Reviews of Savoy Crest Hotel Apartments
Al Mankhool 10b Street, Dubai, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location for old Dubai and Dubai mall. The staff went above and beyond to make our stay great. Good sized room and pool/gym facilities were clean and always monitored. Fantastic value for money.
Other than the lounge and poolside no other area to ‘hang out’ this didn’t bother us as we used it as a base.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewDear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We value your positive feedback and it will be our endeavour to continue being your preferred hotel in Dubai. We all look forward to welcome you back soon! With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We value your positive feedback and it will be our endea… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewLocation
Dear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We value your positive feedback, and it will be our endeavour to continue being your preferred hotel in Dubai. We all look forward to welcoming you back soon! With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We value your positive feedback, and it will be our ende… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewClean Staff
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories is indeed our prime focus and your praise and recommendation is a huge inspiration for the team in this regard. The Savoy Hotels in Dubai eagerly awaits your return many more times! With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt was an excellent stay in Savoy crest. The services and the facilities were of top notch. Would highly recommend my friends and families.
Dear Guest, Thank you for taking the time to post this review on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for taking the time to post this review on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThere disability room
But you said pickup and meal were included, but when I got there, it was different. I suggest next time be honest so that I can prepare well.
Dear Guest, Thank you for the high ratings and your candid feedback. We suspect there has been a miscommunication and misunderstanding concerning the reservation made on Booking.com site. The Hotel has received the booking on Room only basis without breakfast. The Hotel does not arrange Airport to Hotel transfers, and the Hotel has not communicated or confirmed any Airport transfers to you. The Hotel has received a 1-night booking only. In the message centre communication, it was also clarified by the Hotel that early check-in at 2 am will not be possible. You would need to prebook the room for 1 extra night. However, an early check-in was given to you, when you arrived and called from Dubai Airport at 6 am requesting if you could come over to the Hotel at that time. The Hotel has made every effort to assist you during your entire stay. It was very unfortunate that you lost your passport and credit cards / cash in Dubai when attending a city conference. The Hotel has paid for your taxi fare and even arranged for a complimentary drop the next day to your conference venue in Dubai since you do not have any credit card / cash. A complimentary breakfast was also sent up to your room as you did not have any means to settle your meal charges. The Hotel is still pondering over the matter on how a miscommunication concerning pickup and meals could exist when there was no such discussion between the Hotel and you. We again thank you for the high ratings and look forward to hosting you back whenever you visit Dubai again. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel - Dubai
Dear Guest, Thank you for the high ratings and your candid feedback. We suspect there has been a miscommunication and misunderstanding concerning the reservation made on Booking.com site. The Hotel has received the booking on Room only … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe rooms were better than described. They had everything you'd need. The gym and pool are nice. The staff is exceptional. Mr Madan and his team looked after us really well. Special shout out to Bilal and Steevan on reception, Juber in the lobby and Dev and Krishna who kept our rooms immaculate.
Nothing major. Perhaps if the pool acces times could be extended, it would be nice. 8am to 8pm is probably sufficient but it would have been nice to go into the pool later in the evening.
Dear Guest, Thank you for the high ratings and positive review based on your stay experience at Savoy Crest Hotel. We have shared the compliments with all the staffs who are indeed humbled with your kind recognition. We have also noted your constructive suggestion of keeping the pool open for extended time. This will be positively reviewed by the Management. We look forward to hosting you back soon. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel
Dear Guest, Thank you for the high ratings and positive review based on your stay experience at Savoy Crest Hotel. We have shared the compliments with all the staffs who are indeed humbled with your kind recognition. We have also noted … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIt is convenient for all places
Bed matress
Dear Guest, Thank you for your ratings and positive comments. We have noted your observations with great concern. The management has already addressed this issue with the Head of the Department for immediate action. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your ratings and positive comments. We have noted your observations with great concern. The management has already addressed this issue with the Head of the Department for immediate action. We always look forwa… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in May 2025
Verified reviewStaff. Reception. Housekeeping. Room service.
Nothing really
Dear Guest, Thank you for your wonderful endorsement of the Savoy Crest Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy greatly appreciates your gracious comments and looks forward to host you back in the vibrant city of Dubai soon again. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your wonderful endorsement of the Savoy Crest Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy greatly appreciates your g… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewSpacious room and well equipped room.
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories is indeed our prime focus and your praise and recommendation is a huge inspiration for the team in this regard. The Savoy Hotels in Dubai eagerly awaits your return many more times! With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories … Show more
Reviewed: 9 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAmazing rooms!
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests wit… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewStaff was awesome. Cleanliness was good. Location good.
None
Dear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We value your positive feedback and it will be our endeavour to continue being your preferred hotel in Dubai. We all look forward to welcome you back soon! With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your review of The Savoy Crest Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation. We value your positive feedback and it will be our endea… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewService excellent. Very nice staff attentive. Clean
Nothing
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories is indeed our prime focus and your praise and recommendation is a huge inspiration for the team in this regard. The Savoy Hotels in Dubai eagerly awaits your return many more times! With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, All of us at Savoy Crest are really touched by the wonderful review. We are so glad to see that we could contribute towards making your entire trip much more special. We appreciate your kind words. Creating awesome memories … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewIt was quite, clean. Around the corner from grocery store. Close proximity to where I wanted to go
Construction in the lobby at night. House phone did not work. I asked for 2 twins and a sofa bed so you would think it’s 3 people staying there correct? Wrong. They charged me two extra Dirhams for my 13 year old.
Dear Guest, Thank you for the high ratings which has been shared with all the staffs who are indeed humbled with your kind recognition. We also appreciate your observations made and would like to take this opportunity to clarify the misunderstanding and misconception. What you had observed in the lobby late night was the AC duct cleaning which is carried out mandatorily to improve and safeguard the air quality for all our guests. There is no noise or any disturbance during the cleaning process. The twin and a sofa bed which is featuring in the Studio room is the configuration set up in the booking portal to describe the room capacity. However, when the guest is making the reservation, they have to declare the exact number of occupants with age of the child (if any) who will be staying in the room. When you made the reservation, you made it for 2 Adults only and accidentally forgot to include the 13-year-old child. The third person in the room attracts an extra charge which was collected at the time of check-in. Let me assure you that what you have paid for is the correct charge applied to all guests on Triple Occupancy. We regret any inconvenience caused and look forward to hosting you back soon. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for the high ratings which has been shared with all the staffs who are indeed humbled with your kind recognition. We also appreciate your observations made and would like to take this opportunity to clarify the misun… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt's a good place, generous people. The rooms are spacious and equipped. Very clean. Very respectful staff
Room service seems to be done by 1 person. One time I returned to find room service isn't yet done.
Dear Guest, Thank you for your ratings and positive comments. We have noted your observations with great concern. The management has already addressed this issue with the Head of the Department for immediate action. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back at the Savoy Crest Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your ratings and positive comments. We have noted your observations with great concern. The management has already addressed this issue with the Head of the Department for immediate action. We always look forwar… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery clean place and very polite staff
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Madan Sharma Hotel Manager Savoy Crest Hotel – Dubai
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Crest. We constantly strive to provide our guests wit… Show more