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Reviews of Sheraton Jumeirah Beach Resort 5 stars

Al Sufouh Road, Jumeirah Beach Residence, Dubai, United Arab Emirates

#119 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 110 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 18 August 2025

    10
    Fantastic hotel in busy Dubai
    • Leisure trip
    • Couple
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 1 night
    • Submitted via mobile

    Friendly accomodating staff great breakfast every facility you require

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Hussain front desk in JBR beach made out stay even more pleasurable. I really loved the cleanliness and standards.
    • Leisure trip
    • Couple
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing negative to say

    Everything was absolutely fantastic and the gentleman Hussain at front desk did his very best to ensure high standards and an amazing stay. The place is amazing and the suit was phenomenal

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    The stay was beautiful and comfortable at the same time. I thank the receptionist (ARON) who made the check-in quick. I
    • Couple
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Breakfast was nice and had different types.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Sheraton JBR Amazing Hotel
    • Leisure trip
    • Family with young children
    • Club King Sea View Room - Including Lounge Access with Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes, Private beach Access
    • Stayed 4 nights
    • Submitted via mobile

    It's am oasis amongst sky rises. Great location. Recently refurbished thus light airy rooms. Staff were amazing. Best breakfast ever. Don't need to leave the area, everything on your doorstep.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 4 nights
    • Submitted via mobile

    The pillows are not best for me

    Location and pool

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 3 nights
    • Submitted via mobile

    Great location, Private beach, Ain Dubai within 5 min. Service, sequrity. Perfect 5 stars resort

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Awesome location and supportive staff
    • Leisure trip
    • People with friends
    • Deluxe Twin Room - JBR View, Private beach Access
    • Stayed 5 nights
    • Submitted via mobile

    Nice location and clean

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    The Sheraton Hotel is one of the best I know.
    • Business trip
    • Couple
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    I had a very good and memorable stay at the Sheraton Hotel with my daughter. The reception was excellent by Mr. Mukul, very quick and friendly, with complete explanations. I received the room very quickly and our luggage was brought to our room by Mr. Dil. He neatly arranged all my belongings, which were very large, in the room. The attractive atmosphere of the pool and the pool DJ are too many to mention. It was really great, of course I don't remember the lifeguard's name. The best part of the hotel is the excellent restaurant and the varied and high-quality food. They had prepared food and snacks for every age and every taste. Thanks to the good cooks, Mr. ChoFIlich, and the chefs, Mr. Raj Kamal and Masud Rana, who prepared every dish that my daughter and I liked on request. In the reception and hospitality section of the restaurant, Ms. Skye, Mr. Vishakh Veedu, and Ms. Soniya and Sandy always welcomed us with open arms. Our room was cleaned and serviced every day. I also did a good workout in the nice gym every day, which had a view of the club overlooking the sea and Blue Waters Island.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Lovely 2 day rest before onward travel
    • Leisure trip
    • Couple
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Buffet breakfast superb

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Excellent
    • Business trip
    • Solo traveller
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Location

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Excellent stay
    • Business trip
    • Solo traveller
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing i felt wrong

    Location is ideal.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Thanks for your hospitality
    • Business trip
    • Couple
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 1 night
    • Submitted via mobile

    Quit , food everything very good

    Thank you Sheraton JUMEIRAH beach resort Special thanks you front office team, they are amazing. Special thanks to Terrance manager and his team, Indar Mukul, seif, concierge Shaju, Jimmy and others. Thanks again for entire team.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 2 nights
    • Submitted via mobile

    Eveyrhing.. amazing hotel

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    A perfect place for a fun vacation🤍
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - JBR View, Private beach Access
    • Stayed 4 nights
    • Submitted via mobile

    It was a wonderful stay, the place is comfortable and beautiful, the staff is very hospitable and friendly, especially Terrance, he was very kind and helpful, it won't be the last time, we will come again🤍🌹

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Very nice place to relax and get away from work pressure
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything within reach of a hand

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Amazing!!! Book it!!!
    • Leisure trip
    • Couple
    • Club King Sea View Room with Balcony - Including Lounge Access with Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes, Private beach Access
    • Stayed 4 nights
    • Submitted via mobile

    A pool where the grass area is for adults would be perfect! It is a family hotel, however it did get quite busy in the pool at times. Also it looks like this area needs an update to match the hotel interiors new renovations.

    Great location, newly renovated rooms, lounge & staff were fantastic!! Special shout out to Juni, Logie & Michel. Juni treated us to a special leaving surprise cake!! She was so lovely 🥰 Kingston & all the staff around the pool were amazing!! Can highly recommend this property!!

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    excellent
    • Leisure trip
    • Family with young children
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 1 night

    everything ok

    everything was beyond the expectation, fantastic and lovely stay

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 8 nights
    • Submitted via mobile

    The housekeeping didn't always take all plates/cups with them during the cleaning. If you want a room with sea view, make sure you book the correct room! There are rooms with views to the other side

    The location was amazing, right in front of the beach. If you sit on the terrace you see both the swimming pool and beach. The staff were lovely, especially Alexander (reception) and Yusuf (concierge). But everyone was so thoughtful and sweet, a service I haven't seen here in Europe. It's less than an all inclusive resort but it comes very close. You get whatever you wish. If you call, within 5 minutes they come and bring you whatever you ask for. We had our daughter's birthday celebration during our stay, they got surprise macarons and a piece of delicious cake. So sweet!!

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room - JBR View, Private beach Access
    • Stayed 3 nights
    • Submitted via mobile

    Great place 10/10

    Stayed in June 2025

  • Reviewed: 2 June 2025

    10
    This was my third time staying at this hotel and I will be back,everything was great
    • Leisure trip
    • Family with young children
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 5 nights
    • Submitted via mobile

    I liked everything

    Location,ambience

    Stayed in May 2025

  • Reviewed: 29 May 2025

    10
    Best hotel at JBR!
    • Business trip
    • Solo traveller
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 4 nights

    Nothing

    Very friendly staff, in particulary Terrance Cammilus as a terrific Duty Manager who is really taking care with a lot of interest to all the guest. Very nice garden and quiet place when you compare to other hotels at JBR but still in the neighborhood of nice restaurants, bars, etc.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room - JBR View, Private beach Access
    • Stayed 10 nights
    • Submitted via mobile

    The only remark I would say is having to pay everything in cash. My wife came 2 days earlier than me, so she was requested to pay for some extras immediately rather than being able to sign them up with the room number. The same remark goes for the pool area bar, to which you would have to carry cash or a card and probably get it wet everytime if you want to enjoy some drinks there.

    Great location, staff is very friendly and always looks out for your needs and specific requests. We travelled with a 10 month old baby and it is a perfectly suitable place to go with a toddler. There is a small swimming pool where they can walk and learn how to swim. The food is amazing, expecially dinner.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    10
    Amazing stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Sea View, Private beach Access
    • Stayed 4 nights
    • Submitted via mobile

    The location is great close to shops, restaurants and transport. Our room had stunning views of JBR and the rooms are very clean and beautiful. They have a private beach and a nice large pool. The breakfast buffet was delicious. Highly recommend

    Stayed in April 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club King Sea View Room - Including Lounge Access with Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes, Private beach Access
    • Stayed 5 nights
    • Submitted via mobile

    There is nothing to dislike.

    Excellent location with close proximity to beach, restaurants, shopping and transport. Staff were amazing, especially at the club lounge where we were thoroughly spoilt by Logie, Michel, Juni, Shauza chef Sabira.

    Stayed in May 2025

Showing 1 – 25

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