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Reviews of Atlantis, The Palm 5 stars

Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates

#30 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 11009 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Perfect can’t wait to go back
    • Leisure trip
    • Family with young children
    • Ocean King Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing

    Wonderful

    Stayed in July 2025

  • Reviewed: 28 August 2025

    10
    Exceptional staff looking after your every need, beautifully appointed rooms and excellent food what a wonderful experie
    • Leisure trip
    • Couple
    • Ocean King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Everything- Mind blowing experience

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Amazing experience from the first moment you entered the premises
    • Leisure trip
    • Couple
    • Ocean King Room
    • Stayed 5 nights
    • Submitted via mobile

    Amazing facility’s . Highly recommend. Staff were amazing. Food was great.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Palm Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Shampoo and body wash was finished while I'm taking shower it was disappointing

    I had a great time it's my 7th time to have my vacation there

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Amazing!! Would recommend to all friends and family, we can’t wait until the next time we can stay!
    • Leisure trip
    • Couple
    • Ocean King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    The breakfast was amazing, lots of options and the coffee was great. All of the staff were so attentive and friendly. Great facilities throughout the resort.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Enjoyable family trip
    • Leisure trip
    • Family with young children
    • Ocean King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Absolutely stunning

    Stayed in July 2025

  • Reviewed: 27 August 2025

    10
    Great experience! We all enjoyed! Loved every minute of our stay!
    • Leisure trip
    • Couple
    • Ocean Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful place, everything was great!

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Palm King Room UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean and tidy. Staff is extremely friendly and professional. Pools and restaurants were really enjoyable and tidy

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palm Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Clean, great for kids and our room cleaner did an amazing job with extra bits for the kids like towel animals!

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palm King Room
    • Stayed 2 nights
    • Submitted via mobile

    Fabulous hotel, everything is perfect

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Ocean Queen Room
    • Stayed 11 nights
    • Submitted via mobile

    🌴 Atlantis The Palm Staying at Atlantis The Palm feels like stepping into a dream. From the moment you arrive, the sheer beauty of the property takes your breath away—the views of the Palm, the shimmering waters, and the iconic design make it unforgettable. The resort isn’t just a hotel; it’s an experience. Families love the Aquaventure Waterpark and Lost Chambers Aquarium, while couples and friends find endless ways to relax, dine, and explore. Every corner has a story, every restaurant brings a new taste, and the staff go above and beyond to make you feel at home. It’s a place where luxury meets fun, where both kids and adults create memories that last forever. Atlantis The Palm is not just a stay—it’s a celebration of life.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    A Magical Experience for Families
    • Leisure trip
    • Family with young children
    • Ocean King Room
    • Stayed 2 nights

    The buffet at Saffron was fine, but we were probably expecting something more distinctive. Still, it’s a good restaurant with plenty of food choices.

    The room was exceptional. The view of the aquarium from the cafeteria and from the hotel itself is unique and feels magical. We also really appreciated the backstage tour of the aquarium. Aquaventure was fantastic (despite the hot weather), and the breakfast was superb, both in terms of food and service. The style and kindness throughout the hotel were remarkable.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    A truely magnificent hotel to stay in, fantastic service and staff, we can’t wait to stay again!
    • Leisure trip
    • Family with young children
    • Ocean Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was quite expensive

    Absolutely beautiful hotel to stay in, extremely clean and spacious, all the staff were extremely friendly, helpful and accommodating to our requests. The breakfast was one of the best we’ve been to, we can’t wait to stay again!!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palm King Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything about Atlantis

    Everything

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Stunning, definitely coming back.
    • Leisure trip
    • Family with young children
    • Ocean Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom needs anti-slip floor mats. Specifically the bathtub and the shower area.

    Everything

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    An amazing stay at Atlantis with excellent service, incredible dining, and a fantastic water park
    • Leisure trip
    • Family with young children
    • Ocean Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The only small downsides were that at check-in, it would have been helpful to receive more information about the hotel amenities, such as the location of the gym and the swimming pool hours. Additionally, our room only had a Juliet balcony instead of a full balcony, which was a little disappointing.

    Our stay at Atlantis was truly wonderful! The overall experience was excellent, and the service throughout the hotel was outstanding. The breakfast buffet was absolutely amazing – there was such a wide variety to choose from, and everything was fresh and delicious. We also had dinner at Saffron, which was a real highlight – the food and atmosphere were both fantastic. The water park was an incredible bonus and added so much fun to our trip. Overall, though, the experience was fantastic, and we would definitely recommend Atlantis to anyone looking for a memorable stay in Dubai!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    I highly recommend this for best Dubai stay!
    • Leisure trip
    • Family with young children
    • Imperial Club Queen Ocean Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Facilities were superb! Had an amazing experience

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything and the staff are amazing so polite and really looked after us

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Atlantis, the Palm, exceeded our expectations in so many ways. It was our first time here, and perfect for our honeymoon
    • Leisure trip
    • Couple
    • Ocean King Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing that we didn’t like about the property. Depending on the time of the year (peak/low season etc) we understand that the price can be multiples of the rate we paid which can potentially deter the cash/value conscious prospective guests.

    Review of Atlantis The Palm (Stay: 20th–25th August, Room 22419) We had the most unforgettable stay at Atlantis The Palm from the 20th to the 25th of August, and everything about our experience was exceptional. From the moment we checked in, the service was flawless. The staff were consistently amazing, warm, professional, and always willing to help with a smile. Housekeeper also did a fantastic job in our room (22419), keeping everything spotless and refreshed daily - sometimes twice per day, which made our stay feel even more comfortable and cared for. I didn’t get the name unfortunately but please thank him/her for us. Breakfast was a highlight every morning, with a wide variety of delicious options and top-quality dishes. Across the resort, the food was outstanding. The Imperial Club Lounge was another favorite, offering comfort, great service, and a touch of luxury that made our stay extra special. Afternoon tea (which was also included as part or the Imperial Club upgrade) was another great benefit with a great selection of snacks, sandwiches, fruits, cakes, and scones. The happy hour (5-7pm) was another highlight with unlimited cocktails and other drinks which could be consumed in the comfort of the Imperial Club lounge or on the private beach. Aquaventure, the world’s biggest waterpark, was simply incredible – an absolute must-do when staying at the resort. The rides, slides, and atmosphere made it one of the most memorable parts of our trip. Overall, everything stood out: the food, the service, the comfort, the luxury touches, and the experiences. Atlantis The Palm is truly world-class, and we can’t wait to return.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palm Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in was past 3pm

    Everything

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Great classic in Dubai
    • Leisure trip
    • Solo traveller
    • Palm King Room UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted via mobile

    The restaurants offered a wide variety of options, and every meal felt like part of the adventure. The only challenge was that they were often very packed, which meant queuing could be a problem at peak times. Still, the staff did their best to accommodate everyone with courtesy and efficiency, and once seated, the dining experience itself was excellent.

    I stayed at Atlantis The Palm and it was such a fun and memorable experience. From the moment I arrived, the atmosphere felt vibrant and full of life. The hotel itself is iconic, and walking through its grand spaces already gave me a sense of excitement. My room was spacious, comfortable, and had an incredible view that reminded me I was somewhere truly special. There was always something to do, and I loved how the hotel combines luxury with entertainment. I spent time exploring the waterpark and marine experiences, and they were an absolute highlight of the stay: fun, engaging, and perfect for creating lasting memories. At the same time, there were plenty of places to relax and just enjoy the surroundings. The restaurants offered a wide variety of options, and every meal felt like part of the adventure. Whether it was fine dining or something more casual, the food and service never disappointed. Overall, my stay at Atlantis The Palm was simply enjoyable. It’s a place where you can have fun, relax, and feel taken care of at the same time. I truly enjoyed my time there and would be happy to return

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    We visit Atlantis every year with my family it has became our holiday destination in Dubai. Last year we came to Atlanti
    • Leisure trip
    • Family with young children
    • Palm Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like the fact that i have to leave Atlantis and go back home)))

    Aqua Park Cleanness Hospitality Location Entertainment Swimming pools Beach

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palm King Room
    • Stayed 3 nights

    An absolutely wonderful hotel in every aspect — from the excellent location and outstanding services to the exceptional cleanliness and the highly professional staff. Both check-in and check-out processes were smooth and well-organized.

    Stayed in July 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    N/a

    Great stay. The monorail to nakheel mall is very handy

    Stayed in August 2025

Showing 1 – 25

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