there are stairs inside the apartment from the entrance to the main level - for older or frail person it is hard to navigate and apartment is not accessible for a person with mobile disability.

very good location for summer trip

Stayed in August 2025

Having to travel 10km past accommodation to collect keys Leak from bath

Space

Stayed in July 2025

Thin walls, you can sometimes hear the neighbors. I didn't understand how to use the appliances in the laundry room.

The two-story apartment was good. There was a bath/ shower on each floor. TV in the living room and bedroom. Beds comfortable, pillows the right size. Internet good. Parking available. Deposit returned quickly.

Stayed in June 2025

We don't receive coffee capsule as it was mentioned in checkin email, we have everything to cook but there isn't any plate nor bowl to serve. Are we supposed to have our food directely from the cooking pan?

There are parking areas on the street in front of the hotel. The place is easy to find. Quiet neibourhood. Wifi is fast

Stayed in July 2025

The apartments were exactly what we required for our stay. The check-in process at the apartments was very straight forward. The staff were very helpful and friendly. Only about a 10 minute walk to the gondola. The main downside was the noise from traffic during the night as the main road was very close in proximity to the bedroom at the front of the building.

Stayed in February 2025

The apartment was great. The location is also very good, close to the skii center. The only small thing to improve is the communication about the check-in procedure: the latest possible check-in time is still really early, so if you arrive to Andorra at noon, you need to get the keys in a different city (Andorra la Vella). This would be OK if it was well communicated at the moment of booking. But nobody told us this, so we had to call the owner in order to understand how they could give us the keys to the apartment.

Stayed in March 2025

Nowhere to store skis or boots. No facilites, bar or anything.

Modern apartment duplex lots of room 2 bathrooms.

Stayed in February 2025

Someone was available when we arrived, made check in easy. Apartments 5-10mins walk to gondola

Stayed in March 2025

Check in times

All went well

Stayed in March 2025

Downstairs bathroom was very cramped

Nice sized apartment with everything we needed for our trip. Very well priced and only 5 mins walk from the ski lifts

Stayed in March 2025

It was not that clean in the apartment. The instructions on booking was to pickup the key in another town, howerever there was a front desk available until 5.

Overall everything was ok, it's expensive for what it offers but that's the whole Andorra

Stayed in March 2025

The communication was slow and very last minute about keys and it was necessary to remind about late arrival several times. However when instructions arrived, they were very clear and professional and it was easy to enter the property. In the booking com site it was still outdated information which said that outside of checkin time the keys are received from Andorra La Vella, which is about 50 min drive from the location.

Stayed in March 2025

Walls were thin and could hear other guests through the walls and in the hallways but not too badly i guess. To be honest for the price we'll worth it. Everywhere we have stayed in Soldeu for the last 5 years has had same issue think it's just how the buildings are built there.

Really good duplex with 2 bathrooms etc and just really good.

Stayed in February 2025

The kitchen lacked some facilities that we were expecting (oven, dishwasher). Some of the pots and pans had seen better days but plenty other crockery and cutlery. Downstairs shower/bathroom rather small and cramped. However, plenty hot water which was great! Some noise from the road during the nights.

The location of the apartment is close to Soldeu centre, its shops and restaurants and ski lifts. The apartment was very clean and beds comfortable.

Stayed in February 2025

There’s a fair bit of road noise, but it’s really central so can’t complain too much.

Great location, incredible value for money.

Stayed in January 2025

Very clean and spacious. Had everything we needed for our stay.

Stayed in January 2025

Located on a busy main road, downstairs bathroom is tricky to access. Bath had been painted and was peeling. Not that close to the gondolas with small children.

Apartment was clean, warm and well equipped.

Stayed in December 2024

No hot water when we arrived, and the accommodation is on 2 levels so anyone staying with small children need to be aware that a stair gate is required to avoid danger. The bath has been painted and so the surface is uneven and peeling off in some places. No oven or dishwasher.

Good location, easy access and well equipped. Plenty of cupboard space.

Stayed in December 2024

Picking up Keys from a hotel 20 KMS away is a poor option and should be lock box on site as in mountain valley traffic can be over an hour. Be Aware for info is after booking until you map the key point from the residence point.

Great stay for street front with parking under, clean and tidy, lift and entry is good, BE AWARE the key collection was 20 KM away in another town which coming from the north was 40 km round trip to get the key from another Hotel in Andorra La Vella - from the south would be on the way if you have a car or a drama if your arrive into Soldeu 20 kms away.

Stayed in October 2024

If outside the timeframe for check in communication was a little awkward

Fab accommodation once we got into the complex

Stayed in September 2024

It was a little warm in August at night to sleep without A/C. We had to open the windows, but it was on a busy street so there were street lights and noisy passersby. A few fans would remedy this issue.

The space was nice and comfortable with gorgeous views.

Stayed in August 2024

There are so some echoes caused by neighbor guests

The apartment is very well equipped and clean. Full of nice restaurants around

Stayed in July 2024

The chéck in. We cound get the keys in andorra la vella, despite i sent all the id cards and paid everithing 2 days earlier. They cound not bring the keys the the apartmant's kay safe.

Nice clean aparment, just few minutes falk form val d'incles

Stayed in June 2024

We were not informed, when told to pick up the keys to the apartment, that it was 18 kilometres away. Hotel receptionist stated it was in the email. It definitely was not. Downstairs bathroom very small, you have to be careful that you don’t fall into the shower as you open the door Sleepy little town, no bars open after 7pm. We managed to find a lovely steak house, the only place open Small supermarket 10 minutes walk away

Nice apartment, plenty of kitchen stuff including a kettle. Comfy beds, shower ok. Toiletries included, nice towels.

Stayed in May 2024