Reviews of Park Hyatt Abu Dhabi Hotel and Villas 5 stars
Saadiyat Island, Saadiyat Island, Abu Dhabi, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewThe room was spacious, relaxing and comfortable. We enjoyed the delicious variety of food in the breakfast buffet. Including complimentary cold bottles of water on our way to the beach demonstrated great attention to guest comfort.
Dear Ms. Maria Carla, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. It makes us happy and proud to hear that we were able to surprise you with our service and the outstanding work of our staff. We do our best every day to create the safest and friendly environment for our guest to enjoy their vacation. Thank you again for your feedback and we hope to welcome you back in the near future. Kind regards, Your Park Hyatt Team.
Dear Ms. Maria Carla, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. It makes us happy and proud to hear that we were able to surprise you with our service a… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewPolite and entertaining staff. Beautiful hotel with everything you need for a relaxing holiday.
It was hot 😊, but that's nature and the hotel did everything possible to ease the summer heat.
Dear Mr. Dzmitry, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. It makes us happy and proud to hear that we were able to surprise you with our service and the outstanding work of our staff. We do our best every day to create the safest and friendly environment for our guest to enjoy their vacation. Thank you again for your feedback and we hope to welcome you back in the near future. Kind regards, Your Park Hyatt Team.
Dear Mr. Dzmitry, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. It makes us happy and proud to hear that we were able to surprise you with our service and t… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewHuge Room, with everything you need. Breakfast was excellent with many selections. Sandy beach with blue water. I would stay in this hotel again for sure!
the SPA is a bit pricey
Dear Mr. Salman, We very much appreciate your comments regarding your stay at Park Hyatt Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Your Park Hyatt Team.
Dear Mr. Salman, We very much appreciate your comments regarding your stay at Park Hyatt Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAmazing staff, beautiful beach, great pool - always a pleasure to stay here Mate restaurant is soooo good! and the spa treatments are amazing
they could have better options for food and beverage, apart from Mate, the cafe food is very average for a five stars and options at the pool and beach are limited
Dear Mrs. Agather, Thank you very much for your kind words about our team, beach, pool, Spa, and Mate restaurant. We are delighted to know that you continue to enjoy your time with us, and it is always our pleasure to welcome you back. At the same time, we truly appreciate your constructive feedback regarding the variety and quality of our food and beverage. Please rest assured that your comments have been well noted and shared with our Culinary team, as we continuously strive to enhance the dining experience for our guests. We look forward to welcoming you again soon for another memorable stay. Kind regards, Your Park Hyatt Team.
Dear Mrs. Agather, Thank you very much for your kind words about our team, beach, pool, Spa, and Mate restaurant. We are delighted to know that you continue to enjoy your time with us, and it is always our pleasure to welcome you back. A… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe room was good
Pools have no temperature control
Dear Mr. Sami, Thank you for taking time to share your feedback with us. We are glad to know that you enjoyed the comfort of your room. We regret, however, that the pool temperature did not meet your expectations. We appreciate your feedback as it helps us better understand our guests' preferences. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. Kind regards, Your Park Hyatt Team.
Dear Mr. Sami, Thank you for taking time to share your feedback with us. We are glad to know that you enjoyed the comfort of your room. We regret, however, that the pool temperature did not meet your expectations. We appreciate your fee… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Dear Mr. Naser, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. It makes us happy and proud to hear that we were able to surprise you with our service and the outstanding work of our staff. We do our best every day to create the safest and friendly environment for our guest to enjoy their vacation. It is great to hear that you liked the service of our colleagues Mr. Naman and Mr. Moorthy. I will personally make sure they get the recognition they deserve. Thank you again for your feedback and we hope to welcome you back in the near future. Kind regards, Your Park Hyatt Team.
Dear Mr. Naser, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. It makes us happy and proud to hear that we were able to surprise you with our service and the… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe had a really warm welcome. Very friendly staff. Good breakfast. I really recommend.
Dar Ms. Imane, We very much appreciate your comments regarding your stay at Park Hyatt Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Your Park Hyatt Team.
Dar Ms. Imane, We very much appreciate your comments regarding your stay at Park Hyatt Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as a… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe had an extremely relaxing stay at this serene and luxurious hotel. The service was excellent, and the staff couldn't have been nicer. We loved our spacious room with its very relaxing balcony. The beautiful, well-maintained gardens were a highlight.
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Dear Ms. Georgia, Thank you so much for sharing your experience with us. We’re thrilled to hear that your stay was both relaxing and memorable. It is wonderful to know that you enjoyed the serenity of our hotel, the spacious room with its calming balcony and especially our gardens we take great pride in keeping them beautiful for moments just like yours. Your kind words about our service and team mean the world to us. We will be sure to pass along your compliments to everyone who helped make your stay special. We look forward to welcoming you back for another tranquil escape soon. Warmest Regards, Park Hyatt Abu Dhabi
Dear Ms. Georgia, Thank you so much for sharing your experience with us. We’re thrilled to hear that your stay was both relaxing and memorable. It is wonderful to know that you enjoyed the serenity of our hotel, the spacious room with it… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewValet team are the worst, every time i come back to the hotel and ask for a golf cart to take car directly to my villa they interrogate me whether i scanned my ID or not even though I obviously did given that i have access to my villa and checked in already… they then proceed to ignore me and keep me waiting at least 10 mins in my car until i ask again to have a golf car. Inconvenient and absolutely lazy.
Dear Ms. Alia, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our valet service. Your comments are deeply concerning and we understand how disappointing it must have been to feel questioned and ignored especially after having already checked in and accessed your villa. This is not the level of service we strive to provide, and we regret that your experience fell short of expectations. Please be assured that we are addressing this matter directly with the valet team to ensure our procedures are respectful, efficient, and aligned with the comfort and convenience our guests deserve. We value your continued patronage and appreciate your honesty it helps us improve. Should you choose to stay with us again we will make every effort to ensure your experience is seamless and welcoming from the moment you arrive. Warmest Regards, Park Hyatt Abu Dhabi
Dear Ms. Alia, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our valet service. Your comments are deeply concerning and we understand how disappointing it m… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe had a very wonderful stay. I would like to extend my special thanks to Ms Lubna, the kindest receptionist who left no request unfulfilled. The room was spacious and super-clean.
Dear Mr. Fahed, Thank you for sharing such wonderful feedback about your recent stay with us. We are delighted to hear that your experience was memorable and that you found the room spacious and impeccably clean. Your special mention of Ms. Lubna truly means a lot. She is indeed a valued member of our team and we are thrilled to know her dedication and kindness made such a positive impact on your stay. We will be sure to pass along your appreciation to her it will certainly brighten her day. It was a pleasure having you with us, and we look forward to welcoming you back for another exceptional visit. Warmest Regards, Park Hyatt Abu Dhabi
Dear Mr. Fahed, Thank you for sharing such wonderful feedback about your recent stay with us. We are delighted to hear that your experience was memorable and that you found the room spacious and impeccably clean. Your special mention of… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation as it was convenient
F&B Staff are not trained at all doesn’t reflect the standard of Hyatt in terms of knowledge, what to offer so super bad experience. Rooms are old and need renovation
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewDear Mr. Abdellah, Let me first thank you for choosing our hotel during your last visit to Saadiyat Island. I am delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with a warm and personalized service. Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers. I very much hope to have the opportunity to welcome you back to Park Hyatt Abu Dhabi in the near future. Kind regards. Your Park Hyatt Team.
Dear Mr. Abdellah, Let me first thank you for choosing our hotel during your last visit to Saadiyat Island. I am delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing: we got upgraded to a villa and all the details were perfect with bday cake and messages. The service is incredible everything is well organized and thought out. The breakfast has a lot of options and food is top notch. The pool and beach areas are pristine and relaxing. This is the best experience I have ever had ever, thank you so much!
Dear Ms. Chloé, Thank you so much for your kind and enthusiastic message! We’re absolutely thrilled to hear that your stay was such a memorable one from the villa upgrade and birthday surprises to the exceptional service and pristine surroundings. It’s incredibly rewarding to know that our team’s attention to detail and dedication helped create what you’ve described as your best experience ever. Your words mean the world to us, and we will be sure to share your appreciation with everyone involved. We look forward to welcoming you back for many more unforgettable stays. Please don’t hesitate to reach out when planning your next visit we would be delighted to make it just as special. Warmest Regards, Park Hyatt Abu Dhabi
Dear Ms. Chloé, Thank you so much for your kind and enthusiastic message! We’re absolutely thrilled to hear that your stay was such a memorable one from the villa upgrade and birthday surprises to the exceptional service and pristine surro… Show more