Reviews of Mövenpick Hotel Apartments Al Mamzar Dubai
Corner Cairo Road 46 Street , Al Mamzar , 92114 Dubai, United Arab Emirates
Loading
Guests also reviewed these properties:
Venice, Italy
Mount Maunganui, New Zealand
Orangeburg, United States
Ahmedabad, India
Porto, Portugal
Yelagiri, India
Nusa Lembongan, Indonesia
Manuel Antonio, Costa Rica
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNIL
1. Staff were not friendly and not well welcomed 2. The kettle was rusty and I asked to replace it they just washed and bring it back again. I insisted to change it again and I have provided with someone rusty again. 3. Parking facility is not well designed. 4. Receptionist did not guide properly on arrival. 5. Cleaning was very poor as I found lady hair on kids room drawer. 6. The kids room toilet was leaking from roof with water. 7. There was limited number of tissue box provided.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt’s old
Dear Mr. Mohammed Fallatah, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments have been noted, and we are working to improve our facilities. We hope to welcome you back in the future for a better stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Mr. Mohammed Fallatah, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewgood hotel, speedy service, azhar and satheesh concierge team very helpful
Dear Ms. Maria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for staying with us and for taking the time to share your feedback. We are pleased to hear that you had a good experience and appreciated the speedy service and assistance from our concierge team. We hope to have the pleasure of welcoming you back again in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Ms. Maria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for staying with us and for taking the time to share your feedback. We are pleased to hear that you had a good experience and appreciated the speedy… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewgood hotel, all staff was very helpful. big shoutout for azhar and satheesh from concierge team. also ola security very helpful
Dear Ms. Maria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for sharing your kind feedback. We’re delighted to hear that you had a pleasant stay and that our team, particularly the concierge and security teams, made a positive impression. We appreciate your comments and look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Ms. Maria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for sharing your kind feedback. We’re delighted to hear that you had a pleasant stay and that our team, particularl… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewmy stay was very nice, all staff was very helpful. specially azhar and satheesh from concierge team very welcoming and helpful . also security team ola and jabbar
Dear Ms. Maria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for sharing your kind feedback. We’re delighted to hear that you had a pleasant stay and that our team, particularly the concierge and security teams, made a positive impression. We appreciate your comments and look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Ms. Maria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for sharing your kind feedback. We’re delighted to hear that you had a pleasant stay and that our team, particularl… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified review.
.
Dear Valued Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon. Yours sincerely. Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Valued Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon. Yours sincerely. Damir K… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewRooms are not clean
Dear Mr. Neda, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for staying with us and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. We are sorry to hear about the issue with the cleanliness of the room. Your comments have been shared with our housekeeping team, and we will work to improve. Please give us another chance, and we will do our best to make sure everything is perfect during your next stay. We hope to welcome you back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai.
Dear Mr. Neda, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for staying with us and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. We are sorry to hear a… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewCleanliness of the room
Dear Mr. Neda, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for staying with us and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. We are sorry to hear about the issue with the cleanliness of the room. Your comments have been shared with our housekeeping team, and we will work to improve. Please give us another chance, and we will do our best to make sure everything is perfect during your next stay. We hope to welcome you back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai.
Dear Mr. Neda, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for staying with us and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. We are sorry to hear a… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery few
To be very honest, I don't like to give bad reviews but this time I feel I should because I stayed 3 times in this hotel there is no hand wash or body wash in washroom and no tissue in the room I took tissues from Washroom the person he was trying to help me for checking in he was calling room service for about 10 minutes to make sure all ok but no one answers i made a video also to show them but forget
Dear Mr. Sadiq, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your continued trust in staying with us and for taking the time to share your recent experience. We sincerely apologize for the inconvenience you encountered during your stay. Your feedback is very important to us, and we have shared your concerns with the relevant departments to ensure these issues are addressed promptly and do not happen again. We truly appreciate your understanding and hope to have the opportunity to welcome you back soon for a much-improved stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Mr. Sadiq, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your continued trust in staying with us and for taking the time to share your recent experience. We sincerely apologize for the inconvenience yo… Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNeat
Nil
Dear Mr. Ismail Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon. Yours sincerely. Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Mr. Ismail Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon. Yours sincerely. Damir K… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewVery clean
Nothing
Dear Mr. Kamal, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon. Yours sincerely. Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Mr. Kamal, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon. Yours sincerely. Damir K… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGot a one bedroom apartment upgrade which was nice and a better view compared to last time
Dear Mr. Abdullah, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your review with us. We’re happy to hear that you enjoyed your stay and appreciated the upgrade to a one-bedroom apartment with a better view. Thank you for recommending us, we’re glad to know you’ll be staying with us again. We look forward to welcoming you back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Dear Mr. Abdullah, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your review with us. We’re happy to hear that you enjoyed your stay and appreciated the upgrade to a one-bedroom apartment with a bette… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in May 2025
Verified review