Reviews of Hotel Himàlaia Soldeu by Nexta 4 stars
Carretera Canillo-Soldeu, s/n, AD100 Soldeu, Andorra
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPerfect location
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewExcellent location, very nice buffet breakfast & friendly staff & a very nice gesture of 2 Lindt chocolates in our room. A nice complimentary drink voucher on arrival & bottled water to take on our journey at checkout.
Dear Anne, We appreciate your kind review. We are delighted that your experience at our mountain retreat met your expectations. The central position of our establishment enhances the convenience for our guests, while our culinary team takes pride in preparing a diverse morning feast. Your kind words about our dedicated personnel warm our hearts, and we are pleased that you appreciated the thoughtful touches in your accommodation, from the welcome refreshment to the farewell gesture. We look forward to welcoming you back on a future occasion. Best regards, Guest Service
Dear Anne, We appreciate your kind review. We are delighted that your experience at our mountain retreat met your expectations. The central position of our establishment enhances the convenience for our guests, while our culinary team ta… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewLocal central.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewLovely room and breakfast
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Dear Guest, We truly appreciate you taking the time to share your experience with us. We are pleased that your experience at our mountain retreat was satisfactory. The quality of our accommodations and services appears to have contributed to your comfort during your visit. We would be honored to welcome you back for another memorable stay. Best regards, Guest Service
Dear Guest, We truly appreciate you taking the time to share your experience with us. We are pleased that your experience at our mountain retreat was satisfactory. The quality of our accommodations and services appears to have contributed … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGreat location, room bigger than I thought and had a view out the back which I wasn’t expecting. Staff very friendly and helpful.
Dear Guest, We appreciate you taking the time to share your experience. We are delighted by your positive assessment. Our prime setting and attentive personnel work together to ensure a pleasant experience, while the well-appointed accommodations serve as a perfect base for exploring the surrounding natural beauty. We look forward to welcoming you back for another memorable stay. Best regards, Guest Service
Dear Guest, We appreciate you taking the time to share your experience. We are delighted by your positive assessment. Our prime setting and attentive personnel work together to ensure a pleasant experience, while the well-appointed accomm… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewStaff exceptionally helpful and friendly. Food very good.
Dear Helen, We sincerely appreciate your detailed feedback about your stay with us. Your kind words about our team members bring us great joy. Their dedication to providing exceptional service is a cornerstone of our hospitality philosophy. The culinary excellence delivered by our kitchen team reflects our commitment to creating memorable dining experiences. We take pride in maintaining pristine accommodations and offering outstanding value to our guests. Our prime position near the Soldeu cable car makes us an ideal base for exploring the magnificent Grandvalira region. We would be delighted to welcome you back for another memorable stay in the Pyrenees. Best regards, Guest Service
Dear Helen, We sincerely appreciate your detailed feedback about your stay with us. Your kind words about our team members bring us great joy. Their dedication to providing exceptional service is a cornerstone of our hospitality philosophy… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewWe were on a motorcycle trip, so just passing through, good secure parking. Hotel staff were welcoming, it was very comfortable, lovely rooms and food and drink were great. All for a good price.
Dear Stefan, We sincerely appreciate your detailed feedback about your stay at Hotel Himalaia Soldeu. We are delighted to learn that your experience with us was exceptional. The secure motorcycle parking facilities ensured peace of mind during your journey through our region. Our dedicated team takes pride in providing a welcoming atmosphere, and we are pleased that the comfort of our accommodations met your expectations. The culinary offerings from our dining venues and the overall value of your stay contributed to making your visit memorable. We would be honored to welcome you back during your future travels. Best regards, Guest Service
Dear Stefan, We sincerely appreciate your detailed feedback about your stay at Hotel Himalaia Soldeu. We are delighted to learn that your experience with us was exceptional. The secure motorcycle parking facilities ensured peace of mind d… Show more
Reviewed: 2 June 2025 · Stayed in March 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe room
Dear Guest, We sincerely appreciate you taking the time to share your feedback about your stay at Hotel Himalaia Soldeu. We are delighted to read your perfect ratings across all aspects of your experience with us, from the immaculate accommodations to the exceptional value and outstanding comfort provided. We hope you had the chance to experience our complimentary mountain guide service during your stay, allowing you to discover the breathtaking natural surroundings of our location. We would be honored to welcome you back for another memorable stay in the heart of Grandvalira. Best regards, Guest Service
Dear Guest, We sincerely appreciate you taking the time to share your feedback about your stay at Hotel Himalaia Soldeu. We are delighted to read your perfect ratings across all aspects of your experience with us, from the immaculate accom… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe bedroom and bathroom were large, modern, very clean and comfortable. There were welcome chocolates and the reception staff pointed us to low cost public parking for our large SUV nearby. We each received a voucher for a free drink at the bar, although these needed to be house wine, tap beer or water- we couldn't use them for soft drink, tea or coffee.
The room became quite stuffy overnight but we didn't want to open the window because it was raining
Dear Sonya, We truly appreciate you taking the time to share your detailed feedback about your stay with us. We are delighted that your experience at Hotel Himalaia Soldeu was so positive. Your appreciation of our recently renovated accommodations brings us joy, particularly as we take pride in offering spacious quarters furnished with premium mattresses from our December 2024 upgrade. The welcome treats and complimentary beverages reflect our commitment to ensuring each guest feels special from the moment they arrive. However, we sincerely apologize for any discomfort related to the room temperature. Our dedicated staff members are always at hand to provide additional comfort solutions whenever needed. Finally, we are pleased that you found our prime location ideal, with our establishment nestled in the heart of Grandvalira, offering convenient access to both the slopes and local attractions. We would be honored to welcome you back for another memorable stay in the mountains. Best regards, Guest Service
Dear Sonya, We truly appreciate you taking the time to share your detailed feedback about your stay with us. We are delighted that your experience at Hotel Himalaia Soldeu was so positive. Your appreciation of our recently renovated accom… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewBig rooms which were well equipped Responsive staff who dealt with problems effectively Great location
Dear Stephen, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the spacious accommodations, attentive service, and our prime location. It is wonderful to hear that our team was quick to assist with any issues, ensuring your stay was comfortable and pleasant. We pride ourselves on offering well-appointed rooms that serve as a perfect base for exploring the natural beauty and attractions of Andorra. Your appreciation for the overall facilities, comfort, and value we provide is truly encouraging for us. We look forward to seeing you again soon. Best regards, Guest Service
Dear Stephen, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the spacious accommodations, attentive service, and our prime location. It is wonderful to hear that our team was quick to as… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewnoisy bar party till 3 or 4pm for 3 to 4 times in a one-week stay. I left the note when I booked the hotel that I need a quiet room, but I was still arrange on the noisy side, and could not change the room. Not recommended for people want to enjoy a quiet night and good sleep The handle of the bathroom door is broken and hurt my nail.
Dear Guest, Thanks for your review about our hotel. We are pleased that you appreciated our facilities, the comfort of our accommodation, and the friendliness of our staff. Our team strives to provide a welcoming atmosphere and we are glad to hear that these aspects of your stay were positive. We apologize for the disturbances you experienced during your stay. Our hotel is usually known for its tranquil mountain setting, and we regret that this was not your experience. We also understand that the issue with the bathroom door handle was an inconvenience and we are looking into it. As for the noise, we are taking your comments into consideration as we continuously work to improve our guest experience. Regarding the cleanliness and perceived value of your stay, your feedback is invaluable to us, and we are reviewing these areas to ensure our high standards are consistently met. Finally, we are delighted that you found our location to be convenient, with easy access to nature trails and ski lifts. We truly hope the surrounding mountain landscapes added to the enjoyment of your visit. We are hoping to welcome you back in the future. All the best. Guest Service
Dear Guest, Thanks for your review about our hotel. We are pleased that you appreciated our facilities, the comfort of our accommodation, and the friendliness of our staff. Our team strives to provide a welcoming atmosphere and we are gl… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThe location is great and pleasant that there is a parking. I find the lobby outdated and no atmosphere. The breakfast area is like a cantina. The room is fine. Beds are very comfortable. The price is fine but I would make the lobby and bar more inviting. It’s not difficult. The reception staff is a bit inactive except for one manager. It could all be a bit more inviting and service orientated.
Dear Eric, Thank you for taking the time to share your review. We are delighted that you appreciated the convenient location of our hotel, the availability of parking, and our comfortable beds. It is a pleasure to provide our guests with a restful night's sleep on our new mattresses, introduced in December 2024. However, we are sorry to hear that certain aspects of our hotel did not meet your expectations. We understand that the ambiance of the lobby and breakfast area plays a significant role in the overall guest experience, and we take your feedback seriously. Our reception team strives to deliver warm and efficient service, and we regret that we fell short during your stay. Nonetheless, we are pleased to note that you found our rooms satisfactory and felt the price was reasonable. We're also proud to be located in such a prime spot for nature lovers and adventurers, with the majestic mountains and ski slopes of Grandvalira just a stone's throw away. We hope we will have the opportunity to see you again in the future. Best regards, Guest Service
Dear Eric, Thank you for taking the time to share your review. We are delighted that you appreciated the convenient location of our hotel, the availability of parking, and our comfortable beds. It is a pleasure to provide our guests wi… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe room and bathroom looked very old and worn . No hand soap in the bathroom and leaving early in the morning ( 3 am ) no breakfast provided because we asked at 18.30 , not before 18.00 ( we were not aware about this rule ) . The receptionists not very friendly either
Dear Dan, Thank you for taking the time to share your review. We are pleased that you appreciated our facilities, the comfort of our hotel, and found value in your stay. It's rewarding to know that the cleanliness met your expectations. Nonetheless, we apologize for the aspects of your stay that did not meet your satisfaction. Our hotel is a traditional Himalayan mountain hotel, and while we strive to maintain its unique charm, we understand that some areas may appear to have an older decor. We are sorry to hear you encountered issues with the hand soap and early breakfast service; we appreciate this feedback and will review our procedures to enhance our guest experience. Regarding the friendliness of our reception staff, we are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team. Finally, we are delighted that you enjoyed the prime location of our hotel, nestled in nature and close to ski slopes, providing easy access to outdoor adventure. The breathtaking mountain views and the proximity to hiking trails are some of the highlights we are proud to offer our guests. We hope we will have the opportunity to see you again in the future. Best regards, Guest Service
Dear Dan, Thank you for taking the time to share your review. We are pleased that you appreciated our facilities, the comfort of our hotel, and found value in your stay. It's rewarding to know that the cleanliness met your expectations… Show more