All the hotel staff are super helpful. However, the morning reception staff are not flexible. I have paid almost 12k AED for 2 nights, and they refused to extend 60 min for the checkout !

All inclusive package

Stayed in August 2025

Beautiful resort all round.

Stayed in June 2025

Food was very good

Very nice if you have kids

Stayed in July 2025

The service was fantastic in the torquise restaurant and the Savanah Sol bar. The variety in food was great. The pool service was excellent with a great variety of cocktails. Gym is nice with everything you need for a session.

Stayed in July 2025

The restaurant always crowded

Good

Stayed in July 2025

space, facilities

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

No comment as everything was good

Everything

Stayed in June 2025

The only negative was lots of children but we went during half term so had to expect that.

The location was excellent. Resort not too big with just the right amount of bars and restaurants. Beach is incredible and imo better than any caribbean beach I have visited. Food was amazing - so much choice and very high quality, especially the “a-la-carte” restaurants. The rooms are excellent with great facilities and cleanliness. The service is outstanding and is quite honestly the best I have ever experienced. Tipping was not standard but we certainly tipped on more than a few occasions due to how brilliant the service was. Overall I couldnt fault it and I have officially run out of superlatives for this review. Definitely a must visit.

Stayed in May 2025

not being able to use the restaurants immediately

The food is exceptional

Stayed in March 2025

Luxury building. Professional hospitality

Stayed in February 2025

Checkout was rather transactional

Exceptional hotel and staff, loved every minute of our stay there and would look forward to be back!

Stayed in April 2025

Great beach and sea, beautiful decor, exceptional service. We had a separate check in as we booked a suite, we had a lovely side sea view and received a bottle of champagne and a plate of fruit upon arrival. Lovely restaurants, delicious food at the buffet.

Stayed in April 2025

Love it! It was our 3rd time in this hotel

Stayed in March 2025

Disappointing Experience, Not Worth the Price I recently stayed at this hotel with my family and unfortunately had a very negative experience. The food quality was poor, not meeting the expectations for the price. To make matters worse, our room had a strong, unpleasant moldy smell that made it difficult to enjoy our stay. Additionally, we had friends over for drink, but even though we paid 500 AED per person, they were followed everywhere by security men and could hear them reporting their every move on the radio they were treated as though they were intruders. This made them and made us feel very uncomfortable and unwelcome, which was extremely disappointing. Overall, I would not recommend this hotel due to these issues.

Good location. Nice beach

Stayed in February 2025

Had to ask 3 times for kids bed to be made up . Paid extra for sea view but balcony is totally enclosed and you can’t see anything unless you are standing up ! Book restaurants immediately I waited a day and was told they were fully booked for the next 2 days

Beautifully designed hotel . Very nice staff . Buffet good and everything very clean

Stayed in February 2025

I think only development requirement is pricing of spa treatments. Spa it self is fantastic, but the prices for the treatments are too expensive. +200 € per 50min massage is too much. Hotels next door seem to offer 1h massage for 130€

Pretty much everything works as you would expext or better. The staff was great and still relaxed 🤗

Stayed in February 2025

No such thing.

Simply the best! It’s luxurious but cozy at the same time!

Stayed in January 2025

I had an unpleasant experience while trying to book the restaurant. I was aware that an additional payment was required since my stay was less than three nights, but it felt like I had to chase for assistance to make the booking.

Amenities, food, location, team and room

Stayed in January 2025

Lot of facilities and staff were fabulous.

Stayed in January 2025

We had a two bedroom apartment- overlooked by all the rooms above - not as private as we had hoped for. Not enough vegan options available and none labelled. Beach was crowded and noisy.

The food was exceptional especially the gala dinners - but not for vegans. The facilities great - the kids club and waterpark incredible. Entertainment was excellent. Easy to get a taxi or uber to malls and attractions. Beach had soft white sand.

Stayed in January 2025

Buffet restaurant/ food was cold at breakfast & dinner - unable to make changes to dinner reservations outwith certain ‘business hours’ also unable to walk into al a carte restaurants unless had reservations when never seemed full

Facilities, location & staff make this hotel. Can’t do enough for you!

Stayed in December 2024

A la carte restaurants were a disappointment. There was also a lot of children about all the time, which can get quite noisy poolside.

Lovely hotel, with lots of facilities. The buffet food is amazing and all of the staff so attentive.

Stayed in November 2024

Probably more sunbeds closer to the beach.

Amazing and very well equipped hotel located in the best area of Saadiyat. Beach is fantastic. The variety of food is impressive, there's something for all tastes.

Stayed in November 2024