Reviews of Element Al Mina, Dubai Jumeirah
Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI really liked it, and I intend to come back more often.
Full
Dear Crisostomo, Thank you for sharing your experience at Element Al Mina, Dubai. The team is glad to know that you had a wonderful stay with us, and that we were able to provide you with great service. We wish to welcome you again in the future. Kind regards, Management Team
Dear Crisostomo, Thank you for sharing your experience at Element Al Mina, Dubai. The team is glad to know that you had a wonderful stay with us, and that we were able to provide you with great service. We wish to welcome you again in th… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThere is nothing that I can fault about our stay at the Element hotel. The ambience, excellent customer service, sunroof the apartment and rooms.. cleanliness.. everything was top notch. Staff were all very helpful and always smiling g ready to help at any time with any issues. (Not that we had much) But all queries were I standby answered. Every lobby staff member and diner staff. (Particularly Naveesha and Puja)They were very helpful always asking if everything was okay with the food. Breakfast was such a treat. Many different kinds of varieties.. loved the Indian touch to it We took out three apartments and were upgraded to connecting rooms which was great. The pool was of a good size we spent our mornings there. Kids enjoyed it thoroughly. 5a gym was a bonus for my teenage son. Kept him busy.
I can't fault the hotel at all however the location wasn't all that great. There were a few places to eat within walking distance but to get to attractions or nice food places we had to get a taxi. No buses or metro close by. But we would come back here as our stay was exceptional. :)
Dear Yasmin, Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience during your recent visit. It's always a pleasure to receive such kind words and to know that our efforts to provide exceptional service and a memorable stay were achieved. We are committed to delivering the highest level of service and ensuring that every guest feels welcome and valued. Your feedback serves as a great motivation for us to continue exceeding expectations. We look forward to welcoming you back for another enjoyable stay. If there is anything else we can do to make your future visits even more special, please do not hesitate to let us know. Warm regards, Management team
Dear Yasmin, Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience during your recent visit. It's always a pleasure to receive … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe staff was exceptional. The hospitality staff especially Harshal, Nadeesha, Puja, Sohail and everyone else made the stay great. 5 stars to the staff, they need a raise.
Dear Nora, Thank you for your perfect rating and wonderful review. The team is delighted to know that you had an unforgettable stay with us and that our staff provided you with excellent service. Your sweet comments have been shared with the team. This serves as an inspiration for us to continue giving excellent service to our valued guests. We hope that you had a great time in Dubai, and we wish to welcome you again in the future. Sincere regards, Management team
Dear Nora, Thank you for your perfect rating and wonderful review. The team is delighted to know that you had an unforgettable stay with us and that our staff provided you with excellent service. Your sweet comments have been shared wit… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood welcoming and help at the reception. A big thank you to Puja and Asmaa from restaurant during breakfast.
NA
Dear Hala, Thank you for your feedback about your recent stay with us. We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet. We hope we can welcome you for an extended period next time. Kind regards, Management team
Dear Hala, Thank you for your feedback about your recent stay with us. We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet. We hope we can welcome you for an extended period next time. Kin… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe cleanness of the hotel and the room, Specious rooms and the connecting room concept. The facilities in the rooms like the washing mashing, kitchen appliances. Quietness and smoke free hotel
Less variety of food at the breakfast.
Dear Ammar, Thank you for your feedback about your recent stay with us at Element Al Mina. We are delighted to hear that you had a wonderful experience with us. It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for. We are looking forward to welcoming you back soon! Kind regards, Management team
Dear Ammar, Thank you for your feedback about your recent stay with us at Element Al Mina. We are delighted to hear that you had a wonderful experience with us. It is delightful to hear that all our associates made you feel welcomed and a… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewExcellent
Dear Idris, Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai. Kind regards, Management team
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEarly check in Clean facilities Great service
The heat 😂 but that wasn't their fault
Dear Muhammed, Thank you for your feedback about your previous stay with us. We hope that we will get to welcome you back soon. Kind regards, Management team
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe staff was so welcoming, very helpful and attentive to our needs as en guest.
None what so ever. Everything was excellent.
Dear Ketty, Thank you for your feedback about your previous stay with us. We hope that we will get to welcome you back soon. Kind regards, Management team
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewNice and clean hotel. Friendly stuff. Highly recommended
Dear Tomek, Thank you for your feedback about your previous stay with us. We hope that we will get to welcome you back soon. Kind regards, Management team
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewBreakfast, staff
Dear Guest, Thank you for your feedback about your recent stay with us. We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet. We hope we can welcome you for an extended period next time. Kind regards, Management team
Dear Guest, Thank you for your feedback about your recent stay with us. We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet. We hope we can welcome you for an extended period next time. Ki… Show more
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewStaff not helpful
Staff not helpful
Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay with us did not meet your expectations, and we apologize for any inconvenience caused as a result of this. If you would like to discuss your experience further or have any additional feedback to share, please feel free to reach out to us directly. We value your input and strive to make every guest's stay memorable and enjoyable. Thank you again for choosing our hotel, and we look forward to the possibility of hosting you again in the future. Warm regards, Management team
Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay with us did not meet your expectations, and we apologize for any inconvenience caused as a result of this. If you would l… Show more