The hotel is very special, clean and has a great location. The staff is helpful and welcoming. My experience was wonderful

Stayed in August 2025

On the weekend, as would be expected, the pool is way overcrowded, otherwise clean and pleasant.

The staff was very friendly and attentive, especially front-desk officer Mrs Anastasia, who accommodated our needs in a very professional manner. The room service was super fast.

Stayed in August 2025

The super late check in time. The toiletries are not readily available and you need to check the shampoo, conditioner, body wash and lotion if its full or empty because one of the rooms that I booked there is no conditioner and one of the chairs have bedbugs.

The location, price, amenities and rooms.

Stayed in August 2025

The connection room better to give it to same family members . I was discomfort with other guest on the connected room however once I complain they automatically changed our room and make us pleasant. Thanks again for the excellent service of your receptionists.

Excellent service from the staff , thanks for Abdelghafour who encourage us to extend our stay and makes our journey smooth. His welcoming is exceptional and anything you need he is present to assist .. I highly recommend him ..1st time in this hotel and 100% will be back .

Stayed in August 2025

Delay in receiving the rooms The necessary items, such as a toothbrush, toothpaste, slippers, and sewing kit are not available. When I called they brought slippers. When we arrived at the hotel, we saw some guests leaving the hotel and being given cookies. When we were checking out and asked for cookies, we were told that they are only offered at check-in.

Cleanliness of the place, location, swimming pool, and room rates.

Stayed in August 2025

Honestly, there’s nothing I can really point out that I didn’t like. If there were small issues here and there, they were hardly noticeable and didn’t affect my stay at all. Everything met my expectations and I left with a positive impression.

I had a wonderful stay at DoubleTree by Hilton Fujairah City. From the moment I arrived, the warm welcome set the tone for the entire experience. The room was spacious, clean and very comfortable. I really appreciated the convenient location in the heart of Fujairah, close to shops and attractions. The staff were incredibly friendly and attentive. Always ready to assist with a smile. The facilities including the pool well maintained and enjoyable. Breakfast had a good variety of fresh options and the quality was excellent. Overall, this property perfectly blends comfort, hospitality and convenience.

Stayed in August 2025

No balcony

Sports bar Personnel

Stayed in May 2025

Which i dont

What i liked

Stayed in August 2025

The ac

Stayed in June 2025

Excellent

Stayed in July 2025

Dinner limited choices only, steam not working, no barbecue on weekdays,

The services of some staffs. Special mentioned to Ms. Valeria-Reception, Lyn-streat culture waitress, Aye-bistro waitress, Dasun & Gerzon in housekeeping, Yassine in front office & Hayat in valet parking. Ambiance is very nice. Thank you also to those who made effort in the room for my birthday.

Stayed in July 2025

Parking and staff was not helpful

Pool not good

Stayed in June 2025

Few Breakfast option. Also, upon checkout we are asking for a change in the reception they're not able to give. Which I don't know even small change maybe that guy wearing suit not that helpful or maybe because of the nationality. Funny thing is we are asking for complimentary cookies that guy not able to give also too bad but it's okay this is Hospitality to him.

Clean and accessible for everything

Stayed in July 2025

Every thing great

Clean

Stayed in July 2025

Rooms could have been cleaned better. I took half board and dinner was served in the restaurant at the hotel, but tea was not included in the price and once I ordered it separately, I was given exactly the same tea bag as available in the room free of charge, but in restaurant it cost me 20Aed. To my mind, tea should be included in half board as it is done in other hotels in Fujairah.

Hotel is new, comfortable, staff is helpful.

Stayed in July 2025

Zero

Everything was good

Stayed in June 2025

Noisy

Property and staff

Stayed in June 2025

The way the staff are dealing with the situations

The place is good as a general although no beaches are around

Stayed in June 2025

The staff was really friendly, the lifeguard was amazing as well, and Ahmed at reception was great. Had a very good experience overall

Stayed in June 2025

Very nice and accommodating staff

Stayed in June 2025

No complaints

Very friendly staff, clean comfortable rooms, nice pool, decent gym. Perfect place to get away from the city.

Stayed in June 2025

Ac is not working

Stayed in June 2025

Too much time taking yo answer phone for room dinning

Location and cleanness

Stayed in June 2025

Nothing to write about.

Had a pleasant stay at DoubleTree by Hilton Fujairah City. A special thanks to Ms. Valeria for the warm and smooth check-in—her welcoming attitude set a great tone for the visit. The ambiance and location of the hotel are excellent, especially considering the value for money. There were some renovation works going on during our stay, which led to temporary arrangements for breakfast. Despite this, the staff managed things efficiently, and the service remained commendable. Looking forward to seeing the full setup once the work is completed, as it would certainly enhance the overall breakfast experience.

Stayed in June 2025