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Reviews of Hotel Màgic La Massana by Nexta 4 stars

Avenida El Traves, s/n, AD400 La Massana, Andorra

#11 of 21 hotels in La Massana

Guests' Choice

Review score

Based on 73 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Breakfast was excellent

    Stayed in August 2025

  • Reviewed: 3 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    El hotel en general

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Lovely stay in Andorra!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of air conditioning. On a busy road.

    Friendly staff. Central ocation. Secure parking.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    7.0
    Nice hotel with excellent location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Air conditioning made alot of noices, so we had to turn it of at night, and then it got too warm. We could hear elevator from our room at night. Training room set up was very tight: little space and very warm since it is situated under the roof. All in all room was nice, but maybe too noisy for some people.

    Nice location for hotel. OK temperature in the room. Very helpfull stuff at the reception. Sauna and swimming pool was nice to chill in after a long and warm day. Good selection of food at breakfast. We did not hear much noises from outside.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room (1 Adult)
    • Stayed 3 nights

    nothing

    The room was exellent.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    10
    Thoroughly recommended
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Not applicable. Everything was fantastic!

    Staff were extremely friendly and helpful. There was a vast choice of breakfast options, all of which was tasty and well prepared. The aqua area was very clean and it was great to be able to book a slot.

    Stayed in June 2025

  • Reviewed: 14 May 2025

    8.0
    Andorra early May
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is not convenient. in Early may not a lot of things to do in the city.

    Good rooms, Good bar. Clean and nice hotel.

    Stayed in May 2025

  • Reviewed: 27 February 2025

    10
    Great hotel great location and La Massana is a great resort for families.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    There was sometimes to much choice for food. As it runs a buffet it can be a bit overwhelming

    Room was great good size for young family very clean and in a good location for ski lift. Would advice getting lockers at the top of the lift.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    9.0
    Comfortable, clean, central, good food and friendly staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Half board, spa, ski lockers, onsite bar, good did rooms, help with booked ski passes

    Stayed in February 2025

  • Reviewed: 6 February 2025

    8.0
    Overall delighted with our stay. Brilliant cocktail making skills from well trained bar staff!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room beside the lift resulted in a lot of noise in our bedroom in the evening/ night

    Breakfast was excellent. Efficient staff and always tables available

    Stayed in February 2025

  • Reviewed: 22 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect Nice hotel, Good Service and Welcoming Staff

    Stayed in December 2024

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    ótimo

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    A good hotel in a great location and very friendly staff
    • Leisure trip
    • Family with young children
    • Double Room (1 Adult)
    • Stayed 3 nights

    The room was a little on the small side but we weren't in it too much. There were quite a few dark hairs on the floor in the apartment so I think it had a pretty quick clean. The conditioner wasn't topped up the whole time we were there and things like bottled water were only provided for free on the first day.

    Fabulous location. 5 minutes walk to the ski lift and 15 minutes later your'e up on the slopes. The hotel staff were very friendly. There is a great bar which serves snacks. The restaurant doesn't open til 7.30pm which is quite common for the area but we would prefer to eat earlier. Great selection of food at breakfast.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    9.0
    Overall, exceptional service, a great option for a skiing trip, with some room for improvement.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel offers an excellent overall experience. However, there are a few areas for improvement. First, while it’s very close to the lifts, it’s not truly ski in/ski out as advertised, which was disappointing since that was my top priority. If direct ski access is essential for you, this might not be the ideal choice. Additionally, the hotel could use some updates to make the experience truly outstanding. It’s well-maintained, but a little modernization would enhance the overall ambiance. The parking is convenient but comes with challenges. It’s quite narrow, making it less suitable for larger vehicles—often the choice for ski trips. If you’re traveling with a big car, parking here might be tricky. Plus, it's a little pricey

    I commend the outstanding hospitality and professionalism demonstrated by the staff during my stay. The reception team deserves special recognition as well. Anti, Agus, and Paula were incredibly accommodating, efficient, and always ready to assist with a smile. Their dedication to guest satisfaction did not go unnoticed. The bar team, especially Otto and Agustín, went above and beyond to provide fast, friendly, and professional service, making each visit a pleasure. Their attention to detail and welcoming attitude truly enhanced the experience. The buffet, both in the morning and evening, offered excellent quality and value for money, with a variety of fresh options to cater to all tastes. Finally, the rooms and the overall cleanliness of the property were truly impressive. Every corner of the hotel reflected meticulous attention to detail, ensuring a comfortable and hygienic stay. Bravo to the entire team!

    Stayed in January 2025

  • Reviewed: 10 September 2024

    10
    I’ll go back !
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The cleaners are amazing and do a great job ! And the reception staff are so lovely ! The bar man is a great guy ! great location for the biking !

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Great location and good value
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    Rooms could have a coffee machine or at least a kettle

    Right next to the lift, ability to take the bike into the rooms

    Stayed in July 2024

  • Reviewed: 29 June 2024

    9.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The spiral down to the underground parking was very tight. I would not recommend trying to enter if you have a somewhat larger car. We had a medium sized car and I had to back up and go forward more than a couple of times.

    The reception was very pleasant and helpful. I was able to get a drink somewhat late at the restaurant bar. The breakfast was good; I believe it was included. Room was modern with quality materials and fixtures.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    10
    We went back to the same hotel on our return which was unplanned because of how lovely Andorra was . We went back to the
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All brilliant

    Just brilliant . Great welcome, fantastic staff

    Stayed in May 2024

  • Reviewed: 9 March 2024

    8.0
    Great hotel, great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The price for parking was very high. We have a van that didn't fit in the hotel parking, at 21 euro a day. The street parking was 21 euro a day also. If you could get a space.

    Really like this hotel. Like the rooms, friendly staff, great location. Like the irish bar.

    Stayed in March 2024

  • Reviewed: 9 February 2024

    9.0
    Great location, great gluten free food options, a warm and comfortable stay.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights

    The twin room had 2 single beds but they were touching, so it wasn't really ideal if you weren't in a relationship with the person you were staying with. It was almost like sharing a bed!

    The range of gluten free breakfast options was incredible, very impressed. The bar downstairs had a great atmosphere and the pool table was a bonus. All of the staff were very helpful.

    Stayed in January 2024

  • Reviewed: 16 October 2023

    8.0
    Great location 👌
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No free parking around the hotel. You have to pay for the one from the hotel and It's quite uncomfortable, I was scared to drive my car in it.

    The location is amazing ! Window view to the mountains, clean room, and comfortable bed. Breakfast was good !

    Stayed in October 2023

  • Reviewed: 18 September 2023

    9.0
    Great location & great all round hotel
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights

    My room was next to the cleaning cupboard so the door would bang from quite early on in the morning which is pretty noisy. I think the breakfast is pretty expensive at €11 when you can pop to a coffee shop next door for €3-4

    Location is great. Room size & facilities are really good. Nice comfortable bed & good bathroom. The lap pool, sauna & steam room are a nice little bonus.

    Stayed in September 2023

  • Reviewed: 16 August 2023

    10
    I absolutely enjoyed my stay!
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 6 nights

    I had a room with a view over the roofs and mountains. Very cosy and comfortable bed. Great breakfast and dinner. Staff was friendly. I absolutely enjoyed my stay!

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    great stay in Andorra ! AAA+++
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    beautiful room, awesome restaurant and very friendly and helpful staff

    Stayed in July 2023

Showing 1 – 25

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