There were just few things in the room which didn’t make the stay perfect, such as leaking kettle, broken shower gel dispenser, chipped champagne flute and water spraying from the toilet while flushing. But anyway, overall experience is great, thank you!

The hotel territory, beach and pool facilities are nice as well as the room. We were upgraded from the classic room to one with the terrace, it was great, very specious. It’s very clean and tidy everywhere. The staff was amazing, very helpful, attentive and polite starting from the valet, reception, ending with the bartender at the beach. Thanks for the lovely stay, hopefully will come back soon for more days!

Stayed in August 2025

The staff at the external restaurant aren’t great. I’ve been twice now and always had problems with them being very slow to serve us and generally look like they hate their jobs but everything inside the actual hotel is always 10/10

I stay here everytime I come to RAK. Always exceeds my expectations. Good facilities and room etc.

Stayed in June 2025

The view photo of the classic room is not correct.

Stayed in August 2025

Pool looks weared and it is

Nice and clean and we'll maintained except pool

Stayed in July 2025

Nothing

Everything was perfect, staff, facilities, clean, comfortable, swimming pool, breakfast and dinner, as a summary everything was exceptional

Stayed in August 2025

The room service menu could include some more Asian food

Stayed in August 2025

We book celebration my birthday We even upgraded to room to be the villa And we request some special for birthday but not really well like we expected Even we book for 3 peoples but things they setup for 2 people

Incredible place warm welcome from staff

Stayed in August 2025

It’s one of the best properties in Ras Al Khaimah. The beach is beautiful and the activities options are great.

Stayed in July 2025

Every aspect of this hotel was well thought aiming the guest’s best possible experience. The place was amazing and so was the staff. From the valets to the front clerks to the waiters. Everything was excellent. On top of that you have a wonderful view of the sea with a private beach and pools.

Stayed in August 2025

All was good

Stayed in August 2025

The bed was extremely hard & uncomfortable.

The staff were unbelievably friendly, professional & incredibly helpful. My niece is celiac and the chef went over & above to cater to her needs. Outstanding service! The hotel, is super clean & modern.

Stayed in June 2025

The staff was very welcoming and generous especially when they found out we’re celebrating my partners birthday they went beyond and sent us some icecream and sang the sweetest birthday song!

Stayed in August 2025

Nothing, all was perfect.

Excellent

Stayed in August 2025

SPA, breakfast, rooms very wide and comfortable, I recomend it

every thing was wonderful and above expectation, price is excellent

Stayed in July 2025

To much walking

The beach and breakfast

Stayed in August 2025

The sea view, the beach and the pool. The staff is very friendly too.

Stayed in July 2025

Limited Indian food menu :) But whatever Indian food they served it was amazing

The staff were really nice and friendly. it was our son's birthday and they made all of us feel special.

Stayed in July 2025

A beautiful and enjoyable stay. Everything was to my liking.

Stayed in July 2025

Loved our stay, everything was seamless and comfortable. Special thanks to Mr. Mohamed (Reservation Supervisor), Bree, Riham, and Nyo from the reservations team, and Htet from Levant & Nar for their exceptional hospitality. P.S. They have the biggest bathtubs I have ever seen!

Stayed in July 2025

Waiting for breakfast table.

Breakfast was amazing I just feel when the hotel is so full we had to wait for seats. Replenishing of food running out should be topped up quicker. Service a bit slow in the peak period

Stayed in July 2025

The housekeeping staff are very kind and helpful namely Kumar and Sadak. The room is well kept but I think it’s time for a renovation as some areas In the bathroom are so unkept and the showers need maintenance work. Overall the hotel is great….but minor details like floors needs to be more cleaner especially in the elevators.

Breakfast display was good and the Chef Essa provided excellent services. We appreciated Caroline from Myanmar visiting us during our breakfast and asking us how could she make our stay more comfortable for us and if we required anything from the hotel side.

Stayed in July 2025

nothing

we had a great time there. I cannt say anything negetive

Stayed in April 2025

Nothing

Everything and backery items

Stayed in July 2025

Staff follows the instructions fully without paying attention to the guests relaxing state, thus bothering instead of giving more privacy and serenity time. Saying Hi is enough in the morning rather than asking all the list of typical questions to identify the level of comfort. Comfort to most guests is to have peace, minimum questions to let brain be idle, no noise including the drumming under the balconies, as most kids are sleeping until 4 pm.

Area, design, food

Stayed in June 2025