Location of our room was bit far, thats why we have to walk for a little while

Location, Food and restaurant

Stayed in August 2025

Love everything

Stayed in August 2025

Perhaps not as child-friendly as I had wanted. Usually stay at hotels with larger pools and slides etc. definitely an adult Atmosphere.

Breakfast was great. The hotel had a tranquil and calm atmosphere. It was not crowded whatsoever which helped the ambience. But think the hotels service is actually outstanding with absolutely amazing service with staff members making sure we never had to ask for anything - they were always at hand! Special mention is absolutely needed for the amazing concierge staff: Siju, Sher, Bertus and Usman. These guys are constantly on the go - very very impressive.

Stayed in August 2025

Beautiful place, all the facilities we needed, spacious rooms and great staff. Great value for money.

Stayed in August 2025

On the pool at 6 there is no service of providing food even if the pool open tell 8 why ?

The price the tour by boat

Stayed in August 2025

all good

Stayed in August 2025

The room temperature adjustment didn't seem to work.

Everything was perfect. Every single member of the staff were both friendly and very professional. We really enjoyed the room interior which was great and were absolutely stunned by the decorations of the hotel's halls. Absolutely loved the breakfast too!

Stayed in June 2025

Shouldnt be kids in the main pool!

The location the pool! But first of all the moroccan guy from the reception gives us the Ruby suite! We appreciate this so much!!

Stayed in August 2025

Too much smoking in the lobby and the entrance area next to our suite and next to the left.

Calme

Stayed in August 2025

Staff in breakfast area was quite rude

Property was great room size was good

Stayed in June 2025

The extreme heat at this time of the year that we visited.

The Breakfast Buffet was amazing and the daily choice for Indian and Oriental changed giving variety and choice. The staff were helpful and were always attentive. The front desk staff were great and accommodated our early arrival and late departure requests. Housekeeping staff were always available when requested to attend to the room when required. The pool area and gym staff were helpful as always.

Stayed in August 2025

But so is the passage of time. In our room, we found a wall-mounted volume knob for a sound system that no longer worked. The telephone was clearly from another decade, and there were no sockets by the bed. The hotel had clearly been ahead of the curve when it installed USB charging ports directly in the walls, but now, we found ourselves walking around the room looking for USB-C—without luck. The decor, while still carrying a certain Middle Eastern charm, felt dated. It wasn’t about taste—it was about wear. The colors, materials, and furnishings all seemed frozen in time. A careful update could easily preserve the hotel’s identity while restoring its impact. The clearest sign of decline, though, was at breakfast. There was no host stand, no clear system—just a quiet build-up of guests at the entrance, all glancing at each other to confirm we were, in fact, in a queue. We waited over five minutes before anyone acknowledged us. When we were finally shown to a table, it hadn’t been cleared. The person who seated us said they’d “make it nice,” then left. We waited again, until someone came back with cutlery and napkins. Later, one of us asked for a latte and received a cappuccino instead. We mentioned the mistake, but nothing happened. At the self-serve water station, there were no glasses, and the jug was empty. Again, we had to ask someone to refill it. The staff were friendly, but overstretched. The mood in the breakfast area was tense and under-managed. Individually, these are small things. But when experienced together, they reveal something deeper. Shangri-La Qaryat Al Beri is still a hotel with soul. The layout, the setting, the staff—they’re all assets. But the hotel now needs attention. Not reinvention, not a rebrand—just a thoughtful investment in maintenance, service culture, and momentum. It deserves that. And so do the guests who still choose to come back.

Shangri-La Qaryat Al Beri in Abu Dhabi is a swan of a hotel—aged, graceful, and steeped in its former glory. When it opened in 2007, it was likely the pinnacle of luxury in the UAE, and much of that grandeur still lingers. The architecture is elegant, the grounds expansive, and a 15-minute boat ride through the hotel’s private canals evokes a sense of serene opulence. The setting feels more like a palace than a resort. What truly sets it apart, however, is its soul. Many of the staff have been here since day one, and their loyalty reflects a deep connection to the place. This is not a trendy, Instagrammable newcomer—it’s timeless, dignified, and confident in its character. A hidden gem for those who value atmosphere, scale, and enduring hospitality over fleeting glamour.

Stayed in August 2025

Breakfast and the Room

Stayed in August 2025

The Gym location that out side

Swimming pool

Stayed in August 2025

Very nice hotel ever 😍

Stayed in July 2025

Nothing.

Environment

Stayed in May 2025

Nothing

Environment

Stayed in May 2025

Restaurant staffs (During night), I didnt like their treatment towards guest. But the staffs in the morning shift were really nice .

The ambience, Staffs were really nice.except the restaurant staffs

Stayed in July 2025

Breakfast

Location

Stayed in July 2025

Nothing - all genuinely exceptional.

Absolutely 10/10 - everything was exceptional. Staff were friendly, rooms big and clean, beds comfortable, shower luxurious, breakfast range stellar, valet services excellent (and don’t ask or have expectation for tips), hotel itself stunning. Location excellent with a car. Got an amazing room upgrade too. Incredibly good value for money in low season. Will absolutely return.

Stayed in July 2025

Fantastic hotel, true hospitality, and 2 Michelin starred restaurants to boot!

Stayed in July 2025

Some guests use phone even on the beach and it is very disturbing

Shangri la is a paradise 🌸🍀🌺🌱🌸 Special thanks to Mohammad(manager), Raj(house keeper) and Ahmad👏

Stayed in July 2025

A bit far from central abu dhabi

Excellent service from the start. Michelle on reception. The waiters at breakfast. The organiser forvthe breakfast , a girl from drlhi ..maybe richa..sll weere very polite, courteous and professional

Stayed in June 2025

Nothing.

Great room, pools and dining.

Stayed in July 2025