Reviews of Al Smou Hotel Apartments - MAHA HOSPITALITY GROUP
Near Lulu center,Abu Baqer St, Al Nakheel, 9999* Ajman , United Arab Emirates
Loading
Guests also reviewed these properties:
Niagara Falls, United States
Saint-Nexans, France
Franklin, United States
Cortina dʼAmpezzo, Italy
Rathdrum, Ireland
Trogir, Croatia
Gramado, Brazil
Jędrzejów, Poland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewPricing
Parking
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe location was convenient and check-in was smooth at first. The room itself was okay for a budget stay.
I booked 2 nights at Al Smouh Hotel in Ajman through Booking.com but was only allowed 1 night. The hotel changed my booking dates without consent and later claimed I had signed for it, which is untrue. When I questioned them, they blamed Booking.com as a “third-party” and had no clear answer. This is unacceptable, I’ve traveled to 13 countries with Booking.com and see this problem often. Hotels play with guests always but no one cares
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLow price only
Bed or washrom
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel is beautiful, the service is great, the hotel entrance smells beautiful, the reception is great, the rooms are clean
Nothing
Dear Sir, Warm greetings from Al Smou Hotel Apartments Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you had enjoyed your stay at Al Smou Hotel Apartments. Your kind words mean a lot to us and to our team, who strive each day to ensure our guests have a comfortable and memorable experience. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. Kind regards, SHAFAQUT ALI Front Office In-Charge AL Smou Hotel Apartments
Dear Sir, Warm greetings from Al Smou Hotel Apartments Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you had enjoyed your stay at Al Smou Hotel Apartments. Your kind words mean a lot t… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewHotel experience was excellent , room was outclass and extremely great hygiene software, and staff was great,supportive and helpful.
Dear Sir, Warm greetings from Al Smou Hotel Apartments Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you had enjoyed your stay at Al Smou Hotel Apartments. Your kind words mean a lot to us and to our team, who strive each day to ensure our guests have a comfortable and memorable experience. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. Kind regards, SHAFAQUT ALI Front Office In-Charge Al Smou Hotel Apartments
Dear Sir, Warm greetings from Al Smou Hotel Apartments Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you had enjoyed your stay at Al Smou Hotel Apartments. Your kind words mean a lot t… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe complimentary upgrade for my booking
I had to sit in lobby for 1 hour to get my room ready and when I went up , there were some cockroaches in the kitchen
Dear Sir, Warm greetings from Al Smou Hotel Apartments. Thank you for sharing your feedback regarding your recent stay. We truly value your comments as they help us improve our services. We sincerely apologize for the inconvenience you experienced upon arrival. Our standard check-in time is 02:00 PM, and early check-in is subject to availability, which is why we regret that you had to wait in the lobby for an hour before your room was ready. We also apologize for the cleanliness issue you encountered in the kitchen area. Please be assured that this matter has been addressed with our housekeeping team to ensure such incidents do not occur in the future. We appreciate your understanding and the opportunity to serve you, and we hope to welcome you back again for a much-improved experience. Kind Regards, SHAFAQUT ALI Front Office In-Charge Al Smou Hotel Apartments
Dear Sir, Warm greetings from Al Smou Hotel Apartments. Thank you for sharing your feedback regarding your recent stay. We truly value your comments as they help us improve our services. We sincerely apologize for the inconvenience you e… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewOnly the receptionist and the driver.
I found a piece of broken glass on the floor, towels are worn out badly, all TV channels were not working properly, overall it was a waste of money, not worth it.
Dear Sir, Warm greetings from Al Smou Hotel Apartments, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, and we understand how important a comfortable and enjoyable experience is when traveling. We have taken note of your comments regarding Tv and cleanliness of the room, and we will ensure that our housekeeping team is informed to prevent such occurrences in the future. We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you again soon and provide a much better experience. Regards, SHAFAQUT ALI Front Office In-charge Al Smou hotel Apartments
Dear Sir, Warm greetings from Al Smou Hotel Apartments, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, and we understand how important a comfortable and enjoya… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNothing
Every weekend i went with my frinds to deffirent hotel but they dont ask for deposite and your stuff took our ID because i dot have to give them 100 deposite
Dear Valued Guest, Warm greetings from Al Smou Hotel Apartments. Thank you for sharing your feedback with us. We’re glad to know that you enjoyed your stay. However, we also understand your concern regarding the security deposit and ID collection during check-in. Kindly note that as part of our standard hotel policy, a refundable security deposit is collected from all guests upon check-in to cover any incidental charges during the stay. In cases where the deposit cannot be provided, an official ID may be temporarily retained as a form of assurance, which is returned at checkout. We truly appreciate your understanding, and we assure you that all procedures are in place to ensure a smooth and secure experience for our guests. We hope to have the pleasure of welcoming you and your friends again soon. Kind Regards, SHAFAQUT ALI Front Office In-Charge Al Smou Hotel Apartments
Dear Valued Guest, Warm greetings from Al Smou Hotel Apartments. Thank you for sharing your feedback with us. We’re glad to know that you enjoyed your stay. However, we also understand your concern regarding the security deposit and ID co… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewMost of things and ppl are nice
Bellows are not healthy I got pain on my neck
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFast service
Nothing to dislike
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank you for sparing your esteemed time for us. It gives us immense pleasure to comprehend that you have enjoyed your stay at our hotel. we are so glad to know that the facilities and services extended towards you during your stay had met your expectation. It is such a review that enhances the poise of our entire team members who have played a tremendous role to make your entire stay a memorable one. We will be extremely delighted to have you back with us. Wish you and your family a splendid and affluent year ahead Thanks and Regards Team Maha Hospitality
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank yo… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewCozy and comfortable with family 🤩
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank you for sparing your esteemed time for us. It gives us immense pleasure to comprehend that you have enjoyed your stay at our hotel. we are so glad to know that the facilities and services extended towards you during your stay had met your expectation. It is such a review that enhances the poise of our entire team members who have played a tremendous role to make your entire stay a memorable one. We will be extremely delighted to have you back with us. Wish you and your family a splendid and affluent year ahead Thanks and Regards Team Maha Hospitality
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank yo… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewA very clean hotel with an excellent location. There are many restaurants, a supermarket, and all services around. A 10-minute walk takes you to Ajman Beach and it's also a 7-minute walk to Lulu Center and Nesto Hypermarket. The rooms are very comfortable and the cleaning service is excellent. The staff and workers are very friendly, especially the reception staff, Mr. Ashwin and Mr. Shehbaz and the hotel manager, Mr.Shanid They all provide assistance and services with great spirit and sincerity. I recommend choosing this hotel. The price is reasonable and the services are excellent , I will come back again.
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank you for sparing your esteemed time for us. It gives us immense pleasure to comprehend that you have enjoyed your stay at our hotel. we are so glad to know that the facilities and services extended towards you during your stay had met your expectation. It is such a review that enhances the poise of our entire team members who have played a tremendous role to make your entire stay a memorable one. We will be extremely delighted to have you back with us. Wish you and your family a splendid and affluent year ahead Thanks and Regards Team Maha Hospitality
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank yo… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewneed foot mat outside bathroom
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank you for sparing your esteemed time for us. It gives us immense pleasure to comprehend that you have enjoyed your stay at our hotel. we are so glad to know that the facilities and services extended towards you during your stay had met your expectation. It is such a review that enhances the poise of our entire team members who have played a tremendous role to make your entire stay a memorable one. We will be extremely delighted to have you back with us. Wish you and your family a splendid and affluent year ahead Thanks and Regards Team Maha Hospitality
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank yo… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewAll the staff without exception are very helpful and kind. Bed is comfy and there is a washing machine, a microwave and fridge in the room.
Location is not prime and parking availability could use some improvement
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank you for sparing your esteemed time for us. It gives us immense pleasure to comprehend that you have enjoyed your stay at our hotel. we are so glad to know that the facilities and services extended towards you during your stay had met your expectation. It is such a review that enhances the poise of our entire team members who have played a tremendous role to make your entire stay a memorable one. We will be extremely delighted to have you back with us. Wish you and your family a splendid and affluent year ahead Thanks and Regards Team Maha Hospitality
Dear Ever Valued Guest, Greetings from Al Smou Hotel Apartments – Maha Hospitality!!! “Stay Happily and Feel the Difference” We yield this opportunity to express our earnest gratitude for sharing your precious feedback and also we thank yo… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified review