Reviews of DoubleTree by Hilton Dubai Jumeirah Beach 4 stars
Jumeirah Beach Residence, The Walk , Jumeirah Beach Residence, Dubai, United Arab Emirates
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Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe had an absolutely wonderful stay. The space was immaculately clean and incredibly comfortable.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent location, friendly staff
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewGreat Breakfast, friendly employees (I would like to positively mention Alice from housekeeping)
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe friendly and very helpful staff
The room was a bit dated
Dear Guest, Thank you for your feedback. We’re delighted to hear that you found our staff friendly and helpful. We also appreciate your comments about the room, and we will take your observations into consideration as we work on future updates. We look forward to welcoming you back. Best Regards, Can Esgun Operations Manager
Dear Guest, Thank you for your feedback. We’re delighted to hear that you found our staff friendly and helpful. We also appreciate your comments about the room, and we will take your observations into consideration as we work on future upd… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe size of our 3 room apartment was really great. All the needed elements.
Dear Mr. Christian, Thank you for choosing Double Tree by Hilton Jumeirah beach and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future. Best Regards, Can Esgun Operations Manager
Dear Mr. Christian, Thank you for choosing Double Tree by Hilton Jumeirah beach and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future. Best Re… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewGreat location and spacious 2 bedroom apartment
Nothing
Dear Ms. Hamera, Thank you for choosing Double Tree by Hilton Jumeirah beach and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future. Best Regards, Can Esgun Operations Manager
Dear Ms. Hamera, Thank you for choosing Double Tree by Hilton Jumeirah beach and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future. Best Regar… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms with a great location and stunning views
Service staff and guests share the same elevator. The air conditioning in one of the rooms was not working properly. Furniture is a bit outdated.
Dear Hamad, Thank you for sharing your experience with us. We’re delighted you enjoyed the spacious rooms, beautiful views, and our central location. We’re truly sorry for the inconvenience with the elevator, air conditioning, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we look forward to welcoming you back for an even better stay. Kind regards, Elif Yazoglu General Manager
Dear Hamad, Thank you for sharing your experience with us. We’re delighted you enjoyed the spacious rooms, beautiful views, and our central location. We’re truly sorry for the inconvenience with the elevator, air conditioning, and we apprec… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewOne of the best places for family
Na
Dear Marwan, We truly appreciate your kind words. It’s our pleasure to provide a setting where families can truly unwind and enjoy thoughtful service in a refined atmosphere. We look forward to welcoming you back for another exceptional visit. Best regards, Elif Yazoglu General Manager
Dear Marwan, We truly appreciate your kind words. It’s our pleasure to provide a setting where families can truly unwind and enjoy thoughtful service in a refined atmosphere. We look forward to welcoming you back for another exceptional v… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewWe had a three-bedroom family sea view suite at the hotel, and everything was excellent. The staff were extremely professional and the cleanliness throughout the hotel was exceptional, especially like to thank Sanjaya, Monika & Faheem@kitchen for going above and beyond to help & took care of us during our stay – truly outstanding service! The kitchen staff were equally amazing – always helpful, attentive, and breakfast was delicious. The kitchen team deserves a huge appreciation for their delicious food and top-notch hospitality. My Whole family enjoyed hotel pools have to shout-out hospitality & lifeguard team were attentive & keeping everyone happy & safe. Highly recommend and would love to return! Absolutely Wonderful Stay
Dear Masood, Thank you for taking the time to share your experience. I am glad know your family enjoyed your time with us and that our team’s attention to detail made your stay a memorable one. Your words have been shared with them, and I know they will be truly heartened by your appreciation. We look forward to welcoming you back again soon. Best regards, Elif Yazoglu General Manager
Dear Masood, Thank you for taking the time to share your experience. I am glad know your family enjoyed your time with us and that our team’s attention to detail made your stay a memorable one. Your words have been shared with them, and I… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewIf you’re looking for good place for large family this is a good choice . Location is good although is far from the center but if you wanna stay in JBR this is good catch. Valet parking is a huge bonus. Staff are nice and helpful in general.
Breakfast could be better, also the furniture, the doors handles are in bad shape. Towels and bathrobes also need change
Dear Tamimi, Thank you for taking the time to share your feedback with us. I am pleased to hear that you enjoyed several aspects of your stay, and that our location and service made a positive impression. At the same time, I am truly sorry to hear that certain aspects did not meet your expectations. Please rest assured that we are continuously working to enhance both the comfort and quality of our offerings, and we have already taken steps to address the matters you highlighted. Your feedback is sincerely appreciated and helps us refine the experience for all our guests. We do hope to have the pleasure of welcoming you back for a stay that reflects the high standards we are known for. Best regards, Elif Yazoglu General Manager
Dear Tamimi, Thank you for taking the time to share your feedback with us. I am pleased to hear that you enjoyed several aspects of your stay, and that our location and service made a positive impression. At the same time, I am truly sor… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWe shocked since arrived till check out Waiting more than 2 hours when arrived at lobby AC and cooling was not working at all specailly 2nd bedrooms(2 single beds) All days at breakfast we were waiting about 20 to 30 mins availability
Dear Dr.AMMAR, Thank you for taking the time to share your experience. I'm sorry to hear that parts of your stay fell short of expectations. Your feedback regarding the check-in delay, room temperature, and breakfast service has been carefully noted. The cooling system maintenance during your visit was necessary, but I regret the discomfort it may have caused. We understand how important a consistently comfortable environment is, and we appreciate your patience during that time. We’re committed to improving both our communication and service delivery, especially during busier periods, and your comments will help guide that effort. Thank you again for your feedback. We hope to have the opportunity to offer you a smoother experience in the future. Best regards, Elif Yazoglu General Manager
Dear Dr.AMMAR, Thank you for taking the time to share your experience. I'm sorry to hear that parts of your stay fell short of expectations. Your feedback regarding the check-in delay, room temperature, and breakfast service has been… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean, spacious, modern. Felt luxurious.
Nothing
Dear Anna, Thank you for highlighting the features that contribute to a comfortable and elegant stay. I’m pleased to know these aspects made your experience feel luxurious. We look forward to welcoming you again for another memorable visit. Best regards, Elif Yazoglu General Manager
Dear Anna, Thank you for highlighting the features that contribute to a comfortable and elegant stay. I’m pleased to know these aspects made your experience feel luxurious. We look forward to welcoming you again for another memorable visi… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI recently stayed at this hotel in Dubai and had an overall positive experience. The room was spacious and clean, the location was excellent—close to key attractions and easy to access—and the breakfast was generally good.
However, I believe the breakfast could be improved by offering more variety and expanding the available options to better cater to different tastes. Still, the service was friendly and the hotel offered good value. I would consider staying here again in the future. The pool was a nice addition, but I recommend adding more shaded areas or umbrellas to help guests enjoy it comfortably during the hotter parts of the day.
Dear alzaydi, Thank you for taking the time to share your experience with us. I am delighted to hear you enjoyed your overall stay with us, especially the spacious room, excellent location, and our friendly team. We truly appreciate your thoughtful suggestions regarding breakfast variety and shaded areas by the pool. Feedback like yours helps us continue to improve and better cater to our guests' comfort. I am glad to hear you would consider staying with us again, and I really look forward to welcoming you back on your next visit! Best regards, Elif Yazoglu General Manager
Dear alzaydi, Thank you for taking the time to share your experience with us. I am delighted to hear you enjoyed your overall stay with us, especially the spacious room, excellent location, and our friendly team. We truly appreciate your … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAmazing size rooms - we had a two bedroom suite - it was HUGE! Rooms were well appointed although a little outdated and in need of some upgrades. Staff were extremely friendly and helpful. Breakfast was AMAZING! and we loved the pool area.
Costs of room, food, drinks were very expensive but that is Dubai I guess.
Dear Eve, Thank you so much for your wonderful feedback! We’re really happy to hear you enjoyed the spacious two-bedroom suite, our friendly team, and that breakfast was a highlight for you. It means a lot to us that you felt well taken care of during your stay. We're sorry if the pricing in Dubai didn’t quite meet your expectations, your feedback is appreciated. We hope to see you again soon for another memorable stay! Best regards, Elif Yazoglu General Manager
Dear Eve, Thank you so much for your wonderful feedback! We’re really happy to hear you enjoyed the spacious two-bedroom suite, our friendly team, and that breakfast was a highlight for you. It means a lot to us that you felt well taken c… Show more