Reviews of Raffles The Palm 5 stars

Room was fantastic , breakfast was incredible location was great the staff were so friendly , this hotel is an absolute stand out its amazing !!

Everything! Raffles was a dream come true. I felt so lucky to stay there. If you choose a hotel on the palm then this is the one. There are many to choose from but this one stands out from the crowd.

Nothing.

Hotel Interior and rooms are beautiful! Pool and the gardens are lovely! Hotel staff Service gave excellent service! However food & drinks are very over priced! Beware!! The Raffels restaurants have boring menus and very overpriced food and drinks! “Beware of PIATTI Resturant” awful service and food! Over priced !

The Italian Resturant PIATTI was absolutely dreadful, the staff were not warm and came across as cold! They were constantly staring and watching us eating like ready to pounce if a plate was empty! Food was very plain average quality and very expensive! They gave us dry bread as a complementary starter, no dipping sauces like pesto, parasan or olive oil, worst Italian we have ever had been to! I highly recommend anyone not to go there! There’s totally no ambiance at all! Our bill was extortionate for what we got for our money! The pizza was a medium size with an extremely crisp thin boring like cracker crisp base! 140aed! Octopus salad was ok but nothing special! 100aed The fried seafood mostly squid rings were very plain like out of a frozen packet and we paid 100 aed for this! With 3 cocktails and tax etc total bill was 700aed. Please don’t get me wrong, I don’t mind paying if the food is expensive and is of outstanding quality. But this certainly does not meet the 5 star criteria! Seriously I would give it a 2 star rating maximum. I had also informed this Resturant it was a special occasion “my wife’s birthday” they even acknowledged her birthday as per booking on arrival! “But”Not even a complimentary drink for her nothing? No cake nothing! This is first time any Resturant has never done some sort of birthday surprise for her. Absolutely shameful especially considering where this Resturant is, and has the privilege to be on Raffles 5 star grounds😡. Although the hotel advertises Fazza on arrival in reception,this Resturant does not accept Fazza! So beware! They told us they are a 3rd party company and not part of Raffles! Wonderful eh?

Location and the luxury

Luxury is everywhere, very clean and beautiful, big and fantastic decor in the room, luxurious 🥰🥰🥰

I like everything!

Wow! what can I say, another amazing stay at Raffles The Palm Dubai. I recently stayed here for the first time in May for 2 weeks and fell completely in love with the hotel, so much so I recently just stayed again for another 2 weeks in August. From the moment I arrived, I was greeted by the same friendly faces that I saw in May! Check-in was a smooth and easy process like before and my room once again was amazing. Being a solo female traveller, Raffles is somewhere I feel safe, the staff members at every ounce of the property are nothing short of amazing, kind and friendly and will make sure all of your needs are met with the highest form of professionalism. The pool is very large and is surrounded by families, solo travellers and couples etc. The hotel has a lovely restaurant 'Piatti by The Beach' and again the staff and food are amazing. Raffles is in a perfect location on the palm that is quiet and peaceful, yet despite all the ongoing building and construction, remains very quiet. A perfect location and very easy to get around whether that being DT, Marina, Business Bay, JBR, other parts of the palm. The hotel always smells amazing, and HK on the 4th floor are always so polite and friendly and will always do an amazing turndown service in the evening. The room and hotel are always very well maintained, including the beautiful gardens, water is provided regularly and always fresh towels and the bed is very comfortable. Raffles as a whole, has an amazing feel, so if you are looking for a solo and family friendly hotel, Raffles is your place - you will not be disappointed!

Nothing - everything is amazing! I didn't have the breakfast, accept from on 2 occasions - maybe a few more varied options!

Excellent property with trained staff. Unique design rooms and interior.

The view on beach, garden, lobby hall

The food is not bad,

I like the location and Mr.Alaa the guest welcome crew as well as the house keeping staff

The deputy Manager was very aggressive with my family while I had a reference from booking.com for a description of a room which is totally different than the available room as per my reservation