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  5. Reviews of Anantara The Palm Dubai Resort

Reviews of Anantara The Palm Dubai Resort 5 stars

The Palm Jumeirah, Crescent Road (East), Palm Jumeirah, 71607 Dubai, United Arab Emirates

#221 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 1813 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room Residence
    • Stayed 5 nights
    • Submitted via mobile

    I like everything and many thanks to ms.veena in the Reception for her great work andd being friendly and helpful

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Good value for money we enjoyed our stay though it was peak summer so we couldn't enjoy the beach
    • Leisure trip
    • Couple
    • Deluxe Lagoon View
    • Stayed 1 night

    The car parking was in some other building, and i think there was some construction going on nearby, the car when received was too dirty with dots of cement.

    The room size was quite impressive it was really good, it was a Lagoon View room with a deck and the bathroom was size of another extra room. The breakfast spread was great with so much variety to enjoy and we really loved it.

    Stayed in July 2025

  • Reviewed: 26 August 2025

    10
    Absolutely wonderful!
    • Leisure trip
    • Couple
    • Premier Lagoon Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cleanliness and hospitality

    Stayed in July 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Family with young children
    • Premier Lagoon View Room
    • Stayed 2 nights
    • Submitted via mobile

    The towels were available only at the pool and tennis court , not in the lagoon area .

    The staff was welcoming , the lagoon was a nice experience and not crowded , the breakfast was nice with variety of food , room was clean.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    comfortable place
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 2 nights

    the best

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Me and my mom got a lagoon access room, absolutely beautiful. So comfortable. We had an amazing time . Thank you
    • Leisure trip
    • Family with young children
    • Premier Lagoon Access
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    I live in Dubai

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room Residence
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property with amazing Thai style feels like you’re in another country

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent with lots of varieties.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One Bedroom Over Water Villa
    • Stayed 1 night
    • Submitted via mobile

    I had an excellent stay at this hotel. The rooms were clean, comfortable, and well-maintained, with all the amenities I needed for a relaxing visit. The location was convenient, and the overall atmosphere was warm and welcoming. A special mention goes to Geoffrey, who went above and beyond to make my experience exceptional. His professionalism, attentiveness, and genuine hospitality stood out from the moment I arrived. Geoffrey was always ready to assist with a smile, making me feel valued and well taken care of throughout my stay.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premier Lagoon Access
    • Stayed 2 nights
    • Submitted via mobile

    Very hard to get a hold of room service Slow service in check in and check out

    The lagoon The bed was comfy

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Lagoon Access
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Great pool access 23hrs if by deluxe pool access room.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    9.5
    • Leisure trip
    • Family with young children
    • One Bedroom Beach Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    The water kettle was not clean , this was the only bad thing in this hotel and everything else was perfect

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Lagoon Access
    • Stayed 3 nights
    • Submitted via mobile

    The rooms with access to the lagoons were great

    Amazing property with great lagoon villas

    Stayed in July 2025

  • Reviewed: 22 August 2025

    7.0
    Peaceful, calm, refreshing, new change.
    • Leisure trip
    • Family with young children
    • Premier Lagoon View Room
    • Stayed 2 nights
    • Submitted via mobile

    -The “lagoon pool access” room has smell that was disturbing for us. We didn’t reported so Im not sure what they could have done for us to improve it. -The check out timing is 11 it would be great if it was 12 at least. -The check-in timing is 4 pm. The process took around 30 minutes. It would be great if things were faster at the check in.

    - The calm atmosphere and the views. - The facilities, the restaurants, the staff, the beach. - The check-in staff were so friendly she helped me upgrading the room to accommodate all my family in one lagoon. -The lagoon access pool is accessible 24/7 which was great options for ladies and children who would swim at night.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Lagoon View Room
    • Stayed 2 nights
    • Submitted via mobile

    From the moment we arrived at Anantara, the wonderful staff could not do enough for us. Every staff member we encountered was warm, friendly and helpful. The resort itself was amazing. Brilliant for families, with 3 lagoons to choose from and plenty of activities if you wanted them. Our room was outstanding. The bed was very comfortable, heaps of room, huge bathroom and lovely balcony with a beautiful lagoon view. We ate at Bushman's the first night and thoroughly enjoyed the hospitality and the food was sensational. We dined at Mekong the second night and again the food exceeded our expectations. We would absolutely go back to Anantara.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon Access
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Deluxe lagoon pool

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    In general we enjoyed our stay too much.
    • Leisure trip
    • Couple
    • Deluxe Lagoon Access
    • Stayed 2 nights

    The room lighting is not good enough.

    We booked a Lagoon Access Room. This room was excellent. The most remarkable thing is the direct access from the balcony to the lagoon. Breakfasts were excellent with a variety of food selections. The resort also has a nice garden.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Lagoon View Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were a bit slow with requests and the food was a bit stale

    It was beautiful the view was amazing

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 1 night
    • Submitted via mobile

    I requested for 1:00 PM will be my check in time but response, however we reached at 1:30 PM but I got my room after 3 PM and check out time is 12 noon

    I really like the place and it’s amenities.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One Bedroom Over Water Villa
    • Stayed 1 night
    • Submitted via mobile

    The first villa on water (closest to the hotel) is actually a villa on sand in this weather! If you really want to stay in a villa on water then make sure you get a villa furthest from the main hotel

    Excellent facilities and courteous staff!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Special thanks for Sanju and Geoffrey for the amazing customer service which they provided, and thanks for every single
    • Leisure trip
    • Family with young children
    • One Bedroom Over Water Villa
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Lagoon Access
    • Stayed 1 night
    • Submitted via mobile

    From the start, the check in process was quick and easy and ms Elmira was one of the best people to work with, she's so helpful and was able to fulfill all our requests. Special thanks to her and all the staff. From receptionist to the pool cleaner to the life guard to the gulf cart driver to the room cleaner. Everyone was so helpful.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect except bed comforts

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Room service was slow, asked to pay for towels at the pool, price.

    Room size, activities for the kids.

    Stayed in August 2025

Showing 1 – 25

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