Reviews of Conrad Abu Dhabi Etihad Towers 5 stars
Corniche Road, Abu Dhabi, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWe love the temperature controlled pool and there’s part of the pool that is shaded. We love our room, it was very spacious. The bathroom was really clean and nice. We definitely got our money’s worth!
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery friendly and professional staff. Excellent support during the stay as I had to change rooms. Free valet parking which is very convenient. I totally enjoyed the stay and will definitely come back.
All was good, nothing to complain about. Breakfast was busy on the weekend but the staff handled the situation well - just go early.
Dear Mr. Andre, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our friendly and professional staff made your stay enjoyable, especially during the room change. It is great to know that the free valet parking added convenience to your visit as well. We appreciate understanding regarding the busy breakfast on the weekend and are glad our team was able to manage the situation smoothly. We look forward to welcoming you back on your next visit. Thanks again for choosing to stay with us! Sincerely, Guest Relations Team
Dear Mr. Andre, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our friendly and professional staff made your stay enjoyable, especially during the room change. … Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewEVERYTHING!!
Nothing
Dear Ms. Maria, Thank you for your fantastic review! We’re thrilled to hear you found our hotel phenomenal and our staff outstanding. We can’t wait to welcome you back on your next stay! Sincerely, Guest Relations Team
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSpectacular building with great views and service was first rate.
Hair dryer was missing from the room and fridge didn’t work.
Dear Mr. Stephen, Thank you for your kind words about our building, views, and service. We’re delighted you enjoyed these aspects of your stay. However, we sincerely apologize for the inconvenience caused by the missing hair dryer and the fridge not working. This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. We’ll ensure these issues are addressed promptly to improve future stays. We hope to have the opportunity to welcome you back and provide an even better experience. Sincerely, Guest Relations Team
Dear Mr. Stephen, Thank you for your kind words about our building, views, and service. We’re delighted you enjoyed these aspects of your stay. However, we sincerely apologize for the inconvenience caused by the missing hair dryer and the … Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent customer service and staff supprt
Dear Mr. Safa, Thank you for your kind words! We’re thrilled to hear you appreciated our customer service and staff support. It was a pleasure to have you with us, and we hope to welcome you back soon! Sincerely, Guest Relations Team
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything was top quality. Meals, including those which were paid extra (I visited Li Beirut) were awesome. Super tasty. Very rich selection at breakfast. Good coffee, which is something that is not always the case even at the good hotels. I highly recommend this hotel. My wife felt a bit sick (got cold during travels). Hotel personnel took care for here super well. She was given a hot meal for the breakfast (I just asked for a small thing). Fresh bottled water and hot tea was supplied couple of time to her room. Next day desk personnel asked me how she's today. This was an exceptional service. Although were were there 2 weeks after my wife's dirthday, they send upstairs small cake with greetings. What can I say :)
Dear Mr. Miroslaw, Thank you for your wonderful and detailed feedback! We’re thrilled to hear that you enjoyed the quality meals, including your experience at Li Beirut, as well as the rich breakfast selection and good coffee. We are especially touched to know how well our team cared for your wife during her illness. Providing thoughtful and attentive service is very important to us, and we’re glad that our efforts made a positive difference during your stay. It’s also lovely to hear that the birthday cake surprise was appreciated! Thank you for recommending our hotel so highly. We look forward to welcoming you and your wife back for another memorable visit soon. Sincerely, Guest Relations Team
Dear Mr. Miroslaw, Thank you for your wonderful and detailed feedback! We’re thrilled to hear that you enjoyed the quality meals, including your experience at Li Beirut, as well as the rich breakfast selection and good coffee. We are especi… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe food was excellent – far beyond the standard we know from 5* all-inclusive hotels in destinations like Egypt or Turkey. The whole hotel is an architectural gem with beautiful details inside and out. Our room was spacious, spotless, and perfectly maintained. Housekeeping was outstanding. We had the pleasure of being taken care of by Glory, who was very friendly and attentive. We will definitely come back!
One thing that needs to be pointed out is that during dinner your prepaid you do not even get a glass of water included. This should be a standard in a restaurant of such level. Instead, you need to purchase water or any soft drink for a price ~15x higher than in the supermarket one floor below. This was a major turn-off for us.
Dear Mr. Jaroslav, Thank you very much for taking the time to share your detailed feedback. We’re thrilled to hear that you enjoyed the food, found our hotel’s architecture impressive, and appreciated the spacious, spotless room and outstanding housekeeping. We will be sure to pass on your kind words to Glory, who will be delighted to know her efforts made a positive impact. We also appreciate your honest comments regarding the dinner experience and the pricing of beverages. Your feedback is important to us, and we understand how this aspect affected your overall experience. We will review our policies to ensure they better align with guest expectations and the standards of a hotel of our caliber. Thank you again for choosing to stay with us. We look forward to welcoming you back and providing an even better experience. Sincerely, Guest Relations Team
Dear Mr. Jaroslav, Thank you very much for taking the time to share your detailed feedback. We’re thrilled to hear that you enjoyed the food, found our hotel’s architecture impressive, and appreciated the spacious, spotless room and outstan… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWas an amazing hotel great location.
Dear Mr. Dean, Thank you for your kind words! We’re so glad you enjoyed the hotel and its great location. We hope to welcome you back for another amazing stay soon! Sincerely Guest Relations Team
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewCleanness and cooperativeteam
Limited entertainment
Dear Mr. Raghad, Thank you for your feedback! We’re glad to hear you appreciated the cleanliness and our cooperative team. We also appreciate your input about the entertainment options and will take it into consideration as we look to improve the guest experience. We hope to have the opportunity to welcome you back in the future! Sincerely, Guest Relations Team
Dear Mr. Raghad, Thank you for your feedback! We’re glad to hear you appreciated the cleanliness and our cooperative team. We also appreciate your input about the entertainment options and will take it into consideration as we look to impro… Show more
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewYes
Dear Mr. Matour, Thank you so much for the perfect score! We’re thrilled to know you had an excellent experience with us. Your support means a lot, and we can’t wait to welcome you back again soon! Sincerely, Guest Relations Team
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation and pool
Very crowded during breakfast Room cleaning was below standard, very poor
Dear Mr. Abdellah, Thank you for taking the time to share your feedback. We’re glad you enjoyed our location and pool facilities. However, we apologize for the overcrowding during breakfast and for the room cleaning not meeting your expectations. Your comments have been shared with the relevant teams to ensure improvements are made. We appreciate your honesty and hope to have the chance to provide you with a better experience in the future. Sincerely, Guest Relations Team
Dear Mr. Abdellah, Thank you for taking the time to share your feedback. We’re glad you enjoyed our location and pool facilities. However, we apologize for the overcrowding during breakfast and for the room cleaning not meeting your expecta… Show more
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified review