Crescent West, Palm Jumeirah, Dubai, United Arab Emirates
#60 of 618 hotels in Dubai
Guests' ChoiceBased on 1330 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.2
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 29 August 2025
Nadia
United KingdomNothing.
Everything! Raffles was a dream come true. I felt so lucky to stay there. If you choose a hotel on the palm then this is the one. There are many to choose from but this one stands out from the crowd.
Stayed in August 2025
Reviewed: 25 August 2025
Tetiana
UkraineI like everything!
Luxury is everywhere, very clean and beautiful, big and fantastic decor in the room, luxurious 🥰🥰🥰
Stayed in July 2025
Reviewed: 25 August 2025
Morgan
United KingdomNothing - everything is amazing! I didn't have the breakfast, accept from on 2 occasions - maybe a few more varied options!
Wow! what can I say, another amazing stay at Raffles The Palm Dubai. I recently stayed here for the first time in May for 2 weeks and fell completely in love with the hotel, so much so I recently just stayed again for another 2 weeks in August. From the moment I arrived, I was greeted by the same friendly faces that I saw in May! Check-in was a smooth and easy process like before and my room once again was amazing. Being a solo female traveller, Raffles is somewhere I feel safe, the staff members at every ounce of the property are nothing short of amazing, kind and friendly and will make sure all of your needs are met with the highest form of professionalism. The pool is very large and is surrounded by families, solo travellers and couples etc. The hotel has a lovely restaurant 'Piatti by The Beach' and again the staff and food are amazing. Raffles is in a perfect location on the palm that is quiet and peaceful, yet despite all the ongoing building and construction, remains very quiet. A perfect location and very easy to get around whether that being DT, Marina, Business Bay, JBR, other parts of the palm. The hotel always smells amazing, and HK on the 4th floor are always so polite and friendly and will always do an amazing turndown service in the evening. The room and hotel are always very well maintained, including the beautiful gardens, water is provided regularly and always fresh towels and the bed is very comfortable. Raffles as a whole, has an amazing feel, so if you are looking for a solo and family friendly hotel, Raffles is your place - you will not be disappointed!
Stayed in August 2025
Reviewed: 25 August 2025
Ali
United StatesExcellent property with trained staff. Unique design rooms and interior.
Stayed in August 2025
Reviewed: 19 August 2025
Vugar
AzerbaijanWe liked everything.
Great hotel, luxurious, very beautiful. We had a room with direct access to the garden and right next to the restaurant where breakfast is served, which was very convenient. Next time we will definitely take this type of room. The cleaning of the rooms, the service and everything was top notch. The breakfasts were excellent, a large selection of food and sweets. We spent a great few days. Unforgettable.
Stayed in August 2025
Reviewed: 18 August 2025
Tony
North MacedoniaGreat breakfast with ample options of food
Stayed in August 2025
Reviewed: 18 August 2025
นามภูมี
United Arab EmiratesVery nice room and service
Stayed in August 2025
Reviewed: 16 August 2025
Jasbir
United KingdomNothing at all
Everything was amazing
Stayed in July 2025
Reviewed: 15 August 2025
Gavkhar
RussiaFantastic place to have a rest😘
Stayed in August 2025
Reviewed: 12 August 2025
Gareth
South AfricaNo dislikes
Stunning luxurious setting Beautiful pool and pool area Spacious rooms beautifully appointed
Stayed in July 2025
Reviewed: 11 August 2025
Luke
AustraliaNothing everything first class
Wow just amazing from the moment you arrive the staff are amazing, Dubai is an amazing city so clean and welcoming people are extremely friendly, The place is world class will definitely be going back.
Stayed in August 2025
Reviewed: 11 August 2025
Giuseppe
ItalyIt was really crowded and noisy. A lot of families with kids (we have kids so I understand, but we were on a couple weekend). After 10 am you will have to wait in line 10-15 min to get seated for breakfast, and when you seat it is very loud and crowded (go before 9am!). The quantity of food was good, the quality not as much. The pool also becomes quite crowded and noisy during the peak hours (but nobody was using the beach due to the heat in this period). Some staff members lack some attentions that you would expect from an hotel of this caliber. Two examples: 1. I was refused by a receptionist called Abdulrhaman a two hours extension in the check-out time without even trying to give us any alternative, or proposing to leave the luggage and use the hotel facilities for teh day (which is what we did at the end). 2. At the pool bar, the bartended almost didn't serve us a drink becasue we didn't put money upfront during check-in in our account. The hotel apparently does not allow to settlle the expenses at check out, which is a policy that I have never encountered in hotels of this category. Small things, but not acceptable in an hotel of this sort.
Very good position if you like staying at the Palm, a bit away from the other attractions of the city, but it is a matter of personal choices. The hotel is very romantic. The rooms are very large and elegant, with all you can expect from a 5 star hotel and even more. The pool and the beach are beautiful. Everything was very clean, very good housekeeping service.
Stayed in August 2025
Reviewed: 10 August 2025
Maeve
United Arab EmiratesBreakfast was amazing - maybe the best buffet breakfast in dubai. Facilities in general were excellent - gorgeous indoor pool. Club lounge had nice food and good drinks selection with good catering for gluten free. Hotel lobby is stunning!
Stayed in June 2025
Reviewed: 9 August 2025
Buddy
Switzerland- nothing
- Very impressive Hotel, looks so beautiful everywhere. In and Outsite. - super friendly staff ( especially Gerald and Ola) - nice breakfast - good pool and beach
Stayed in August 2025
Reviewed: 8 August 2025
Sofia
RussiaBreakfast is not nice, carpets the rooms so dirty… when the child was walking on the carpet all his legs became black from dust!!!!
Location, view, pool, beach, inside interior
Stayed in June 2025
Reviewed: 6 August 2025
Othmane
MoroccoA big thank you to Sameera from the security team! I had lost my laptop in a taxi that brought me from the airport, and thanks to him, I was able to recover it. Sameera was extremely professional, helpful, and genuinely kind. Truly appreciated!
Stayed in August 2025
Reviewed: 3 August 2025
Dilesh
United Arab EmiratesThe best
Stayed in August 2025
Reviewed: 1 August 2025
Ms
United Arab Emiratesnothing
A Truly Luxurious Stay at Raffles Jumeirah My stay at Raffles Jumeirah was an exceptional experience from start to finish. Upon arrival, I was warmly welcomed by the professional and attentive staff, setting the tone for a memorable visit. The room was immaculately clean, incredibly comfortable, and thoughtfully equipped with all the amenities needed for a relaxing stay. Raffles truly defines luxury. The room, upgraded as a delightful surprise, was fit for royalty—featuring high-quality linens, elegant furnishings, and daily housekeeping that maintained the highest standards. One of the highlights was the breakfast buffet, which offered a wide variety of delicious options and outstanding service that added an extra touch of indulgence to my mornings. Overall, I highly recommend Raffles Jumeirah to anyone seeking a luxurious, comfortable, and well-managed place to stay. I look forward to returning on my next visit .Thank you Raffles!!
Stayed in July 2025
Reviewed: 29 July 2025
Dickson
United KingdomReally good
Stayed in July 2025
Reviewed: 27 July 2025
Mussa
United Arab EmiratesStyle , pool , view , suitable family resort
Stayed in July 2025
Reviewed: 27 July 2025
Mahdiyya
Saudi ArabiaThe staff were exceptionally friendly and attentive, making check-in and service seamless. The rooms were spacious, elegantly decorated, and very clean, with stunning views of the city. Overall, it felt luxurious but still very welcoming.
Stayed in July 2025
Reviewed: 26 July 2025
Ahmad
United Arab EmiratesEverything including the food was perfect. Thank you for being an excellent host.
Stayed in July 2025
Reviewed: 23 July 2025
Abdullah
KuwaitI think the restaurants price is too expensive
The hotel makes you feel like royalty
Stayed in July 2025
Reviewed: 22 July 2025
Aleksei
United Arab EmiratesSmall area
Just a nice place for a couple of days to rest
Stayed in June 2025
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