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Reviews of Hotel Roc Del Castell 2 stars

Avda. Sant Joan De Caselles, 63, AD100 Canillo, Andorra

#53 of 83 hotels in Canillo

Guests' Choice

Review score

Based on 63 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 12 April 2025

    8.0
    Very pleasant stay
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 6 nights

    The mattress was a bit hard. Having a kettle in the room would be nice, but not a big deal. Breakfast could be improved, for example, by adding some hot meals. Overall, for the price I paid those were minor issues.

    The location is simply ideal - the ski lift is a few minutes away on foot. The bust stop, the supermarket, restaurants are also nearby. Personnel were very friendly and accomodating. The room was spacious enough. Overall, great value for money.

    Stayed in February 2025

  • Reviewed: 9 March 2025

    9.0
    Overall positive experience
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights

    Very helpful staff . good location . nearby gondola. the room was cleaned everyday

    breakfast was good but it doesn't change during the week

    Stayed in March 2025

  • Reviewed: 25 February 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Todo muy bien

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Perfect location with ski lockers and good breakfast
    • Leisure trip
    • Family with young children
    • Triple Room with Bath
    • Stayed 4 nights
    • Submitted via mobile

    Matresses really hard. We struggle to have a good sleep. No view from room.

    Perfect location next to the gondola. Room is spacious although beds really hard. Breakfast is okay. We enjoyed the fresh oranges. Lovely staff. We enjoyed the ski lockers which are included in price. The staff is lovely. Bus stop to andorra or tarter just opposite to hotel. Close to nice restaurants and supermarkets. Close to splash pool which is 9 euros for kids. Canillo town is charming in comparison to the overcrowdwd soldeu and el tarter

    Stayed in February 2025

  • Reviewed: 16 February 2025

    9.0
    Budget friendly, clean and functional option right across from gondola
    • Leisure trip
    • Group
    • Triple Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    No complaints- excellent stay!!

    Excellent location, friendly and helpful staff, delicious breakfast, great cost

    Stayed in February 2025

  • Reviewed: 28 January 2025

    7.0
    Good, clean, helpful staff
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was good , but the surrounding facilities of Bars and Restaurants was lacking

    Stayed in January 2025

  • Reviewed: 26 January 2025

    7.0
    Very kind staff and affordable price !
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Beds were little bit to hard and not that much comfy. Rooms didn't have shutters so light walk a little bit in the morning.

    breakfast was very good !

    Stayed in January 2025

  • Reviewed: 29 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Outdated, noise from the main road, limited options for breakfast

    Location , staff, clean

    Stayed in December 2024

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a little sad but might have been because I didn't know how to access everything.

    The staff were very helpful and let me keep my bike inside.

    Stayed in October 2024

  • Reviewed: 27 September 2024

    7.0
    Great value for the excellent location right in town near bars and restaurants, super helpful and friendly staff, good i
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Superficial complaint and it didn’t affect my stay but the decor is quite dated and could use some ‘freshening up’ to make the rooms cozier and more welcoming. But really not a big deal and I’d definitely go back for the value.

    It’s in a fantastic location with a view, right in town with many restaurants and bars nearby and the buses up to the sites. Staff were incredibly helpful and even confirmed my booked shuttle bus to France (which stopped immediately outside the hotel) - unasked. Breakfast was included and was pretty decent.

    Stayed in September 2024

  • Reviewed: 9 July 2024

    7.0
    Great Hotel for Short Breaks
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No Iron or Fridge. Hotel needs a bit of decorating.

    Location, Staff, Breakfast was good Canillo town is lovely.

    Stayed in July 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    Perfect for ski trip as the location is just 100 Mts from the Canillo ski lift. Great people particularly the staff serving breakfast.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was great and the staff were friendly

    Stayed in February 2024

  • Reviewed: 1 October 2023

    9.0
    Legalize Marijuana! :-)
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I still need a lot things to learn...

    Hapiness is, at the very first, inside the brain. Outside, there is the world... Some days are dry, some days are leaky Some days come clean, other days are sneaky Some days take less, but most days take more Some slip through your fingers and onto the floor Some days you're quick, but most days you're speedy Some days you use more force than is necessary Some days just drop in on us Some days are better than others Some days it all adds up And what you got is not enough Some days are better than others Some days are slippy, other days sloppy Some days you can't stand the sight of a puppy Your skin is white but you think you're a brother Some days are better than others Some days you wake up with her complaining Some sunny days you wish it was raining Some days are sulky, some days have a grin And some days have bouncers and won't let you in Some days you hear a voice Taking you to another place Some days are better than others Some days are honest, some days are not Some days you're thankful for what you've got Some days you wake up in the army And some days it's the enemy Some days are work, most days you're lazy Some days you feel like a bit of a baby Lookin' for Jesus and His mother Some days are better than others Some days you feel ahead You're making sense of what she said Some days are better than others Some days you hear a voice Taking you to another place Some days are better than others

    Stayed in September 2023

  • Reviewed: 7 March 2023

    7.0
    nice friendly staff and spacious clean rooms made for a very satisfactory stay.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 8 nights

    There was little opportunity for protein at breakfast. An egg boiling kit does not require staff attention except to refill from time to time. Cheese slices and salami/cold ham is barely adequate. lack of variety in breads/croissants

    Room was clean and well kept with all the usual facilities except provision to boil water for tea/coffee in room. Breakfast was good but quite limited

    Stayed in March 2023

  • Reviewed: 8 February 2023

    7.0
    Overall value for the money. I stayed only for 4 nights that was ok. for longer stay I would choose different hotel. Tea
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The ones who enjoy stiff beds will feel happy. the hotel don’t offer iron + board ! breakfast could be improved - sandwiches, croissants, fruits, yoghurt and serials. coffee was something to “remember” !

    Team Is amazing. very welcominga nd smiling, helpful.

    Stayed in February 2023

  • Reviewed: 31 October 2022

    7.0
    Pont llarc
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tot be.

    Tot en general be.

    Stayed in October 2022

  • Reviewed: 11 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was pretty basic, but then again - the price was awesome. British neighbors at the night were loud, but that wasn't the fault of the hotel.

    Great view, friendly and helpful stuff, spacious.

    Stayed in September 2022

  • Reviewed: 26 July 2025

    6.0
    room was incredibly dated and smelt musty. the bathroom was clean enough but the room was very old and smelly.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    room was incredibly dated and smelt musty. the bathroom was clean enough but the room was very old and smelly.

    good location, staff lovely

    Stayed in July 2025

  • Reviewed: 8 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice people

    Stayed in June 2025

  • Reviewed: 22 March 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything! For a 2-star hotel it had absolutely everything you need for a pleasant stay for a ski trip. Locker for ski equipment was super close to the entrance, free breakfast was great (coffee, decaf, croissant, toasts), staff is friendly and helpful, and finally the location was god-like (5min from the ski lift, supermarket, and many restaurants). Absolutely recommend.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    great value for money for skiing in Canillo
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast was basic

    superb location for skiing, clean, fast wifi, helpful staff and cozy rooms

    Stayed in February 2025

  • Reviewed: 28 February 2025

    10
    Loved our stay, would book hotel again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Although plenty of local restaurants/ cafes that serve drinks it would be nice to be able to get/ make a coffee in the hotel. The decor is dated but that didn’t spoil our stay in the slightest.

    Friendly, helpful staff. Big comfy room with bath and plenty of very hot water. Our room was cleaned and beds made to a high standard each day. Hotel was very warm. Lovely cotton sheets on beds. Breakfast was just what we needed before a busy day skiing. Storage lockers at hotel for skis etc

    Stayed in February 2025

  • Reviewed: 3 January 2025

    5.0
    It was good as far as basics go but it was below par for what a hotel should offer
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Considering that the area had minimal places to grab a take away and the hotel was only bed and breakfast, there was no appliances such as a kettle or anything so that we could go to the shop for noodles or to make our own meals.

    Good location to ski lift

    Stayed in January 2025

Showing 1 – 25

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