Reviews of Index Hotel 1 stars
Al Sabkha Road, Deira, Dubai, United Arab Emirates
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHotal staff is excellent and very Very Helpful ..I’m from uk and my plans for stay this Hotal only one day but when I saw Hotal cleaning and Service and everything Near by including good Restaurants and shopping. I enjoyed then I extended my trip and stayed same hotel few days.very good for international Travelers. Highly recommend 👌
All over are amazing.. highly recommend 10/10
Dear Guests, Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay with us and decided to extend your trip — that’s the best compliment we could receive. It was our pleasure to have you as our guest, and we're glad you appreciated the cleanliness, service, and convenient location near restaurants and shopping. Your kind words about our staff mean a lot to us, and we will be sure to share your feedback with the entire team. We hope to welcome you back again whenever your travels bring you this way—wishing you all the best on your journey back to the UK! Warm regards, Mubeer
Dear Guests, Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay with us and decided to extend your trip — that’s the best compliment we could receive. It was our pleasure to have you as … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewOnce I arrived at the hotel they told me that they were fully booked and there was no room for me which was shocking. I had to leave and look for another hotel despite that I told them I had a confirmation from the booking website but they have told me that they are not dealing with booking and I have to be there to book and pay directly if there are available slots
Dear Valued Guest, Thank you for sharing your feedback. We are very sorry for any inconvenience you experienced when you arrived. Please allow us to clarify that Index Hotel does not accept advance online payments or pre-authorizations on cards. All reservations must be confirmed with payment directly at the hotel upon check-in. Our check-in time is from 1:00 PM to 3:00 PM, with a guaranteed check-in at 3:00 PM. After this time, room availability is subject to occupancy levels. We understand how this situation may have been frustrating and appreciate your feedback as it helps us improve our communication. Should you require any further assistance, please do not hesitate to contact us. Best regards, Index Hotel Management
Dear Valued Guest, Thank you for sharing your feedback. We are very sorry for any inconvenience you experienced when you arrived. Please allow us to clarify that Index Hotel does not accept advance online payments or pre-authorizations on… Show more
Reviewed: 5 February 2025 · Stayed in December 2024
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewStaff was very good
Thank you for your kind words! We’re glad to hear that you had a positive experience with our staff. We look forward to welcoming you again at Index Hotel!
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewNot trustworthy as they canceled my booking on my arrival.
We sincerely apologize for the inconvenience caused by the cancellation of your booking. At Index Hotel, we strive to provide a smooth and hassle-free experience for all our guests. Please note that all reservations are subject to our check-in policy, and we always recommend confirming booking details in advance. We truly value your feedback and would appreciate the opportunity to assist you further. Please reach out to us directly so we can address your concerns.
We sincerely apologize for the inconvenience caused by the cancellation of your booking. At Index Hotel, we strive to provide a smooth and hassle-free experience for all our guests. Please note that all reservations are subject to our check… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewStaff were professional one by one. I think the price was really good. Really loved the area, not full of tourists, but still great location. Highly recommended!
Thank you for your wonderful review! We’re delighted to hear that you found our staff professional and enjoyed the great value of your stay. It’s also great to know that you loved the location and its balance of convenience and tranquility. We truly appreciate your recommendation and look forward to welcoming you again at Index Hotel!
Thank you for your wonderful review! We’re delighted to hear that you found our staff professional and enjoyed the great value of your stay. It’s also great to know that you loved the location and its balance of convenience and tranquility.… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe staff are super friendly The room was super clean We got the best sleep ever , we didn’t have long time ago
The bathroom hot water was very weak We has an issue with the shower
Reviewed: 10 December 2024 · Stayed in November 2024
Verified reviewReviewed: 10 December 2024 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewWithin the center of the souqs, so it is easy to go around. It has a nice balcony. 😊
All good on our stay 😉
Dear Edric, We sincerely appreciate your thoughtful review! It’s wonderful to hear that our location, ambiance, and facilities added to your positive experience at Index Hotel LLC. Knowing that you had an enjoyable stay makes all our efforts worthwhile. We aim to provide every guest with a warm and memorable experience, and we look forward to welcoming you back on your next visit. Kindest regards, Index Hotel LLC Team
Dear Edric, We sincerely appreciate your thoughtful review! It’s wonderful to hear that our location, ambiance, and facilities added to your positive experience at Index Hotel LLC. Knowing that you had an enjoyable stay makes all our effor… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewWorst place ever
So unclean, it’s a more less a sorting office rather than accommodation
Dear Guest, Thank you for sharing your feedback. We take all reviews seriously as they help us improve our services. However, we have no record of your stay at Index Hotel LLC. We strive to maintain a clean, comfortable, and welcoming environment for all our guests. If you have any specific concerns or believe there’s been a misunderstanding, please feel free to reach out to us directly. We are always here to listen and address any issues to ensure a better experience for all. Best regards, Index Hotel LLC Team
Dear Guest, Thank you for sharing your feedback. We take all reviews seriously as they help us improve our services. However, we have no record of your stay at Index Hotel LLC. We strive to maintain a clean, comfortable, and welcoming envi… Show more
Reviewed: 6 November 2024 · Stayed in November 2024
Verified review-
I indicated that I would arrive at 20-21 o'clock, but upon arrival they refused to check me in, even though the booking was confirmed. The reception turned out to be a dictaphone on repeat, no human attitude. It was impossible to get through to the manager, I wish such a flawed hotel ruin. I highly do not recommend choosing this barn
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with your check-in. At our hotel, the last guaranteed check-in time is 6:30 PM, after which rooms are subject to availability. We understand this may have caused frustration, and we’re sorry that our communication fell short of expectations. Please know that your comments are important to us, and we are committed to making improvements to enhance guest experiences. We value your input and hope for the opportunity to better serve you in the future.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with your check-in. At our hotel, the last guaranteed check-in time is 6:30 PM, after which rooms are subject to availability. We understand t… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewThe hotel is situated in a prime area, making it easy to explore nearby attractions.The rooms were impeccably clean and well-maintained.The staff was friendly and accommodating, making check-in and check-out smooth.
honestly nothing ..everything was amazing ..would recommend this for any traveller
Thank you immensely for your kind words and thoughtful review! We’re overjoyed to hear that your stay with us was enjoyable and that our prime location, impeccable room standards, and dedicated staff made a memorable impression. It’s wonderful to know you felt warmly welcomed, and that we could make your check-in and check-out process smooth and hassle-free. Your recommendation means a lot, and we’re grateful for the opportunity to host you. We look forward to welcoming you back whenever you’re ready for another amazing experience. Safe travels, and thank you once again for choosing us!
Thank you immensely for your kind words and thoughtful review! We’re overjoyed to hear that your stay with us was enjoyable and that our prime location, impeccable room standards, and dedicated staff made a memorable impression. It’s wonder… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified review