Tout est excellent

would like to extend my heartfelt thanks for the exceptional experience we had during our stay. Your hospitality, attention to detail, and genuine kindness made our visit truly unforgettable. A special thank you to Kamal and Lidia for their warm welcome and impeccable service at breakfast each morning. Your smiles and care set the tone for our days. We are also deeply grateful to , Ahmed Ben Mahmoud, Mohamed ( valet) , the teams at Brunello and Vilamori restaurants—your professionalism and graciousness elevated every meal into a memorable occasion. To the housekeeping staff: thank you for your dedication and discretion. Our room was always immaculate, and your thoughtful touches did not go unnoticed. And finally, our deepest appreciation to the wonderful Melina. Her professionalism exceeded all expectations. From the day before our arrival to the very last moment of our stay, she accompanied us with grace, efficiency, and genuine care. Her presence made a remarkable difference. We will gladly return, as we truly loved everything about our experience. Warm regards,

Stayed in August 2025

Nothing

The friendliest staff welcomed us. The rooms were immaculate and the sea view magnificent. We spent about 4 hours in the pool in the very well-kept garden - so refreshing in the summer heat, with a draft beer in hand by the pool bar! Dinner by the Vilamore restuarant with a view across the Dubai skyline is highly recommended. And the breaksfast buffet did not disappoint either!

Stayed in August 2025

The rooms at the Kempinski are great, but the TVs are a disappointment. It's time for an upgrade—the old televisions are not what you expect from a hotel of this caliber, especially when most competitors now offer smart or Android TVs.

Our experience at the Kempinski Hotel & Residences Palm Jumeirah was nothing short of fantastic. The rooms were excellent—spacious and comfortable (Room 523 is the best), and the hotel's location on the Palm offers the best possible view, especially for a spectacular sunrise. What truly set this stay apart was the remarkable hospitality. The entire staff was incredibly friendly and cooperative, making us feel welcome at every turn. We want to give a special shout-out to Milena Chirich (Lady in Red), Ben (Front Desk), Raju (Porter), Mito (F&B - Breakfast Buffet), and Osrakana (Front Desk) for their exceptional service.

Stayed in August 2025

N/A

Everything was beyond our expectations

Stayed in August 2025

The room was located next to the main road and it was a discomforting hearing the sounds of the passing vehicles.

Stayed in August 2025

Pillows are too soft for my taste.

Everything was superb, top-notch service in all areas, special kudos for Milena and the concierge gentlemens. A great hotel to stay in, whether with family or alone, with quiet surroundings, extremely spacious rooms, and a great pool. The beach and sea are very clean, with a water temperature that allows you to stay inside the whole day.

Stayed in August 2025

-

Amazing quality, very spacious and beautifully designed.

Stayed in August 2025

Being on the palm it’s a bit far from downtown but that can’t be helped.

Excellent staff and facilities Very clean

Stayed in August 2025

not accessable not small markets very realible on delivery

service 、clean 、enviroment

Stayed in August 2025

Everything was perfect.

A beautiful Hotel. The apartment was perfect. Large, Clean, amazing views of the palm. Pool was also perfect. The staff were amazing and so attentive. A perfect stay.

Stayed in July 2025

Kids club could be more active..beach vibes could be better..

Swimming pool vibes and good food at both restaurants.

Stayed in July 2025

The pillow is too small soft

The room is big and the food was good.

Stayed in July 2025

We had the most perfect stay in Kempinski. The best of all was the staff they made our journey unforgettable. We were greated by Oksana and she took care the entire time that everything runs perfect. The breakfast was also wonderful Erica was welcoming us every morning with a smile and was so nice to our children. The team of the restaurant Dinesh, Adnan and Ayang thank you so much for the great Service and for being so kind and friendly to our children. Yusuf from the kitchen team made the best French toast and decorated it so nicely. Our room was spacious and always perfectly clean with the most beautiful flowers, thanks to the room service team :P.Upendra, Mujib, Ramandeep. Also at the pool and beach was everything incredible and the team with Bikram prepared everything so fast so that we could enjoy. This is a hotel where we will definitely come back!!!

Stayed in July 2025

No spa and quality food restaurants

Rooms were spacious. Good for family

Stayed in July 2025

Beautiful spacious apartment

Stayed in July 2025

Wonderful service

Stayed in July 2025

Noise from construction but is not depend on hotel. In dubai can be noise.

All was very good. Reception and breakfast stuff very helpful and make they best.

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

Thank you very much for a wonderful stay at your hotel. We spent 16 days there and would love to return again. All services were of the highest standard, the excellent cuisine also deserves praise. Thank you to the cleaning team (Sadik, Noman, Dulipa), all the staff, the restaurant staff. We wholeheartedly recommend it!

Stayed in June 2025

Minor but slow service around the pool.....

Exceptionally Clean, Kind and helpful Staff.

Stayed in June 2025

Everything was perfect!

Everything was amazing! This magnificent hotel is an absolute gem! Our 2 bedroom apartment with a sea view was huge! It was much larger than expected and furnished with beautiful furniture. Great value for money! The gardens and the landscaping are exquisite! Being right on the beach was lovely. A special mention to Milena and Shuh who attended to our needs with great care. They were very friendly, helpful and knowledgeable. I highly recommend this hotel. Our stay here was way more than a hotel stay, it was an experience.

Stayed in June 2025

Nothing.

The hotel was beautiful, and in a prime location on the Palm. The rooms were huge, and all the staff were incredibly polite and attentive. Sushi and smoothies around the pool were phenomenal. We were there during the week for 5 days, so the pool was always quiet and plenty of sunbeds, regardless of the time of day.

Stayed in May 2025

Every thing was perfect, friendly staff

Stayed in June 2025

Pool was not 100% clean, while it's quite good it still can be better

Amazing Service, and great staff led by Ahmed Adel who was exceptional to support us for all the requirements and guidance towards each and every facility

Stayed in June 2025