Got a one bedroom apartment upgrade which was nice and a better view compared to last time

Stayed in August 2025

I was told there was a shaving kit in room but it wasn’t available. After i ordered one it took a long waiting time.

Very wide and clean room. Free valet service was offered. Very welcoming. Bathroom with a bathtub. The value for my room was impressive. A bedroom, a living room. With microwave, cooker, fridge, ironing equipment. It was so nice even I stayed solo.

Stayed in July 2025

The room’s boiler wasn’t working. Although it was replaced after I called, it wasted time and disrupted my schedule and sleep.

Check-in was quick and efficient.

Stayed in July 2025

The room stunk of cigarettes even though it should have been non-smoking.

Clean room. Nice soap, shampoo and conditioner.

Stayed in July 2025

the space is a bit dark.

the room was spacious, master bathroom was also spacious.

Stayed in July 2025

Lights switches aren’t working properly

Decent

Stayed in July 2025

No view from the room, no carpets on the floor.

Complete amenities in the room. Lots of movie channels to watch on the TV.

Stayed in July 2025

The bathrooms could do with an upgrade. Only other issue is the fact it sits between the toll gate for Al Mamzar, we were charged with Salik at each exit and entry

The hotel is well refurbished comfortable and clean.

Stayed in June 2025

None May be the bathroom kit was insufficient and didn't renew it

Nothing particular

Stayed in June 2025

However, the bathroom, specifically the shower, could use an upgrade. It felt dated and didn’t quite match the quality of the rest of the room. A more modern, refreshed shower setup would really elevate the stay. The biggest letdown also, unfortunately, was the staff and service. While they were polite, the level of attentiveness and warmth was below what I expected, especially when compared to my stay at Anantara The Palm Dubai Resort, where the staff went above and beyond and made every moment feel special. Mövenpick’s team felt more transactional and lacked that extra touch of hospitality that can make a big difference.

I recently stayed at Mövenpick Hotel Apartments Al Mamzar in Dubai and had a mostly comfortable experience. The bed was very good, supportive and cozy, making it easy to rest after long days. The living room and kitchen area were also well-appointed, spacious, and convenient, especially if you’re staying for more than a few days or prefer the comforts of apartment-style living.

Stayed in June 2025

Cleaness and Price

Stayed in June 2025

Location

Stayed in May 2025

AC cooling was not as expected

Valet parking I liked

Stayed in May 2025

The bathrooms shower is very slow, the AC isn't working,Beds aren't comfortable and check in time is very late

Amenities, staff behavior

Stayed in May 2025

House-keeping was very bad

This hotel is nice calm, relatively close to the city center

Stayed in March 2025

Staffs great,cleanliness and facilities not really good

Stayed in March 2025

I checked into an apartment room but the kitchen lacks things like blender, plates and dish washing soap.

Friendly staff especially in the restaurant

Stayed in February 2025

1.in the first night we found only one towel in the bathroom and when we requested for another one they bring it in the next morning. 2. The towel was torn and no one can use it. 3. The water kettle didn't work and they change 3 for us, and there were no teaspoon to make the coffee and we requested and waited for one hour or more. 4. When the cleaner came and clean the room they didn't keep any towels and when we asked they said that all the towels still in cleaning and once it finish they will bring, and that take until next morning when we calked again for the towels. 5. There was a problem with the valet parking service, where we had a scratch in our car which wasn't there before and they denial.

The only thing i like is the size of the apartment, and the price.

Stayed in February 2025

I specifically called the hotel before arrival to ensure whether I can check in at 6:00am on 14th since I have an early flight and I have booked the hotel from 13th to 17th despite I'll be leaving the room 16th mid night. However, the hotel responded to me requesting the full payment which was unusual as I booked for 4 despite staying only for 72 hours. Yet I made the payment and my only request was to keep the room ready and a smooth check in as I'll be jet lagged. Yet I had to wait for the receptionist for 15 mins and the check-in took 30 mins. When I went to the room; toothbrush, bathrobe, bathmat, water, slippers and Shaving kit were not available. So I had to wait for another 30 mins after a wash until the house keeping staff was reminded for the 2nd time. The next day I was out and when I came to the hotel there were no water available and when requested I was told only 2 bottles per day is given. I then had to remind them that they have forgotten to leave 2 bottles for that day and had to complaint to get the water that they should have initially kept in the room. I had my business partner visit me and since I was in a 1BHK apartment, I wished her to come to my room and discuss the issues we're dealing but the receptionist didn't accept the ICP apps EID and insisting on the hard copy, despite the ICP app has been treated as the legitimate source of identification in immigration and other government institutes. I always had to remind the housekeeping staff to bring stuff at least twice. However, in house dining was quick and didn't need reminders. Overall disappointed with this hotel. I'm Titanium member in GHA Discovery program and was trying to experience ALL hotel chain and my first impression is SHIT..!!! Trust the management can improve their staff's attitude and readiness of the room in future.

Spices restaurant was excellent and especially Surendra was helpful and going extra mile to ensure the guest a memorable stay. Max points can be given to in house dining, parking facility, location and cleanliness.

Stayed in February 2025

location

Stayed in December 2024

Nothing

Stuff, value against money,

Stayed in December 2024

There are cockroaches in the hotel, I hope I didn’t bring them to my home… The choice of food for breakfast and dinner is very modest, only cheap products. Swimming pool is small and shallow, like only for kids.

I booked this hotel because it is located near the sport hall where the competition was held. I cannot recommend this hotel for vacation. Beds pretty comfortable. There is a refrigerator, kettle, washing machine in the room.

Stayed in December 2024

room cleanness and specially bathroom has insect running in middle of night

room cleaning did not match upto standard, excellent breakfast. location was very good and mainly near to airport terminal 3

Stayed in November 2024

Too many insects and cockroaches in the apartment. Full fumigation is essential . Breakfast needs a little more variety and more mixed tea hot and readily available... not from a machine.

Spacious Apartment. Full amenities. Good working AC. Well equipped gym.

Stayed in November 2024