Reviews of Hotel Xalet Montana 3 stars
Carretera General, s/n, AD 100 Soldeu, Andorra
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Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewNo guarantee on parking place.
Dear Mr. Tomasz! Thank you for sharing with us your opinion. We are happy to know that you appreciated the hotel. It is correct the hotel has an outdoor car park, provided free of charge, with limited capacity and subject to availability at the time of your arrival. Parking spaces CANNOT be reserved. We look forward to welcoming you back soon. Best regards, Hotel Xalet Montana
Dear Mr. Tomasz! Thank you for sharing with us your opinion. We are happy to know that you appreciated the hotel. It is correct the hotel has an outdoor car park, provided free of charge, with limited capacity and subject to availability at… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewClean, great location and very friendly and helpful staff. Breakfast buffet was great, plenty to choose from.
The little spa area in the hotel was not worth the €12/person. The pool was very small and the hut tub was not very hot.
Dear Sylwia! Thank you very much for your comments. We are delighted to know that you enjoyed the breakfast and that you liked the services and the location. We are sorry if the spa didnt seem big enough, We hope to welcome you again soon. Best regards, Hotel Xalet Montana
Dear Sylwia! Thank you very much for your comments. We are delighted to know that you enjoyed the breakfast and that you liked the services and the location. We are sorry if the spa didnt seem big enough, We hope to welcome you again soon. … Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in January 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified reviewPerfect stay in this awesome hotel, second time and the standard has even improved, planning to visit next year.
Dear guest! We greatly appreciate your positive comments about our services and feel very fortunate that your stay has lived up to your expectations. We look forward to welcoming you back again soon. Kind regards, Xalet Montana
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThis was our second time at Xalet Montana, and we love it. Breakfast is lush, rooms are comfy, and the staff is very nice.
Our room last time was better. This one didn't have a wardrobe so we struggle to put our stuff away. The shower was good but it would flood the bathroom each time we used it. The breakfast room is small, so if you arrive a little late, it may mean you need to stand and wait for a table to become available.
Dear Maria José! I would like to extend my thanks for sharing your experience at the Hotel Xalet Montana through Booking.com. We are delighted to know that you enjoyed the facilities and services that the hotel offers. We value your feedback very much and we take note of our points to improve for your next stay. Warm greetings from the entire team of Xalet Montana
Dear Maria José! I would like to extend my thanks for sharing your experience at the Hotel Xalet Montana through Booking.com. We are delighted to know that you enjoyed the facilities and services that the hotel offers. We value your feedbac… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGood location as it is a 3 min walk to the gondola and the hotel provides ski lockers at the gondola which was convenient.
Basic amenities such as glasses/mugs, coffee machine/kettle or hotel robes in the room were not provided. Rooms were crammed, stuffy and hot. We had to open the windows but because we could hear traffic outside, we weren’t able to sleep well throughout our stay. We had to wait for a table during breakfast mainly due to the inefficient set up of tables - they were set up for groups of 4 so a full table would be taken even if it was just for 2 people.
Dear Carrie! Thank you for taking the time to complete our survey and for your comments! As a Hotel of 3 * we provide all the basic amenities according to its category and the full list of which you could easily find on the web of booking.com. We are sorry for the inconvinoences of the outside noisy that could happen sometimes and for the waiting time at the brekafast at some point. Kind regards, Hotel Xalet Montana
Dear Carrie! Thank you for taking the time to complete our survey and for your comments! As a Hotel of 3 * we provide all the basic amenities according to its category and the full list of which you could easily find on the web of booking.c… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewRight next to the slopes so great location. Very cosy and warm. They had a small pool jacuzzi and sauna for 12 euros which was nice after skiing all day.the lobby had nice sofas though it was hard to find a waiter to get a drink they always disappeared. Lovely breakfast
Having to get up and look for a waiter for a drink every time we wanted another. No shower curtain or door in the shower so water was EVERYWHERE
Dear Jenny! Thank you very much for your comments. We're delighted to know that you liked the location and spa of the hotel. We take a note of your commnets for the future improvments of the hotel We hope to welcome you again soon. Best regards. Hotel Xalet Montana
Dear Jenny! Thank you very much for your comments. We're delighted to know that you liked the location and spa of the hotel. We take a note of your commnets for the future improvments of the hotel We hope to welcome you again soon. Best… Show more
Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewExcellent staff, always willing to help. Good breakfast, cozy resting areas, small hotel.
The rooms are just by the main road, so you hear all the cars passing through, even with the isolation windows, you're too close to the road. Also, there was a problem with the heating, the room was too hot, we mentioned this to the staff, which took it in the most friendly way, they tried to fix it but it couldn't be fixed. We had to open the windows to lower the room temperature, but because of the noise (imagine it with the windows opened), we had to close the windows, and the heat came immediately. We couldn't get really good rest. Important: the staff was very polite, friendly and always ready to help.
Dear Jorge! Thank you very much for sharing your opinion about your stay with other travelers. We greatly appreciate all of your comments about the hotel and the service provided by our staff. We take is to the deep consideration for the future improvments. We hope to welcome you back soon. Best regards. Xalet Montana
Dear Jorge! Thank you very much for sharing your opinion about your stay with other travelers. We greatly appreciate all of your comments about the hotel and the service provided by our staff. We take is to the deep consideration for the… Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewGreat location, clean comfortable room, very friendly staff. Breakfast selection very good
Breakfast room too small, tables very close together. Water in room not provided every day. No kettle. Spa too small for stated max occupancy and too exposed
Dear Martin! Thank you for your stay with us. We are happy to know that you enjoyed the room, location and breakfast. We will take note of your comment for the future improvments We hope to see you again soon. Sincerely, Xalet Montana Hotel Team
Dear Martin! Thank you for your stay with us. We are happy to know that you enjoyed the room, location and breakfast. We will take note of your comment for the future improvments We hope to see you again soon. Sincerely, Xalet Montana Hotel… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewModern rooms, very clean and welcoming staff
No facilities for a lunch
Dear Irina! We are pleased to know that you enjoyed your stay with us. It is great to read such positive comments. We will be delighted to welcome you back very soon. Kind regards. Xalet Montana
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewWe had an absolutely wonderful stay at Xalet Montana. The staff were incredibly friendly, and our room was spotless, well equipped, and offered a stunning view of the slopes and village. Breakfast was superb, providing a great variety to energise us for a day on the slopes. We dined at both the main restaurant and the sister restaurant, and the food was simply delicious. The spa was a real highlight, perfect for unwinding and recovering after a full day of skiing.
The spa facilities were lovely, but the additional cost made it difficult to use as often as we would have liked. It would be great if access were included in the overall price or offered at a more affordable rate. Additionally, having complimentary refreshments such as fresh water, fruit-infused water, or herbal teas in the spa area would be a fantastic touch. Hydration is key to relaxation, and this small addition would enhance the overall experience 😊
Dear Kimberley! Thank you very much for your comments and your rating. We are delighted to know that you liked the room, the breakfast , as well as the location and the treatment of the staff. Regarding the spa we take a note about the rate and refreshments for the consideration. Looking forward to welcome you soon again in Hotel Xalet Montana!
Dear Kimberley! Thank you very much for your comments and your rating. We are delighted to know that you liked the room, the breakfast , as well as the location and the treatment of the staff. Regarding the spa we take a note about the rat… Show more
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewFantastic location, wonderful view of mountain side. Car park included.
Small room, no desk, no chair, no kettle or coffee machine.
Dear Mr. Philip! We appreciate that you have taken some of your time to comment to us. We greatly value your opinion. We take note of our points to improve. Receive a cordial greeting from the entire team of Hotel Xalet Montana
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewLovely interior, comfortable rooms, enjoyed sauna and swimming pool, friendly staff.
Location is good but you do hear the road. Sauna facilities very nice but would be great if they provide water and towels in the spa.
Dear Susan! Thank you so much for staying with us and for taking the time to rate us. We take in consideration your coments regarding the spa for the future improvments. Looking forward to welcome you back in Hotel Xalet Montana
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewFabulous breakfast. Gorgeous views. Amazing shower. Comfy beds. Nice restaurant.
Spa costs €12 per person per day, which in my opinion, is a little excessive.
Dear Maria José! We are glad to know that you enjoy the hotel and that you liked the restaurant. We hope to welcome you again very soon. Kind regards Hotel Xalet Montana
Reviewed: 6 April 2024 · Stayed in March 2024
Verified reviewBeautiful rooms, spotlessly clean, comfy bed, good breakfast, lovely lounge area, close to the ski lift.
Nothing really, we didn’t use the spa, but all looked good but it is small.
Dear Shaun! Thank you for choosing us! Words like yours encourage us to continue creating unforgettable experiences like the ones you have shared, which will be useful for future guests. We look forward to welcoming you back very soon.
Reviewed: 5 April 2024 · Stayed in March 2024
Verified reviewBeautiful and clean Comfortable beds Great location Amazing views Great breakfast
The spa was not included
Reviewed: 14 March 2024 · Stayed in March 2024
Verified reviewThe room, the breakfast and the location which is close to the ski slopes
The jacuzzi is very small and wasn't warm enough. The pool was too cold as well. Doesn't worth the 12 euro per person.