Carretera d'Arinsal, s/n, AD400 La Massana, Andorra
#9 of 21 hotels in La Massana
Guests' ChoiceBased on 105 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.7
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 21 June 2025
Sandra
SpainParking can be quite expensive in the summer, but you can easily find parking outside.
It's a really lovely place in a quiet surrounding. The food in the restaurant is fantastic, and all the staff are really friendly.
Stayed in June 2025
Reviewed: 23 February 2025
Jacobs
United KingdomModern and well maintained
Stayed in February 2025
Reviewed: 16 October 2024
John
United StatesGood location. Friendly staff. Average breakfast.
Stayed in October 2024
Reviewed: 12 August 2024
David
BelgiumToo much noise from the road in front of the hotel.
Excellent restaurant in terms of price/quality.
Stayed in August 2024
Reviewed: 19 February 2024
Leslie
United KingdomThe room was supposed to have bath robes but none provided. The seating in the bar is not comfortable They charge 15 euros per night parking but found you can park on the road for nothing
Hotel was good , although i thought the room was a little tired. Shower is great Good location , about a 15 min walk to Arinsal.
Stayed in February 2024
Reviewed: 26 January 2024
Nikita
SpainBreakfast was repetitive and a little boring. Being a 4 star there was no bell boy service which was weird. The restaurant was not very good and over priced. Definitely need a car to get to the slopes
We got a junior suit so it was nice. The property was quiet
Stayed in January 2024
Reviewed: 24 September 2023
Bevc
United KingdomEverything clean and reception very helpful. Great place and near to restaurants
Stayed in September 2023
Reviewed: 25 August 2023
Guest
UkraineThe staff was incredibly friendly, and the room was comfortable. The beautiful mountain and river views were a treat. Just a 5-minute drive to the lift, with plenty of hiking trails around. It would have been perfect if the hotel restaurant opened a bit earlier.
Stayed in August 2023
Reviewed: 24 August 2023
Eric
GermanyStill thinking -))
# ICE-COLD AC in my room, WOW! # Amazing reception staff!! # very good mattress in my room. ( at least I loved it) # usable and good ( Superior ) room size for 1 Person with a nice garden view. And one more thing: Car parking = € 15,-- / 24 H. If you think this is expensive, try the ample free spaces near the hotel. Unless you have an SUV with small rims, you'd better avoid them....
Stayed in August 2023
Reviewed: 23 July 2023
Daniel
BelgiumNoise from road
Electric car charger was working and very nice breakfast
Stayed in July 2023
Reviewed: 10 June 2023
Larry
NetherlandsCheck in was a little slow.
Breakfast was wonderful. The hot eggs option was really appreciated. Great start to the day. The restaurant staff were really helpful and friendly.
Stayed in June 2023
Reviewed: 18 March 2023
Miguel
PortugalBreakfast is basic. For a 4 stars is not what you expect for. Its more a 2/3 stars hotel menu.
Top location. Free park a 20 meters hotel. Clean. Excellent Wi-Fi. Normal breakfast. Quiet! Confortable! Excellent staff. Top tv screen. Full recommended hotel Value for money. Parking if need you can put inside hotel for a few. But no need. Supermarket a 2 minutes distance by car. Minibar on the room. You can make your tea and coffee in the room.
Stayed in March 2023
Reviewed: 2 March 2023
James
QatarStayed in the same hotel last year. Thought the breakfast was better then. Having to pay for the car park as well was annoying
Staff excellent Breakfast good Location good
Stayed in February 2023
Reviewed: 12 February 2023
Dmitri
LithuaniaA sharp, rude woman in a restaurant. Wifi barely worked in my room.
Clean, comfortable
Stayed in February 2023
Reviewed: 4 February 2023
Yuri
Irelandbreakfast was ok but could have some improvements once is not the cheapest one. buffet on the hot food would be great.
Super friendly and helpful staff(Graciane from reception), amazing views from the room with balcony.
Stayed in January 2023
Reviewed: 5 January 2023
Ivan
United StatesBedroom felt very narrow with just the essentials - a business look and feel. Extra charge for parking within the hotel.
Convenient location, clean and attentive service.
Stayed in January 2023
Reviewed: 14 December 2022
Victoria
Spainguest from above, poor soundproofing
Location, views
Stayed in December 2022
Reviewed: 14 November 2022
Roscoe
United StatesNothing
The breakfast was very good. The staff was friendly and provided excellent advise on things to do and see. The room (junior suite) was spacious with a nice bathroom.
Stayed in November 2022
Reviewed: 3 November 2022
Vadym
Ukrainepaid parking near the site, its essential I would leave my car there, so it can be free
New rooms, good location near river, late check in
Stayed in October 2022
Reviewed: 4 October 2022
Peter
United KingdomWe booked a premium room with a view. The room wasn’t very premium - it was small - and there wasn’t a view.
Nice location, nice modern design.
Stayed in August 2022
Reviewed: 18 September 2022
Peter
FrancePaying for parking at 15€ per night was irritating.
Modern sophisticated decor, really big bed, very peaceful location and excellent restaurant especially for breakfast which was enhanced by Lucas who offered us scrambled eggs and bacon every day.
Stayed in August 2022
Reviewed: 4 September 2022
Shona
United KingdomThe restaurant staff were exceptionally attentive, friendly, polite and helpful
Stayed in September 2022
Reviewed: 29 August 2022
Evgenii
GermanyBed was uncomfortable: too big and hard pillows (no options), two sheets instead of duvet cover were always messy. Camouflage netting on the windows instead of tulle is undoubtedly unusual yet rather wrong idea. Some small things: upon check-in fridge and kettle were unplugged from hard to reach outlets behind the table; TV remote controls (both in two rooms) didn't work with TVs; no toilet brush.
Very helpful and friendly personnel. Quiet location even though the hotel is situated by road. Spacious parking. Room (including bathroom) was clean, public areas too.
Stayed in August 2022
Reviewed: 12 August 2025
Andy
United KingdomNothing
Smart, functional and efficient
Stayed in August 2025
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