Reviews of AUHotel -Zayed International Airport-Located in Transit Area -Onwards Boarding Pass Required

Dear Jonas, Thank you for sharing your feedback with us. We’re pleased to hear that you had a comfortable overnight stay and that you found the bed and air conditioning to your satisfaction. Providing a restful environment for our guests especially during short stopovers is something we prioritize. We understand your concerns regarding the pricing for a 12-hour stay. As an airport hotel, our rates reflect the flexibility and convenience we aim to offer travelers in transit. That said, we always strive to ensure our pricing remains competitive while maintaining a high level of comfort and service. We truly appreciate your comments and hope to welcome you again in the future. Warm regards, Birsen Kan Hotel Manager

Dear Jonas, Thank you for sharing your feedback with us. We’re pleased to hear that you had a comfortable overnight stay and that you found the bed and air conditioning to your satisfaction. Providing a restful environment for our guests … Show more

Dear Theodoros, Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed the convenience of our location and found the rooms clean and comfortable during your 7-hour stopover. It's always our aim to provide a restful space for travelers in transit, and we're pleased we could accommodate your family. We appreciate your feedback regarding the room arrangements. While we’re glad the adjoining rooms worked well for you, we understand that a single, larger space would have been more convenient and cost-effective. For your future travels, please note that we also have family rooms, which may better suit your needs and provide a more economical option. Should you choose to stay with us again, you will have the option to book a family room in advance. It was a pleasure having you with us, and we look forward to welcoming you again. Warm regards, Birsen Kan Hotel Manager

Dear Theodoros, Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed the convenience of our location and found the rooms clean and comfortable during your 7-hour stopover. It's always ou… Show more

Dear Alan, Thank you for sharing your feedback following your recent stay with us. We’re pleased to know that you found the room and shower satisfactory. However, we regret to hear that you felt the pricing did not fully reflect the value offered. As an airport hotel, our rates take into account the convenience of location and the flexibility we provide for short stays. That said, we continuously review our pricing to remain competitive while ensuring a comfortable experience for our guests. We truly appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again under better value conditions. Warm regards, Birsen Kan Hotel Manager

Dear Alan, Thank you for sharing your feedback following your recent stay with us. We’re pleased to know that you found the room and shower satisfactory. However, we regret to hear that you felt the pricing did not fully reflect the value… Show more

Dear Julie, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our hotel clean, comfortable, and that our team made a positive impression during your stay. Your kind words about our staff are truly appreciated and will be shared with the team. We also value your comment regarding the odour in the room, and we sincerely apologize for any inconvenience this may have caused. Please be assured that we are looking into this immediately to ensure it is addressed and resolved. We hope to have the opportunity to welcome you back in the future for an even more pleasant experience. Warm regards, Birsen Kan Hotel Manager

Dear Julie, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our hotel clean, comfortable, and that our team made a positive impression during your stay. Your kind words about our staff … Show more

Dear Rebecca , Thank you for your valuable feedback. We’re glad to know you found our hotel useful during your layover. We sincerely apologize for the inconvenience caused due to the maintenance work during your stay. Your comments are well noted, and we will take extra care to schedule such work at more suitable times to ensure a restful experience for our guests. We look forward to welcoming you again for a more comfortable stay. Regards , Birsen Kan Hotel Manager

Dear Rebecca , Thank you for your valuable feedback. We’re glad to know you found our hotel useful during your layover. We sincerely apologize for the inconvenience caused due to the maintenance work during your stay. Your comments are wel… Show more

Dear Sir , Thank you for sharing your kind feedback. We’re delighted to know you had a comfortable and convenient stay with us, and that everything met your expectations during your transit. We look forward to welcoming you again on your future layovers. Regards , Birsen Kan Hotel Manager

Dear Sir , Thank you for sharing your kind feedback. We’re delighted to know you had a comfortable and convenient stay with us, and that everything met your expectations during your transit. We look forward to welcoming you again on your f… Show more