Good, but over crowded

Stayed in August 2025

Staff services and over all services.

I have stayed at Pullman many of times but this the experience was pathetic, and the staff was not good at all.... Not cooperative staff and no facilities.

Stayed in July 2025

Staff handling of special requests like early check in was however not good.

Location is in a serene place, breakfast was very good and facilities were in very good shape. Otherwise, I definitely would choose Pullman in upcoming visits because it ticks all the important boxes.

Stayed in August 2025

The staff in every area were amazing, especially when we had a medical emergency. I was so touched by their kindness. Beautiful views as well.

Stayed in July 2025

The breakfast is not served in the same property. You need to walk down to the Pullman Hotel, which is connected via parking lot about 5 mins walk.

It’s a fantastic property. Very well located and connected. Very spacious and well organized rooms. On top of it, friendly and welcoming staffs.

Stayed in June 2025

sometimes kitchenwares get lost or wont be returned after cleaning.

I often stay at this hotel, but this time they truly touched my heart—a sweet cake and birthday card awaited me after my tour. Thank you for the thoughtful surprise!

Stayed in July 2025

Breakfast needs to have some Indian South indian items

Staff location rooms

Stayed in May 2025

Bathtub with halfdoor:-( Old aircon system- diff control Carpet Small closet Stovetop Microwave- must be convection oven Gym no inner thigh machine Why not booking.com mentioned no points will be credited to Accor? We stayed 41 nights :-(

Perfect location. Connected to DCC mall Very nice cleaners: Samitha and Sirjana and Chandra Eunice very nice at reception Elsie and Michael very nice at the gym Sheets changed daily Good washing machine- easy to control Foldable clothes rack at the balcony Gym and Spa connected to our floor-7th Own parking space free Complete bath amenities- Bigalow brand Almost complete kitchen With dining table Homey-feel Gym compact and clean

Stayed in June 2025

Crossing over to sister hotel for breakfast

Location , room size , clean

Stayed in June 2025

The AC was not working in the corridors and elevator Even after we reported it

Good nice Quite Staff

Stayed in June 2025

Nothing negative about the facilities for the 01 night we spent at the hotel. However, the transfer service from the hotel to the airport (10 minutes away) was very costly. Understand it is a hotel service but for the rate we were quoted to taking a deluxe private minivan, I would always recommend taking the taxi rather than the hotel transfer which is almost 4x more expensive.

The comfort and proximity to the food outlets and mall.

Stayed in June 2025

We did not receive a tour of the room so we struggled a little bit finding out way through some things Since it was summer we would have expected the apartment to have the AC on as we entered the room We have noticed it was abit noisy aswell from the apartments around us

The location was very convenient to us traveling with a baby The mall was easily accessible by the car park although it can be hot during the summer season but it wasn’t too bad for a 1 min walk. There is also an indoor access from the hotel side to the mall but it seems to be longer than just going through the car pack Staffs were very friendly to us The day of arrival we had an issue with checking in due to the system being down so we did not have a room card for the first day but the staffs were very helpful while going in & out of the apartment

Stayed in June 2025

It is not allowed to make any bukoor or smoking in the balcony

Everything

Stayed in June 2025

Furniture bit old

Location and quitness

Stayed in May 2025

Size is too small for 1 bedroom

Nice and clean

Stayed in March 2025

location is superb, very close to Deira City Centre Mall

Stayed in May 2025

the lifeguard stays on for hours in a very hot climate, air conditioners must be provided next to the pool

spacious room

Stayed in April 2025

Nothing

NOthing

Stayed in April 2025

The toilets always clog up

Mall

Stayed in April 2025

Great location. Apartment was spacious and had kitchen with all amenities. We had an issue with the aircon which was sorted out pretty quickly. Safe came up with an error so we couldn’t use it.

Stayed in April 2025

It is a decent serviced apartment with fully equipped kitchen. Good sized 2 bedroom apartment. Easy access by car or Uber. Walking distance to Deira city center mall thru enclosed carpark. This mall has many shops. Private self driven parking. Good pricing spa.

Stayed in March 2025

The sofa bed was unfortunately broken, and the springs in the mattress made it quite uncomfortable. I did request for it to be fixed, but no action was taken. Breakfast was okay, though it would be great to see a wider variety of cheeses and hot food options. If you're staying at the Residence Hotel, you’ll need to walk through the parking area to access the mall and the hotel’s restaurants. Also, the corridors had a noticeable curry smell, which was a bit unusual."

The hotel is located not too far from the airport, so I didn’t have to worry about traffic before my departure. There’s a metro station connected, so transportation was never an issue. The staff were very welcoming—from the concierge and security to the reception and housekeeping, everyone was helpful and friendly.

Stayed in April 2025

Accessibility

Stayed in March 2025

Everything is fine.

Stayed in February 2025