hotel
Stayed in June 2025
Reviewed: 24 June 2025
Maysam
Saudi ArabiaIt was a wonderful stay, the place is comfortable and beautiful, the staff is very hospitable and friendly, especially Terrance, he was very kind and helpful, it won't be the last time, we will come again🤍🌹
Stayed in June 2025
Reviewed: 13 June 2025
Ahmed
Saudi ArabiaNothing
Everything within reach of a hand
Stayed in June 2025
Reviewed: 10 June 2025
Fleur
New ZealandA pool where the grass area is for adults would be perfect! It is a family hotel, however it did get quite busy in the pool at times. Also it looks like this area needs an update to match the hotel interiors new renovations.
Great location, newly renovated rooms, lounge & staff were fantastic!! Special shout out to Juni, Logie & Michel. Juni treated us to a special leaving surprise cake!! She was so lovely 🥰 Kingston & all the staff around the pool were amazing!! Can highly recommend this property!!
Stayed in June 2025
Reviewed: 9 June 2025
Sina
United Arab Emirateseverything ok
everything was beyond the expectation, fantastic and lovely stay
Stayed in June 2025
Reviewed: 8 June 2025
Laila
NetherlandsThe housekeeping didn't always take all plates/cups with them during the cleaning. If you want a room with sea view, make sure you book the correct room! There are rooms with views to the other side
The location was amazing, right in front of the beach. If you sit on the terrace you see both the swimming pool and beach. The staff were lovely, especially Alexander (reception) and Yusuf (concierge). But everyone was so thoughtful and sweet, a service I haven't seen here in Europe. It's less than an all inclusive resort but it comes very close. You get whatever you wish. If you call, within 5 minutes they come and bring you whatever you ask for. We had our daughter's birthday celebration during our stay, they got surprise macarons and a piece of delicious cake. So sweet!!
Stayed in June 2025
Reviewed: 5 June 2025
Fawaz
KuwaitGreat place 10/10
Stayed in June 2025
Reviewed: 2 June 2025
Sonja
Bosnia and HerzegovinaI liked everything
Location,ambience
Stayed in May 2025
Reviewed: 29 May 2025
Geert
NetherlandsNothing
Very friendly staff, in particulary Terrance Cammilus as a terrific Duty Manager who is really taking care with a lot of interest to all the guest. Very nice garden and quiet place when you compare to other hotels at JBR but still in the neighborhood of nice restaurants, bars, etc.
Stayed in May 2025
Reviewed: 28 May 2025
Andreja
SerbiaThe only remark I would say is having to pay everything in cash. My wife came 2 days earlier than me, so she was requested to pay for some extras immediately rather than being able to sign them up with the room number. The same remark goes for the pool area bar, to which you would have to carry cash or a card and probably get it wet everytime if you want to enjoy some drinks there.
Great location, staff is very friendly and always looks out for your needs and specific requests. We travelled with a 10 month old baby and it is a perfectly suitable place to go with a toddler. There is a small swimming pool where they can walk and learn how to swim. The food is amazing, expecially dinner.
Stayed in May 2025
Reviewed: 28 May 2025
Ahmed
AustraliaThe location is great close to shops, restaurants and transport. Our room had stunning views of JBR and the rooms are very clean and beautiful. They have a private beach and a nice large pool. The breakfast buffet was delicious. Highly recommend
Stayed in April 2025
Reviewed: 25 May 2025
Pradeep
South AfricaThere is nothing to dislike.
Excellent location with close proximity to beach, restaurants, shopping and transport. Staff were amazing, especially at the club lounge where we were thoroughly spoilt by Logie, Michel, Juni, Shauza chef Sabira.
Stayed in May 2025
Cheektowaga, USA
Wareham, UK
Brantevik, Sweden
Bressanone, Italy
Vienna, Austria
Bhaktapur, Nepal
Ho Chi Minh City, Vietnam
Zagreb, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content