Avenida El Traves, 5, AD400 La Massana, Andorra
#10 of 21 hotels in La Massana
Guests' ChoiceBased on 137 hotel reviews
8.5Cleanliness
8.9
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.5
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 26 August 2025
Joaquim
SpainCert food hotel for a grip to Andorra. Professional personnel, good rooms and service.
Stayed in July 2025
Reviewed: 24 August 2025
Roxana
CanadaThe carpet in the hallway was old looking. Bathroom clean but signs of use.
Friendly staff very good advices on things to do. Good price. Breakfast included.
Stayed in August 2025
Reviewed: 24 August 2025
Dragan
SpainThe room was a bit hot because we had to sleep with the balcony door closed in order not to hear the traffic noise .
Beautifully maintained , with all the facilities you need for a comfortable stay. The staff was very nice and gave us good recommendations about the area .
Stayed in August 2025
Reviewed: 23 August 2025
Nathaniel
United KingdomNothing
Nice nice
Stayed in July 2025
Reviewed: 21 August 2025
Nathan
FranceTraffic noise is quite bad and the room and bed was very small.
Brilliant location, great breakfast, very clean rooms and exceptionally friendly and welcoming staff.
Stayed in July 2025
Reviewed: 5 August 2025
Hendrik
South AfricaThe room got a bit hot in the afternoon without any AC. This was solved by opening the balcony door and turning on the fan.
Very friendly and helpful staff. Good room, clean bathroom and a nice balcony with a great view of La Massana. Great location with underground parking close by. All in all a very enjoyable stay in Andorra. Cannot wait to got back in the winter. Hotel also assists with organizing outside activities.
Stayed in July 2025
Reviewed: 3 August 2025
Alberto
SpainI arrived exhausted after a long day of travel. The receptionist was slow, inefficient and unsympathetic. She was more interested in having small talk with people than seeing to get guests checked in.
I had the slowest check-in I've ever experienced at a hotel. I had to wait more than half an hour. The clerk was extremely slow and disorganized.
Stayed in July 2025
Reviewed: 24 July 2025
Kiran
IrelandThe rooms were a bit small. It would be great if it was a little bigger but nonetheless good. The breakfast selection was a bit small and could be better.
Beautiful little hotel that is right next to the mountains and a cable cars. The staff at the recpetion were great and very helpful with any question. There is parking literally at a 50meter distance in the public car park that cost around €20 for the day. It was convenient, a short drive to the city center and good value for money. We got our two rooms close to each other which was great.
Stayed in June 2025
Reviewed: 24 July 2025
Yaron
IsraelFinding the place was a bit of a challenge due the different names the place has
Good location Helpful staff
Stayed in July 2025
Reviewed: 30 April 2025
Arnulf
GermanyParking not easy but possible 300m away for 6€/night
very decent breakfast buffetstyle, nice room at top floor even if very small, very friendly staff
Stayed in April 2025
Reviewed: 21 April 2025
Martin
United StatesI wish it had a small table and an electric kettle in the room.
The staff were very nice , helpful and accommodating. The price is very good. Close to Sky lift, center of town, restaurants, equipment rental places and transportation. My room (Single person) was sufficiently roomy and for the price I was very satisfied. Super clean and the cleaning staff were very good.
Stayed in April 2025
Reviewed: 18 April 2025
Falk
GermanyVery comfortable bed, awesome staff.
Stayed in April 2025
Reviewed: 14 April 2025
Sadam
SpainGreat experience staying in this hotel. Excellent location. Friendly staff, willing to help you with a smile. Would highly recommend.
Stayed in April 2025
Reviewed: 12 April 2025
Anna
PolandI'm very happy that I chose this hotel. Everything was clean, the room was very warm, the bed confortable, a good choice of tasty products was offered for the breakfast. Perfect location for public transportation, thr cable car nearby. The staff was so friendly. Big thanks especially to Christina who recommended to me amazing hiking trails.
Stayed in April 2025
Reviewed: 27 March 2025
Elle
United KingdomHad a great experience staying at Del Pui. The location is amazing if you’re going to ski, ski lifts and hire shops literally on your door step. Place to store luggage as well as ski equipment. Room was clean, very spacious and had amazing views from the balcony. Nice breakfast with lots of options. All the staff were super friendly and accommodating, can’t thank them enough! They helped when I needed a taxi into Andorra centre which is only a 10 minute drive away. I think the value for money is great and I would happily stay here again.
Stayed in March 2025
Reviewed: 20 March 2025
Ariana
United KingdomHalf board option was not at the hotel, and the buffet at Magic Ski was good quality yet not the most enjoyable experience. Felt like a free for all and was not very civilised. We only used one night of our half board, but to be honest it’s not actually needed as eating out prices are so so reasonable in La Massana!
Perfect location with small yet very comfortable and clean hotel rooms! Balcony was a super welcomed addition and we spent plenty of time on there. The staff were amazing - shout out to Sylvie & Cristina on reception who couldn’t have been more welcoming, helpful & friendly. Breakfast was great with a varied spread of hot & cold options. Ski storage was super convenient - very easy & quick. We would definitely stay again!
Stayed in March 2025
Reviewed: 14 March 2025
Laila
LatviaLighting in room could be more cozy. I wouldn't use that blue lighting in hotels at all.
Hotel has exceptional location - we saw ski lift from our hotel room. The staff was also very helpful and friendly. We had an issue, but it was solved quite swift and professionally. Breakfast was sufficient, good coffee and chocolate drink - not dense as in many cafes. Our kid appreciated.
Stayed in February 2025
Reviewed: 13 March 2025
Darrell
United KingdomBreakfast was Luke warm
Location & clean
Stayed in March 2025
Reviewed: 13 March 2025
Chris
United KingdomThe team were very friendly and helpful, really amazing culture in the hotel. Great location by the lift.
Stayed in March 2025
Reviewed: 15 February 2025
Victor
PortugalThe floor was a little bit sticky and the the heating was too hot
Great location and Cristina the receptionist
Stayed in February 2025
Reviewed: 9 February 2025
Alejandro
United KingdomBrilliant stay. Lovely staff always happy to help. Very comfy beds which is exactly what you need after a snowboarding day. Nice and clean. Very decent breakfast. Perfect location just one minute from the cable car.
Stayed in February 2025
Reviewed: 4 February 2025
Michael
IrelandRoom was clean and staff friendly
Stayed in February 2025
Reviewed: 24 January 2025
Jane
SpainFirmer beds. We got little sleep as they were too soft for us.
The room was nice, but it got way too hot overnight. There was no temperature control panel (that we found) to change this.
Stayed in January 2025
Reviewed: 18 January 2025
Haldun
NetherlandsSuper comfortable, we had the bigger room and it was perfect for our stay. The staff is super friendly.
Stayed in December 2024
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