Reviews of Doubletree By Hilton Abu Dhabi Yas Island Residences 4 stars
PO Box 144239, Yas Island, Yas Island, Abu Dhabi, United Arab Emirates

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewDoumingo good person
Dear Eisa Thank you for your feedback! We’re delighted to hear that Domingo made a positive impression. We’ll be sure to share your kind words with him. We look forward to welcoming you back soon! Best regards, Feryal Haddon Cluster Hotel Manager
Dear Eisa Thank you for your feedback! We’re delighted to hear that Domingo made a positive impression. We’ll be sure to share your kind words with him. We look forward to welcoming you back soon! Best regards, Feryal Haddon Cluster Hot… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewDear Nikolina, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and that you continue to choose us for your visits. Your kind words about our reception team mean a lot and they will be thrilled to know they made such a positive impression. We look forward to welcoming you back again soon! Yours sincerely, Feryal Haddon Cluster Hotel Manager
Dear Nikolina, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and that you continue to choose us for your visits. Your kind words about our reception team mean a lot and they will be thr… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewAmazing staff.. thanks to Osama, Frank, Rumba and Ana for their kind help..
Dear Norah, Thank you for staying with us. We are pleased to learn that we have met your expectations and thank you for highlighting the exceptional service provided to you by Osama, Frank, Rumba and Ana. We hope to welcome you again in the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Feryal Haddon Cluster Hotel Manager
Dear Norah, Thank you for staying with us. We are pleased to learn that we have met your expectations and thank you for highlighting the exceptional service provided to you by Osama, Frank, Rumba and Ana. We hope to welcome you again in … Show more
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewFriendly staff
Nothing
Dear Saleh, Thank you for your kind words. We are thrilled to hear that our friendly service made a positive impression and that DoubleTree by Hilton Abu Dhabi Yas Island Residences will be your first choice when you return. We look forward to welcoming you back soon. Yours sincerely, Feryal Haddon Cluster Hotel Manager
Dear Saleh, Thank you for your kind words. We are thrilled to hear that our friendly service made a positive impression and that DoubleTree by Hilton Abu Dhabi Yas Island Residences will be your first choice when you return. We look for… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location, breakfast provided by sister hotel chain WB
Clearer details about room arrangements, fine note about forced 11 am checkout and no chance for late or normal checkout, response for requests sent to the hotel through the website as nothing was provided, bed arrangements should not be based on availability but provided as listed during the reservation process where 2 beds are never the same as 4
Dear Tareq, Thank you for taking the time to share your feedback regarding your recent stay with us. We regret that certain aspects of your experience did not fully meet your expectations. Please accept our sincere apologies if we were unable to accommodate your specific bed arrangement requests. While we strive to honor all guest preferences, room availability can sometimes limit our ability to do so, and we kindly ask for your understanding in this matter. Regarding checkout, although our standard policy is 11:00 AM, we were pleased to extend your checkout time until 1:30 PM as a courtesy, and we hope this made your departure more convenient. On a positive note, we are delighted to hear you enjoyed our location and the breakfast experience. Thank you once again for bringing these points to our attention. Your feedback is invaluable in helping us improve, and we look forward to welcoming you back for a stay that exceeds your expectations. Yours sincerely, Feryal Haddon Cluster Hotel Manager
Dear Tareq, Thank you for taking the time to share your feedback regarding your recent stay with us. We regret that certain aspects of your experience did not fully meet your expectations. Please accept our sincere apologies if we were un… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewlocation swimming pools
the Ac was not ok the staff is not professional the price is high
Dear Alya, Thank you for taking the time to share your thoughts. We regret that certain aspects of your visit did not meet your expectations, including the air conditioning and service. We take your feedback seriously and will work on addressing these concerns. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Yours sincerely, Feryal Haddon Cluster Hotel Manager
Dear Alya, Thank you for taking the time to share your thoughts. We regret that certain aspects of your visit did not meet your expectations, including the air conditioning and service. We take your feedback seriously and will work on ad… Show more