Reviews of Mövenpick Hotel & Apartments Bur Dubai 5 stars
19th Street, Oud Metha Street, Dubai, United Arab Emirates
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation was ok but if you have meetings at DIFC its bit far. Breakfast was way under my expectations. Not many options it is as if it's 2 star hotel. Though I booked my room with breakfast included I only ate once. Other mornings I went to Starbucks.
the rooms and the lobby was smelling a chemical/synthetic smell. Braakfast hat be improved.
Dear Erk, Thank you for sharing your feedback. We regret to hear that your breakfast experience did not meet your expectations and that you found the room and lobby odors unpleasant. Please rest assured that we value your comments and will take them into consideration as we continually strive to enhance our guest experience. We appreciate your insights and hope to welcome you back for an improved stay in the future. Best regards, Damir Kartal Cluster General Manager
Dear Erk, Thank you for sharing your feedback. We regret to hear that your breakfast experience did not meet your expectations and that you found the room and lobby odors unpleasant. Please rest assured that we value your comments and will… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewactually i want standing shower, but not in facility
better some washroom will arrange standing shower
Dear Syed, Thank you for sharing your feedback. Please be informed that the hotel is equipped with standing shower however it is limited and subject to availability. We completely understand the inconvenience this has caused you and I truly apologize for that. We hope you will give us another chance to serve you better.| Regards, Damir Kartal Cluster General Manager
Dear Syed, Thank you for sharing your feedback. Please be informed that the hotel is equipped with standing shower however it is limited and subject to availability. We completely understand the inconvenience this has caused you and I tru… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNice breakfast
Dear El Haddad, Thank you for your kind words! We're glad you enjoyed breakfast with us and hope to see you again soon. Sincerely, Damir Kartal Cluster General Manager
Reviewed: 9 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewHousekeeping staff - cleaniness was good
In first hour of check in I had to get all the things fixed in the room: Electric sockets not working. Curtains were not working. AC was either too high or too low in the whole stay. Last night the whole power of the ONLY the room went, electricians worked on it for an hour in the middle of the night
Dear Rozina, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our housekeeping staff. However, we are truly sorry to hear about the inconveniences you faced with the room facilities, including the electrical issues and air conditioning. We understand how disruptive this must have been during your stay. Your comments will be taken into consideration as we strive to enhance our service and ensure a more comfortable experience for our guests in the future. Thank you for your understanding. Best regards, Damir Kartal Cluster General Manager
Dear Rozina, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our housekeeping staff. However, we are truly sorry to hear about the inconveniences you faced with the room facilities, inclu… Show more
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNice decor. The chocolate hour
Breakfast should have been included in the total cost for a week long stay.
Dear Asim, Thank you for your kind words regarding our decor and chocolate hour. We appreciate your feedback about breakfast inclusion and will consider this for future improvements to enhance our guests' experiences. Best regards, Damir Kartal Cluster General Manager
Dear Asim, Thank you for your kind words regarding our decor and chocolate hour. We appreciate your feedback about breakfast inclusion and will consider this for future improvements to enhance our guests' experiences. Best regards, Da… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified review