Reviews of Rixos Premium Saadiyat Island - All Inclusive 5 stars

Dear Mikhail, Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We are glad to hear that you found our hotel new, clean, and spacious, and that you enjoyed the overall food quality, gym, and beach. However, we sincerely apologize for the inconveniences you experienced regarding the check-in process and a-la-carte dining reservations. We understand how frustrating these situations can be and regret that our team was unable to provide a satisfactory solution during your stay. Please know that your comments have been shared with our management team to review our procedures and improve our guest experience. We aim to uphold the high standards associated with the Rixos brand and appreciate your valuable insights to help us achieve this. We hope to have the opportunity to welcome you back in the future and provide a seamless and enjoyable stay. Warm regards, Guest Relations Team

Dear Mikhail, Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We are glad to hear that you found our hotel new, clean, and spacious, and that you enjoyed the overall food quality, gym, and b… Show more

Dear Nombasa, Thank you so much for your wonderful review and perfect rating! We’re thrilled to know that you enjoyed the amazing amenities, delicious food, and refreshing cocktails at Rixos Premium Saadiyat Island. It’s especially rewarding to hear that you found your stay extremely relaxing and appreciated the beauty of our resort. Your kind words mean a lot to our team, and we hope to welcome you back soon for another memorable and rejuvenating escape. Warm regards, Guest Relation Team

Dear Nombasa, Thank you so much for your wonderful review and perfect rating! We’re thrilled to know that you enjoyed the amazing amenities, delicious food, and refreshing cocktails at Rixos Premium Saadiyat Island. It’s especially reward… Show more

Dear Naween, Thank you for your wonderful 10/10 review and for sharing your experience with us! We’re delighted to hear that you and your family had a fantastic stay and that you especially appreciated our staff, cleanliness, location, and facilities. It's great to know the food met your expectations and that our hotel proved to be a great choice for families with children. We hope to welcome you back soon for another memorable stay! Warm regards, Guest Relations Team

Dear Naween, Thank you for your wonderful 10/10 review and for sharing your experience with us! We’re delighted to hear that you and your family had a fantastic stay and that you especially appreciated our staff, cleanliness, location… Show more

Dear Martin, Thank you so much for your wonderful feedback and for choosing Rixos Premium Saadiyat Island! We are absolutely delighted to know that you had such an enjoyable stay with us. Your perfect ratings across all categories truly mean a lot to our team, and it’s especially rewarding to hear that the service at Turquoise Restaurant and Savannah Sol Bar stood out to you. We'll be sure to pass along your kind words to the teams there — it will make their day! We’re also glad you appreciated the variety of food, poolside cocktails, and our fully equipped gym — it’s great to know you made the most of everything the resort has to offer. We hope to welcome you back again soon for another fantastic experience. Warm regards, Guest Relations Team

Dear Martin, Thank you so much for your wonderful feedback and for choosing Rixos Premium Saadiyat Island! We are absolutely delighted to know that you had such an enjoyable stay with us. Your perfect ratings across all categories truly m… Show more

Dear Saman, Thank you for choosing Rixos Premium Saadiyat Island and for taking the time to share your feedback. We’re pleased to hear that you had a good experience overall and especially appreciate your kind rating of our staff — it’s wonderful to know our team made a positive impression during your stay. We also value your constructive comments regarding comfort and the restaurant experience. During high season, certain areas such as the main restaurant can become busier, and we understand this can impact the overall dining atmosphere. We are continuously working on optimizing our dining flow and offering alternative options, including à la carte restaurants and quieter dining periods, to enhance guest satisfaction. Your feedback is truly important to us, and we will review it with our team to help improve both comfort and guest experience in future. We hope to have the pleasure of welcoming you back for an even more seamless and relaxing stay. Kind regards, Guest Relations Team

Dear Saman, Thank you for choosing Rixos Premium Saadiyat Island and for taking the time to share your feedback. We’re pleased to hear that you had a good experience overall and especially appreciate your kind rating of our staff — it’s w… Show more

Dear Pete, Thank you so much for your wonderful feedback following your stay at Rixos Premium Saadiyat Island. We’re thrilled to hear that you had a lovely time and enjoyed our spacious facilities as well as the excellent service, cleanliness, and comfort. Your perfect scores truly inspire our team to keep delivering outstanding experiences. It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay. Warm regards, Guest Relations Team

Dear Pete, Thank you so much for your wonderful feedback following your stay at Rixos Premium Saadiyat Island. We’re thrilled to hear that you had a lovely time and enjoyed our spacious facilities as well as the excellent service, cleanli… Show more

Dear Nargiz, Thank you very much for your perfect rating and kind words! We’re thrilled to hear that everything—from our staff to the cleanliness, location, facilities, comfort, and overall value—met your expectations perfectly. It was a pleasure to have you with us, and we look forward to welcoming you back soon for another flawless stay! Warm regards, Guest Relations Team

Dear Nargiz, Thank you very much for your perfect rating and kind words! We’re thrilled to hear that everything—from our staff to the cleanliness, location, facilities, comfort, and overall value—met your expectations perfectly. It was a p… Show more

Dear Saida, Thank you so much for your wonderful review and perfect score! We’re thrilled to hear that everything about your stay at Rixos Premium Saadiyat Island met your expectations. Knowing that you had such a positive experience means a lot to our team, and your kind words are truly appreciated. We hope to have the pleasure of welcoming you back very soon for another relaxing and enjoyable stay. Warm regards, Guest Relations Team

Dear Saida, Thank you so much for your wonderful review and perfect score! We’re thrilled to hear that everything about your stay at Rixos Premium Saadiyat Island met your expectations. Knowing that you had such a positive experience mean… Show more

Dear Paul, Thank you so much for taking the time to share such a glowing review of your recent stay with us. We’re truly delighted to hear that you had an outstanding experience and that every aspect of your visit — from our beach and food to our rooms and service — exceeded your expectations. Your kind words about the à la carte restaurants, the cleanliness, and especially our team’s service mean the world to us. We’re also thrilled to know our beach stood out for you — that’s high praise considering your travels to the Caribbean! It’s wonderful to hear that you found our resort just the right size with a great balance of facilities and atmosphere. Your comments about our team going above and beyond are deeply appreciated and will be shared with them — they will be thrilled to know their efforts made such a positive impression. We understand your note about the number of children during half term, and we appreciate your understanding of the timing. Thank you once again for your thoughtful feedback. We hope to welcome you back for another incredible stay very soon. Warm regards, Guest Relations Team

Dear Paul, Thank you so much for taking the time to share such a glowing review of your recent stay with us. We’re truly delighted to hear that you had an outstanding experience and that every aspect of your visit — from our beach and foo… Show more

Dear Iain, Thank you for sharing your feedback following your recent stay at Rixos Premium Saadiyat Island. We are thrilled to hear that you had an overall positive experience, especially regarding our staff, cleanliness, and comfort. We also appreciate your kind words about the food! We are glad you enjoyed the culinary offerings during your stay. We understand that the limitation on restaurant availability was a bit inconvenient, and we sincerely apologize for any inconvenience this caused. We will review this matter to ensure that we provide more seamless dining options for our guests in the future. We hope to welcome you back soon for another enjoyable stay. Warm regards, Guest Relations Team

Dear Iain, Thank you for sharing your feedback following your recent stay at Rixos Premium Saadiyat Island. We are thrilled to hear that you had an overall positive experience, especially regarding our staff, cleanliness, and comfort. We … Show more

Dear Gabor, Thank you for your wonderful feedback! We are delighted to hear that you loved every single minute of your stay at Rixos Premium Saadiyat Island. It’s great to know that you found our building luxurious, and that our staff provided professional hospitality throughout your visit. We also appreciate your high ratings for cleanliness, location, facilities, and comfort. Your feedback is invaluable to us as we strive to continuously improve. We look forward to welcoming you back for another exceptional experience in the future. Warm Regards, Guest Relations Team

Dear Gabor, Thank you for your wonderful feedback! We are delighted to hear that you loved every single minute of your stay at Rixos Premium Saadiyat Island. It’s great to know that you found our building luxurious, and that our staff prov… Show more

Dear Anastasia, Thank you very much for your wonderful feedback and for rating so many aspects of your stay so highly! We're delighted to hear that you found our hotel and team exceptional and that you enjoyed every minute of your visit with us. We truly appreciate your kind words and are especially glad to know you'd be happy to return — we’ll be looking forward to welcoming you back! Please also accept our thanks for your note regarding the check-out experience. Your comment is important, and we will use it as a reminder to ensure every guest’s farewell is just as warm and personalized as their arrival. Warm regards, Guest Relations Manager

Dear Anastasia, Thank you very much for your wonderful feedback and for rating so many aspects of your stay so highly! We're delighted to hear that you found our hotel and team exceptional and that you enjoyed every minute of your visi… Show more