Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates
#217 of 618 hotels in Dubai
Guests' ChoiceBased on 1769 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Azyatul-murni
MalaysiaThe room was huge and clean... good facilities .. washer & dryer were working and good. One of our toilets had an issue. But when we complained.. staff was very helpful and immediately rectified the issue. We had a pleasant stay there. Recommended.
Stayed in August 2025
Reviewed: 25 August 2025
Mendoza
HondurasBreakfast was good and the fact that it went to 11am was great
Stayed in August 2025
Reviewed: 20 August 2025
Jawad
IraqShower wasnt very clean , fungus on the wall and it was leaking water to the bathroom area. There was nothing serious, but expectations are high from sheraton Hotels
Location Cleanness and comfort of the bed
Stayed in August 2025
Reviewed: 17 August 2025
Talha
PakistanThis hotel's location on Sheikh Zayed Road is unbeatable! So convenient having all the malls and tourist spots nearby, plus easy access to Downtown. A definite win for anyone wanting to explore Dubai. Staff is very helpful and friendly.
Stayed in May 2025
Reviewed: 8 August 2025
Reza
Iranthis hotel has excellent staffs. its clean and comfortable and the location is near to a metro station
Stayed in August 2025
Reviewed: 2 August 2025
Nadia
CanadaBad lightening
Location and staff
Stayed in August 2025
Reviewed: 2 August 2025
Siam
BangladeshBathroom Shower enclosure likage,water
Location ,value of money,food
Stayed in August 2025
Reviewed: 27 July 2025
Christopher
AustraliaAll good
The hotel is well located on Sheikh Zayed Road failry close to a metro and most of what you want to see in Dubai such as the Burj Khalifa, and Museum of the future.
Stayed in June 2025
Reviewed: 25 July 2025
Jyotika
IndiaWe’d booked an additional night prior to our arrival date, as we had a super early arrival. But the hotel had given out our room to someone else and that caused a nearly 3-hr wait just to check-in after a long night of travel, which defeated the entire purpose of the additional night we’d booked. The hotel didn’t even reverse that night’s charge, instead just offered us complimentary breakfast.
Excellent location, right on Sheikh Zayed Road with easy access to malls, tourist places and nearby local eateries. Clean & comfortable room, very helpful staff. Wide breakfast spread.
Stayed in July 2025
Reviewed: 21 July 2025
Yonas
United Arab EmiratesNice hotel with excellent location.
Stayed in July 2025
Reviewed: 21 July 2025
Jideesh
United Arab EmiratesReception staff , they constantly trying to upsell me to a 1BHK and acted like the room I booked has no Burj and sheik Syed road view whereas I specifically booked the room with the view. After I showed my booking they acted like we will give u a free upgrade. I would have expected honesty as the best policy if the room someone booked is not available, tell that and negotiate , rather than trying to upsell and once failed gave the same room as free upgrade.
Location and dubai skyline view
Stayed in June 2025
Reviewed: 18 July 2025
Helen
United KingdomFriendly and professional staff, nothing was too much trouble.
Stayed in July 2025
Reviewed: 16 July 2025
Aamir
PakistanAccording to me everything was good
Location of your hotel is good that's why I chose this
Stayed in June 2025
Reviewed: 15 July 2025
Claire
United KingdomLovely clean rooms, great breakfast and very friendly and professional staff
Stayed in July 2025
Reviewed: 15 July 2025
Mihai
RomaniaSauna was not working
Location and comfort
Stayed in June 2025
Reviewed: 13 July 2025
Sukanya
SingaporeThe Two And one bedroom apartments does not have a walk in shower and so if difficult for all elderly travellers. There should be some South Indian food options as well for lunch and dinner
The location , size of the apartments and food is decent.
Stayed in July 2025
Reviewed: 12 July 2025
Siam
BangladeshKey problem
Great Location Cleanliness fantastic
Stayed in July 2025
Reviewed: 11 July 2025
Angel
TanzaniaHotel is in good location, amazing staff everyone is smiling all the time and extremely welcoming. I enjoyed my stay.
Stayed in June 2025
Reviewed: 11 July 2025
Jamie
FranceThey put us on the first floor, facing the Sh. eyed road, so the noise from the street was really bad. Dubai lives 24/7, so that road is constantly busy, with high powered cars / bikes using it as a practice drag strip
Good location, good access to taxis and facilities nearby
Stayed in June 2025
Reviewed: 9 July 2025
Siam
BangladeshWater flow of shower
Cleanliness excellent Smiling staff Bathroom good Comfortable stay
Stayed in July 2025
Reviewed: 9 July 2025
Siam
BangladeshRoom key daily need to recharge
Clean ,behaviour of staff ,room service excellent I am very happy.location of my meeting place very convenient
Stayed in July 2025
Reviewed: 8 July 2025
Joharah
Saudi ArabiaThe receptionist sherin was rude and un polite! Thank God the manger saved the day !
Mr Adil was more than helpful and as well as the best employee ever Samir!!!!! We loved Our 5th stay at this amazing place
Stayed in July 2025
Reviewed: 6 July 2025
Ahmed
Saudi ArabiaIf u have a car u need to wait for a while so they can bring it to you at the gate. No smart TV.
Everything was lovely. Location Friendly staff Apartment size
Stayed in May 2025
Reviewed: 5 July 2025
Randy
GermanyWhat I like most was, you had a great view of the city and the location could have been better. Many years I have passed by this hotel but after my stay that is a thing of the past. My new home while in Dubai.
Everything was great, the room was amazing and service was always with a nice smile.
Stayed in June 2025
Kaliningrad, Russia
Theologos, Greece
Vancouver, Canada
Ostuni, Italy
Shangzhi, China
Sanyi, Taiwan
Valencia, Spain
Yerevan, Armenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content