8.7

Reviews of Font D'Argent Canillo 4 stars

Avenida Sant Joan de Caselles, s/n, AD 100 Canillo, Andorra

  • Julia

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Very large room with great bathroom and separated toilet. Floor heating.

    The staff set the temperature to 30°C in the room. Until we figured out what the problem was, we opened the windows, which was not energy efficient at all

  • Jana

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Dina

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    The hotel let us check in around 12 which was really great. The room was spacious, clean, and bright. The bathroom had both a bathtub and a shower. There is a small spa inside of the hotel that one can visit for 10e/hour. Also a very pleasant bar. The breakfast was really, really good with fresh fruit and varieties of food offered.

    The massages couldn't be booked but this is a small issue, nothing really bad

    Property response:

    Thank you for your excellent feedback and for choosing us for your stay in Andorra. We are happy to know that you enjoyed your experience with us, which motivates us to continue working hard to always offer the best service to our guests. It will be a pleasure to welcome you again on your next visit to the country, see you soon! Cordially, Front Desk Manager | Font d'Argent Canillo

    Thank you for your excellent feedback and for choosing us for your stay in Andorra. We are happy to know that you enjoyed your experience with us, which motivates us to continue working hard to always offer the best service to our guests. … Show more

    Font D'Argent Canillo
    7 July 2025
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  • Paul

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review

    The staff were brilliant and ever so helpful

    Nothing. It was all really good apart from having to pay for the spa

    Property response:

    We greatly appreciate your comment and look forward to welcoming you next time. Best regards Reception Team

    Font D'Argent Canillo
    12 March 2025
  • Amit

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review
  • Jaramillo

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review
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  • Veronica

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review

    Breakfast and dinner super delicious.

    The spa was too warm and there is only an specific time to go with kids in the afternoon. Maybe this could be flexible since in the morning it is empty (everyone is skiing) and small kids and mons not skiing can use it. But again ,water temperature too high.

    Property response:

    Dear Veronica, thank you for your comments. Our spa is an area for adults, but it opens during two hours per day for kids due that we think also in families and the enjoyment of kids. However, we will take into account your comment regarding to the schedule in order to improve the service. We hope to welcome you again in a near future. Best regards, Team Hotel Font d´Argent Canillo

    Dear Veronica, thank you for your comments. Our spa is an area for adults, but it opens during two hours per day for kids due that we think also in families and the enjoyment of kids. However, we will take into account your comment regardi… Show more

    Font D'Argent Canillo
    16 February 2025
  • Juan

    Reviewed: 15 January 2025 · Stayed in January 2025

    Verified review
  • Raymond

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review

    rooms, friendly staff, location

    interior is ugly, cold, no atmosphere, food very average quality

    Property response:

    Dear Raymond, we are happy you appreciated our staff and part of our service. We will take into account your comments in order to improve our quality. We hope you give us the chance to have you here again in a near future. Best regards, Team Hotel Font d´Argent Canillo

    Dear Raymond, we are happy you appreciated our staff and part of our service. We will take into account your comments in order to improve our quality. We hope you give us the chance to have you here again in a near future. Best regards… Show more

    Font D'Argent Canillo
    11 January 2025
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  • Sean

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    Nice staff

    Rooms like a sauna

    Property response:

    Dear Sean, thanks for your review, our heating has been programmed with the technology taking into account the comfort of our guests and sustainability. We hope you give us the opportunity againt to welcome you. Kind regards, Team Hotel Font d´Argent Canillo

    Dear Sean, thanks for your review, our heating has been programmed with the technology taking into account the comfort of our guests and sustainability. We hope you give us the opportunity againt to welcome you. Kind regards, Team Hotel… Show more

    Font D'Argent Canillo
    11 January 2025
  • (mary)

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    breakfast, wasnt there for dinner

    Room was too warm. Water not supplied after 1st day.

  • Mark

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review

    Hotel was nice and the staff were very nice and friendly, go spa area (separate cost of 10 euros pp), room was good size and very clean, the negative points are the food in the restaurant was very poor, breakfast was terrible, the fried eggs and bacon were cold most days unless you happen to be there whilst being cooked, none of the food trays appeared to be heated so any food placed in the trays would go cold fairly quickly and there was little choice on anything else hot apart from some small over cooked sausages, the quality of the food at dinner was also poor with very little choice, I actually had which appeared to be tinned meatballs and cold chips one night! Not the quality of food one would expect from a 4 star hotel especially during Christmas week. My advice would be to book the hotel and not go half board or bed and breakfast

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  • 7.0 Good
    Mariela

    Reviewed: 16 March 2024 · Stayed in March 2024

    Verified review
  • Eduard

    Reviewed: 10 February 2024 · Stayed in January 2024

    Verified review
  • Julio

    Reviewed: 28 January 2024 · Stayed in January 2024

    Verified review

    The staff is extremely friendly and efficient

    Property response:

    Hello Mr Julio, Thank you very much for your kind comments. We are delighted to learn that you enjoyed your stay with us. We hope to see you again soon. Kind regards, the Director. Daguisa Hotels

    Font D'Argent Canillo
    2 February 2024
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  • Ksenija

    Reviewed: 3 January 2024 · Stayed in January 2024

    Verified review

    Great location close to the ski lift, rooms big with lots of storage space, breakfast and dinner buffet of super quality and choice, attentive and efficient stuff

    Hotel car parking is small and expensive but the receptionist immediately offered an easy solution in 2 minutes walk for 3.10 eur per day.

    Property response:

    Hello Mrs. Ksenija, First and foremost, thank you for sharing your opinion, which is very important to us. We are glad you enjoyed our services and that our team made you feel at home, attending to your needs efficiently. We hope to see you soon again, kind regards, the Director. Daguisa Hotels

    Hello Mrs. Ksenija, First and foremost, thank you for sharing your opinion, which is very important to us. We are glad you enjoyed our services and that our team made you feel at home, attending to your needs efficiently. We hope to see you… Show more

    Font D'Argent Canillo
    7 January 2024
  • Ihor

    Reviewed: 31 December 2023 · Stayed in December 2023

    Verified review
  • 7.0 Good
    Arturs

    Reviewed: 30 December 2023 · Stayed in December 2023

    Verified review
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  • Anna

    Reviewed: 29 December 2023 · Stayed in December 2023

    Verified review

    Central location, nice staff, great food

    Too hot in the room, not enough lightening - couldn’t see what’s in the closet

    Property response:

    Hello Mrs. Anna, First i would like to thank you for giving us your feed back about the stay. We are glad to know that you enjoy the location and our staff, we keep working in order to improve our services. Im sorry that the lightening of the room affected your stay, we take note about this and will continue working to solve this. Kind regards, the Director. Daguisa Hotels

    Hello Mrs. Anna, First i would like to thank you for giving us your feed back about the stay. We are glad to know that you enjoy the location and our staff, we keep working in order to improve our services. Im sorry that the lightening of … Show more

    Font D'Argent Canillo
    30 December 2023
  • Diana

    Reviewed: 28 December 2023 · Stayed in December 2023

    Verified review
  • Igor

    Reviewed: 22 December 2023 · Stayed in December 2023

    Verified review
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  • Ran

    Reviewed: 27 April 2023 · Stayed in February 2023

    Verified review

    Location is great, very close to the lifts, stuff we’re very kind and helpful

    the rooms are very old style, for this price I would expect higher level of rooms

    Property response:

    Good morning Mr. Ran, First of all, thank you very much for taking the time to leave us your comments about your stay, we are delighted to know that you enjoyed the location and the attention of our staff, every day we continue working to improve our services. We take note of your comments about the room, we are sorry that this has affected your stay and we will continue working to improve it. We hope to see you again soon, best regards, the Director. Daguisa Hotels

    Good morning Mr. Ran, First of all, thank you very much for taking the time to leave us your comments about your stay, we are delighted to know that you enjoyed the location and the attention of our staff, every day we continue working to i… Show more

    Font D'Argent Canillo
    19 May 2023
  • Nikolay

    Reviewed: 3 April 2023 · Stayed in April 2023

    Verified review
  • Juan

    Reviewed: 27 March 2023 · Stayed in March 2023

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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