Reviews of One&Only The Palm Dubai 5 stars
Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFrom the moment we arrived, the staff made the experience outstanding – warm, attentive, and genuinely caring. The resort itself is stunning, set in a beautiful and peaceful location on The Palm. Unlike many other Dubai hotels, it never felt crowded; the design gives you space, privacy, and a sense of calm. The setting is breathtaking with manicured grounds and wide open areas that create a truly relaxing atmosphere. Everything feels carefully thought out to provide comfort without the rush or noise you find elsewhere. The biggest highlight was without a doubt the staff – every interaction was first-class, making the stay feel personal and memorable. A perfect place to unwind and enjoy Dubai at its most serene.
Liked everything
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe had an unforgettable stay at One&Only The Palm Dubai for my wife’s 50th birthday. A special thanks to Leon and our amazing butler Sujth for the thoughtful surprises, flowers, upgrade, and warm care that made our celebration truly special. The whole team was wonderful — we will gladly return!
Dear Guest, Greetings from One&Only The Palm, Dubai, We are truly delighted to know that your wife’s milestone celebration was made unforgettable with us. It is heartwarming to read your kind words about Leon, Sujith, and the thoughtful touches that made the occasion so special. Your appreciation will be shared with them and the entire team, who take great pride in creating such memorable moments. We look forward to welcoming you back soon for more cherished celebrations. Warmest regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, We are truly delighted to know that your wife’s milestone celebration was made unforgettable with us. It is heartwarming to read your kind words about Leon, Sujith, and the thoughtf… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewthe service is impeccable, and the room amenities were exceptional.
The breakfast was okay.
Greetings from One&Only The Palm, Dubai, Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed our location, impeccable service, and exceptional room amenities. Your kind words about our team mean a great deal to us. We have also noted your feedback regarding breakfast and will share it with our culinary team as we continuously strive to enhance our offerings. It was a pleasure to host you, and we look forward to welcoming you back for another memorable stay. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Greetings from One&Only The Palm, Dubai, Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed our location, impeccable service, and exceptional room amenities. Your kind… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe restaurant named stay. Below expectations
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing your feedback following your stay with us. We are delighted to hear that you enjoyed your overall experience and found our staff, facilities, and comfort to your satisfaction. We do note your comment regarding the restaurant Stay, and we truly appreciate your feedback. Rest assured, we will share this with the culinary team to help enhance the dining experience for our guests. We look forward to welcoming you back soon for another memorable stay. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing your feedback following your stay with us. We are delighted to hear that you enjoyed your overall experience and found our staff, facilities, and comfort to yo… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNormal
Only the pool with private room
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for taking the time to share your feedback regarding your recent stay. We are disappointed to learn that your experience did not meet your expectations, particularly regarding our staff, facilities, and overall value. We sincerely apologize for any inconvenience caused and appreciate your comments regarding the pool and private room experience. Your feedback is valuable and will be used to make improvements to ensure a more enjoyable stay for our guests in the future. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for taking the time to share your feedback regarding your recent stay. We are disappointed to learn that your experience did not meet your expectations, particularly regar… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewno activity, full of lizards
no activity
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for sharing your feedback regarding your recent stay. We are glad that our team provided a positive experience, but we also note your concerns regarding cleanliness, facilities, location, and value. Your feedback on limited activities and other aspects of the property are important to us, and we will review them carefully to ensure improvements where possible. We hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable experience. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for sharing your feedback regarding your recent stay. We are glad that our team provided a positive experience, but we also note your concerns regarding cleanliness, facil… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewQuiet and comfortable hotel. Nice rooms and food.
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your fantastic review. We’re delighted you enjoyed the quiet, comfortable ambiance, our rooms, and dining options. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your fantastic review. We’re delighted you enjoyed the quiet, comfortable ambiance, our rooms, and dining options. Your kind words motivate us to continue delivering e… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEverything is just perfect
Nothing
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your wonderful feedback! We’re thrilled to hear that you found your stay perfect and relaxing, and that our team’s care for the kids made a difference. It means a lot to us to know everything was just perfect for you. We look forward to welcoming you and your family back soon. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your wonderful feedback! We’re thrilled to hear that you found your stay perfect and relaxing, and that our team’s care for the kids made a difference. It means a lot … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewJust love this place!
-
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you so much for your glowing feedback and perfect scores across all categories. We’re truly delighted to know you “just love this place” — comments like yours inspire our team every day. We look forward to welcoming you back soon for another exceptional stay. Warmest regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you so much for your glowing feedback and perfect scores across all categories. We’re truly delighted to know you “just love this place” — comments like yours inspire our team… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThey upgraded our room, the gym was absolutely amazing and the services by the pool was the best I have experienced.
A few items which were on the menu was out of stock during our stay and unfortunately the staff only informed us after we had placed our order.
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed your upgraded room, our state-of-the-art gym, and the exceptional service by the pool. We also appreciate your comments regarding the menu items and regret the inconvenience caused. Please rest assured that we will address this with our team to ensure a smoother dining experience on your next visit. We look forward to welcoming you back for another memorable stay. Warmest regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed your upgraded room, our state-of-the-art gym, and the exceptional service by the pool. We al… Show more