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Reviews of InterContinental Residences Dubai Business Bay by IHG 5 stars

Marasi Drive, P.O. Box 112387, Dubai, United Arab Emirates

#13 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 182 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    A great stay I had a very nice time and lots of friendly staff Rami, Hamim, Farhan and many Of the lovely ladies at the front were exceptional.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 3 nights
    • Submitted via mobile

    Great all round From staff to concierge From Rami to hamim to house keeping all very nice people

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Magnificent experience with best value
    • Business trip
    • Family with young children
    • King Studio with Balcony and Kitchenette - Canal View
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Every thing was great the view if burj khalifa and the bay we booked studio room it was very clean and specious the services was fast the staff very friendly and welcoming, loved the restaurant the breakfast was delicious I recommend it highly for unforgettable memories ♥️

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    10/10 worth the stay I would definitely come again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony and City View - High Floor
    • Stayed 5 nights
    • Submitted via mobile

    I hope the AC to get cooler .

    Everything literally. I have stayed for 5 nights and everything was perfect. My room was always cleaned and neat. The staff is VERY professional and lovely. I would like to give a huge shoutout to the housekeeping staff: Sayed, Gonga, And Komal. They have arranged my flowers in my room in a very nice way without me saying anything.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio King Room with Kitchenette/Balcony/City View
    • Stayed 1 night
    • Submitted via mobile

    I really enjoyed my stay at this hotel. The room was clean and comfortable, and the staff were friendly and helpful special Magdy who care about all the details to make sure your stay is wonderful . Great location. I would definitely stay here again!

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony and City View - High Floor
    • Stayed 1 night

    Nothing. Literally.

    I loved the fast service and they were so nice. Everything was modern and clean, wished I live there, the furniture and facilities are really up my alley. I was so nervous because I am so picky, but 10/10.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Studio Room
    • Stayed 8 nights
    • Submitted via mobile

    The staff is incredibly friendly and helpful, and the cleaners are highly professional, completing their work thoroughly. We were very happy to stay at this hotel, and what will make me return is the outstanding service from the staff. A special thanks to my concierge supervisor, Victor, who helped us with everything.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    I stayed for a week on a business trip and thoroughly enjoyed my time there. The amenities and service were truly first-
    • Business trip
    • Solo traveller
    • One-Bedroom Residence with Balcony and Canal View
    • Stayed 6 nights
    • Submitted via mobile

    Dubai is growing fast, so construction noise is common - not a hotel-specific issue, but city-wide.

    I stayed for a week on a business trip and thoroughly enjoyed my time there. The amenities and service were truly first-class, and the view was absolutely spectacular. The breakfast buffet was extensive, offering a wide variety of local, Asian, and European dishes. The apartment itself was fully equipped with everything you might need. Every detail of the interior design was thoughtfully considered, down to the very last corner.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    10
    Relax and enjoy in this beautiful hotel
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony and City View - High Floor
    • Stayed 5 nights
    • Submitted via mobile

    The AC cooling limitation

    New clean and lovely staff

    Stayed in May 2025

  • Reviewed: 1 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio King Room with Kitchenette/Balcony/City View
    • Stayed 1 night
    • Submitted via mobile

    All team amd Serivice was very friendly

    Benson was excellent and he did perfect job

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio King Room with Kitchenette/Balcony/City View
    • Stayed 1 night
    • Submitted via mobile

    Hisham is a star

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Every thing was good
    • Leisure trip
    • Solo traveller
    • Studio Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Neat

    Stayed in March 2025

  • Reviewed: 5 May 2025

    10
    Short trip
    • Leisure trip
    • Family with young children
    • Two-Bedroom Residence with Balcony and Canal View
    • Stayed 4 nights
    • Submitted via mobile

    Pillows were very hard TV channels limited

    Spacious rooms, new and clean furniture Staff were helpful and attentive

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Excellent stay!
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Balcony and Canal View
    • Stayed 2 nights

    very elegant and beautiful hotel; we got a room upgrade for which we are eternally grateful to the lady at the reception! (sorry but I don't remember her name); it was the most beautiful apartment we have ever stayed in - breathtaking view of the city center and Burj Khalifa, spacious, clean, comfortable; absolutely everything you need in the room; very large and comfortable bed; very nice and very helpful staff, our every request was fulfilled; possibility of late check-out; large selection and tasty breakfasts; good wif-fi; beautiful swimming pool

    Stayed in March 2025

  • Reviewed: 2 May 2025

    10
    The best place to stay in Dubai Business District
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 3 nights

    If you prefer to walk or take transit the hotel is not super close to the metro station, but Ubers were prompt and affordable. Especially with the heat we preferred this anyways.

    This hotel was exceptional in every area! Brand new, we loved the 'studio apartment' we had for our visit. What a treat to have in-suite laundry! The roof-top pool has absolutely amazing views (Burj Khalifa is right there! At nigh time it was right out of a postcard) and the breakfast buffet was one of the best I have ever had–I would seriously come back to Dubai just for that. Not to mention I hadn't made a booking that included breakfast, they decided to include it, for free, for our entire stay as a welcome since it was our first time! Above all the staff we so friendly and helpful–and it felt genuine! They helped me when my drone was confiscated and I had to make several phone calls, even remembered us upon retuning at the end of the day and asking if everything had been resolved and if they could help with anything else. They even gave us a small gift on checkout! Really above and beyond in every aspect. Don't waste your time looking at other accommodation. This is where you want to be.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 3 nights
    • Submitted via mobile

    The apartament was at a lower floor and on the back side of the building. The view was not good.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Good location, kind staff, close to the marina . Special thanks to Hisham Ahmed who was very cooperative and acting like
    • Business trip
    • Couple
    • Studio Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location, Staff attitude, Food quality

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    It was great
    • Leisure trip
    • Family with young children
    • Two-Bedroom Residence with Canal View
    • Stayed 2 nights
    • Submitted via mobile

    Clean and modern

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony and City View
    • Stayed 2 nights
    • Submitted via mobile

    “I had an amazing stay at an incredible hotel with outstanding staff. Special thanks to Magdy for everything you did to make my stay so wonderful!”

    Stayed in January 2025

  • Reviewed: 13 April 2025

    8.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment with Balcony and City View
    • Stayed 5 nights
    • Submitted via mobile

    New, clean, quiet Hotel entrance driveway not easily accessible, restaurant food quality can be improved, rooms facing the street can be noisy,

    Stayed in April 2025

  • Reviewed: 11 April 2025

    10
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Canal View
    • Stayed 9 nights
    • Submitted via mobile

    Very clean and staff are very kind and helpful Special thank to Hisham for his support

    Stayed in April 2025

  • Reviewed: 10 April 2025

    10
    A Luxurious, Comfortable, and Value-for-Money Stay in Business Bay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony and City View
    • Stayed 3 nights
    • Submitted via mobile

    I stayed here for over 3 weeks, and it was truly a luxurious, cozy, and value-for-money experience. The hotel is new and impressively modern, with seamless technology throughout. I initially stayed in a 1-bedroom apartment on the 9th floor and later upgraded to a 2-bedroom apartment on the 12th floor after my family joined me. I would’ve extended my stay if it hadn’t been fully booked for Eid Al Fitr—as the holiday approached, availability ran out and I had to move out. As a kind gesture, they offered me a late checkout until 4 PM in appreciation of my extended stay. That said, there are a few minor inconveniences: 1. Access to the hotel is slightly inconvenient due to the short roadside concrete traffic barriers, requiring a long turn to enter. 2. The reception team is not notified when “Do Not Disturb” is activated, so they called multiple times to check on guest experience or offer assistance. However, after I mentioned it, they respected my preference and stopped calling. 3. Suhoor was delayed a couple of times despite requesting it to be on time, but this only happened twice in three weeks. I want to especially thank Mr. Gamal from Ancora restaurant, who was incredibly friendly and ensured the food was served promptly thereafter. 4. The 2-bedroom apartment on the 12th floor had one bathroom where the floor slope wasn’t ideal for proper drainage. Water would sometimes spill out of the shower cubicle while bathing. That said, the housekeeping team was very prompt and cleaned it up for us every day without fail. Also, not to forget the amazing view overlooking the water lake—absolutely soothing and added a peaceful touch to the entire stay. While no hotel is perfect, my overall experience here was excellent—which is why I wanted to stay longer. They even gave me a keycard as a keepsake when I checked out. I would definitely return if I need accommodation in Business Bay again. Highly recommended!

    Stayed in March 2025

  • Reviewed: 6 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 6 nights
    • Submitted via mobile

    Beautiful hotel with friendly staff, and the location is perfect—right in the heart of downtown. My first impression came from the front office team; they were smiling, helpful, and truly welcoming. A special thanks to Magdy—I really appreciate everything you did! The room was amazing, spotlessly clean, and I was delighted to find amenities already prepared. InterContinental Business Bay is simply the best!

    Stayed in March 2025

  • Reviewed: 5 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Room
    • Stayed 4 nights
    • Submitted via mobile

    Pillows are very hard entrance to the hotel is very difficult, no signage for the service road and the valet need improvement on handling cars

    Stayed in April 2025

Showing 1 – 25

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