Reviews of Apartamentos Prat de les Molleres 3 stars

It was clean

We came late around midnight and spend half an hour talking with administrator because she told that we couldn’t check in come back in the morning. And at the end she told that she didn’t receive passport and card (but I did send her) and that was the reason. Long story short - we did managed to solve issues but don’t book it if you are on a road. They will not respond to you, even if you paid already. It’s your problem A part of that bathroom see hard times and apartment was duplex. I didn’t like stairs

very good location for summer trip

there are stairs inside the apartment from the entrance to the main level - for older or frail person it is hard to navigate and apartment is not accessible for a person with mobile disability.

Tidy and clean.

Excellent Duplex Apartment had all the facilities you need

Space

Having to travel 10km past accommodation to collect keys Leak from bath

The two-story apartment was good. There was a bath/ shower on each floor. TV in the living room and bedroom. Beds comfortable, pillows the right size. Internet good. Parking available. Deposit returned quickly.

Thin walls, you can sometimes hear the neighbors. I didn't understand how to use the appliances in the laundry room.

There are parking areas on the street in front of the hotel. The place is easy to find. Quiet neibourhood. Wifi is fast

We don't receive coffee capsule as it was mentioned in checkin email, we have everything to cook but there isn't any plate nor bowl to serve. Are we supposed to have our food directely from the cooking pan?

There was no one at the reception desk, and we were asked to send our credit card number by email to someone remotely in order to pay the service fees and the deposit. I found this process insecure and not acceptable. Additionally, the refund of the deposit took one week, which is quite slow compared to other establishments that usually refund within 24 to 48 hours.

Clean and cosy apartment. Well equipped with utensils and crockery. Good quality beds, bedding and towels. Free ground floor parking and a short walk to the cable car.

The apartments were exactly what we required for our stay. The check-in process at the apartments was very straight forward. The staff were very helpful and friendly. Only about a 10 minute walk to the gondola. The main downside was the noise from traffic during the night as the main road was very close in proximity to the bedroom at the front of the building.

The apartment was great. The location is also very good, close to the skii center. The only small thing to improve is the communication about the check-in procedure: the latest possible check-in time is still really early, so if you arrive to Andorra at noon, you need to get the keys in a different city (Andorra la Vella). This would be OK if it was well communicated at the moment of booking. But nobody told us this, so we had to call the owner in order to understand how they could give us the keys to the apartment.

Modern apartment duplex lots of room 2 bathrooms.

Nowhere to store skis or boots. No facilites, bar or anything.

Someone was available when we arrived, made check in easy. Apartments 5-10mins walk to gondola

All went well

Check in times

Nice sized apartment with everything we needed for our trip. Very well priced and only 5 mins walk from the ski lifts

Downstairs bathroom was very cramped

Overall everything was ok, it's expensive for what it offers but that's the whole Andorra

It was not that clean in the apartment. The instructions on booking was to pickup the key in another town, howerever there was a front desk available until 5.

The communication was slow and very last minute about keys and it was necessary to remind about late arrival several times. However when instructions arrived, they were very clear and professional and it was easy to enter the property. In the booking com site it was still outdated information which said that outside of checkin time the keys are received from Andorra La Vella, which is about 50 min drive from the location.