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  5. Reviews of Swissôtel Living Al Ghurair Dubai - Deira - Apartments

Reviews of Swissôtel Living Al Ghurair Dubai - Deira - Apartments 5 stars

Omar Bin Al Khattab Street,next to Al Ghurair Centre, Near Fish Roundabout, Deira, , Dubai, United Arab Emirates

#901 of 3,490 Holiday rentals in Dubai

Guests' Choice

Review score

Based on 1727 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Near everything like metro station Al Ghurair mall supermarket and many things

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    It was a beautiful stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 13 nights

    Have more fun activities for kids.

    I enjoyed every bit of my stay.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Good property let down by poor service quality starting from the duty manager to the reception and others.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The air conditioning did not work well always, the drinking water was always short, breakfast quality and service is average and finally on the last day (16th Aug) the duty manager was very very poor in his behavior insisting that I check out at 12.30 although I informed the reception previous day and just a few minutes before that I will leave at 1 pm. This also despite their check in time is 4pm.. yes you heard it right.

    Location, great building, good space, cleaning team especially Mohamad Jahirul was very professional and helpful.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The floor carpets

    The ambience

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    May be in room breake fast till a little late timmings or a small breake fast menu deliverd to the apartment on an certain time every morning.

    I took an apartment it was good,clean and tidy all my time there it was quite good the only issue is the break fast timming does suite me so I normally opt out.About the location it suits me perfectly.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Decent but they seem to be on austerity measures!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premium Apartment with Burj Khalifa and Creek View
    • Stayed 5 nights

    Lobby seating needs more space, water and tea bags refilling was scarce and needed a lot of calls, had to get the iron replaced thrice, TVs conked off and needed tech calls, MCBs tripped due which one iron replacement wasn't called for, corridor on apartment floor 14 was smelling and wasn't fixed despite several complaints, balcony is cleaned only upon request.

    Location, free valet and parking, view of creek and landmark, access to mall, ATM in the lobby, restaurant and shopping options, upgraded TVs with many HD channels and YouTube, QR code for service requests, ample crockery, cutlery and kitchen facilities with stove, toaster, microwave, fridge, kettle, decent washer/dryer, and valet & concierge, housekeeping was pretty responsive immediately after check-in, check-out was a breeze.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Family with young children
    • One-Bedroom Premium Apartment with Burj Khalifa and Creek View
    • Stayed 3 nights
    • Submitted via mobile

    لاشيئ

    عادي جدا

    Stayed in June 2025

  • Reviewed: 17 July 2025

    7.0
    Could be better
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Bed mattress , cushions, corridor smell , breakfast buffet

    Lifts ( speedy) , parking ,

    Stayed in July 2025

  • Reviewed: 25 June 2025

    9.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    2 lifts The smell on the 10th floor

    Location near the airport near the Naif souk The staff The valet parking Cleanliness

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything else

    Location

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Cozy, spacious, comfortable. Lovely stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    I felt like there were spots on the coffee table, so the cleanliness could have been a bit better. They didn't provide soap or sponge to wash dishes when I called reception.

    I love the hotel apartments. It is spacious and cozy. One of my favorite places to stay in Dubai.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Our stay at Swissotel
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The room was nice, bed comfortable. All staffs very helpful. Hotel is in good location. We really enjoyed our stay and will definitely come back. Close to the airport and other facilities near as well like the AL Ghurair mall.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    House keeping, dirty toilet of the master bathroom Smelling corridors Part of the reception team are not responsive nor helping when I tried to discuss extention of my stay, except Mr. Mehran and Mr. Sabber

    Location

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    It was a great vacation at swissotel living at Al Ghurair.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights

    The hotel apartment has good size rooms and beds and very comfortable. Location is great having shopping mall, supermarkets, metro, varieties of restaurants all in a very nearby locations.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t clean my son was injured in a peace of broken glass once we entered I asked to meet the manager but he didn’t show up Instead the man in the reception, who completed my paper and was very nice and polite, did his best But I blame the manager who didn’t show up, I wasn’t waiting for an upgrade or anything like this just send an apology note or flowers just show that you care

    It had a big rooms and it was very comfortable

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    Amaizing place but for next time i will book the hotel rooms .
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The apartments smells bad all the day .

    The stuff was so friendly and helpful . The location was very good in the middle of all the places i planned to go to.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    All in all Good but one staff in reception was impolite his name was diab

    All in all Good

    Stayed in March 2025

  • Reviewed: 7 June 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Bed too soft . Lounge sofa cushions very hard

    Breakfast was cheap and good

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Apartment was well equipped,Location was good, Ghurair Mall, enjoyed the swimming poll and the Suana

    Stayed in May 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Beds so short

    Stayed in May 2025

  • Reviewed: 30 May 2025

    9.0
    overall a good experience in staying at this hotel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    the elevator access was not very convenient. Need to walk a long distance inside the hotel to access the elevator

    excellent location with respect to the ease of transport and the availability of shopping and restauants. The rooms were large and clean. The kicthesn and sitting area is good and well maintained apartment. The braekfast was excellent

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    We’ll surely be back!!!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The location first as it is close to my relatives… the hotel staffs are so nice. They attend to your needs and assists you at all times. The rooms, they have a 2 room flat which is very advisable for families travelling and a very spacious receiving and dining area. The spa, had the best massage of my life (Oh I’ve had a lot☺️)

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Good hotel
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    At the time of checking out, they took 20 minutes to take our luggage down to the entrance!! I'm a regular customer for this hotel, I didn't get any upgrade!!

    Good hotel, some furniture needs to be changed. The hotel offers filter water for drinks in bottels , I didn't like the water taste! So I have to buy water from supermarket 😞

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Hotel location is good but staff is very bad
    • Leisure trip
    • Family with young children
    • One-Bedroom Premium Apartment with Burj Khalifa and Creek View
    • Stayed 4 nights
    • Submitted via mobile

    Service and staff is very bad

    Location and room

    Stayed in May 2025

Showing 1 – 25

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