Reviews of Homestay Private Room with attached washroom in Villa in Ajman
Al yasmeen, Ajman , United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcept bus facility everything is ok
No bus facility
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe mattress was clean and room only.
I am writing to express my dissatisfaction with my recent stay at your property. There were several issues that significantly impacted my experience: Room and Facilities: The room on the second floor, located inside the family house, did not allow us to move freely. Additionally, the tea corner outside the room was in poor condition, with a very bad water heater. We were also informed that we were not allowed to stay in the tea corner, which was quite inconvenient. Location: The location of the property was much farther from the center of Ajman than expected, taking around 28 minutes to reach. This was not clearly communicated at the time of booking. Blanket Issue: The blanket provided was too small to cover two people comfortably. We would have appreciated either a suitable blanket or two soft blankets. Reception: The reception staff were very tough and nervous with us, which made us feel tense and unwelcome. I hope you will address these issues to improve the experience for future guests.
Dear Mohammed khalfan Hamed, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify a few points for future guests and transparency. The room you booked is indeed located on the first floor of a private family residence, as clearly mentioned in the listing that it is homestay. While we aim to provide a quiet and clean space (as you kindly noted about the mattress), we also respect the privacy of both our guests and the host living on the ground floor. Regarding the tea corner, the kettle was clean and functional during your stay. This area is provided as a small convenience space for making tea or coffee — not as a sitting area — and guests are not permitted to use it as a hall or lounge. Regarding the blanket, we provide standard-sized bedding for the room category booked. However, had you informed us during your stay, we would have been happy to provide an additional blanket. As a homestay, we do not have a traditional reception desk, but we always strive to welcome our guests personally. On the day of your arrival, you had informed us that you would check in at 10:00 PM, but you arrived an hour later. The host had worked a full day at the office and still waited late into the night to receive you. We apologize if the interaction felt less warm than expected — it was never our intention. We appreciate your understanding in such situations and will continue to improve the guest experience wherever possible. Lastly, our property’s location is accurately mentioned on Booking.com. However, we understand that travel times may vary depending on traffic and time of day, and we’re always happy to help with directions or nearby options. We understand you may have felt disappointed about not having access to the hall for sitting, but as clearly mentioned in the listing, the booking includes only the private room and not shared living areas. We aim to respect the privacy and comfort of both our guests and our family. Please note, you booked only the room, not access to the hall or shared living spaces. We appreciate your suggestions and will continue improving the guest experience. Thank you again for staying with us.
Dear Mohammed khalfan Hamed, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify a few points for future guests and transparency. The room… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewA nice house with good facilities. Host is also v helpful.
A bit more attention to details such as having clothes hangers and more information on what common areas guests can use or provision of drinking water n towel without asking will help.