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Reviews of Hotel Del Pui by Nexta 3 stars

Avenida El Traves, 5, AD400 La Massana, Andorra

#10 of 21 hotels in La Massana

Guests' Choice

Review score

Based on 137 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Cert food hotel for a grip to Andorra. Professional personnel, good rooms and service.

    Stayed in July 2025

  • Reviewed: 24 August 2025

    8.0
    Comfortable room, friendly and knowledgeable staff, good value
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet in the hallway was old looking. Bathroom clean but signs of use.

    Friendly staff very good advices on things to do. Good price. Breakfast included.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Overall a good experience
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit hot because we had to sleep with the balcony door closed in order not to hear the traffic noise .

    Beautifully maintained , with all the facilities you need for a comfortable stay. The staff was very nice and gave us good recommendations about the area .

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Really nice
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Nice nice

    Stayed in July 2025

  • Reviewed: 21 August 2025

    7.0
    Kind, friendly and convenient place for a short stop over.
    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights

    Traffic noise is quite bad and the room and bed was very small.

    Brilliant location, great breakfast, very clean rooms and exceptionally friendly and welcoming staff.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Will be back, Great hotel with friendly staff and perfect location.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    The room got a bit hot in the afternoon without any AC. This was solved by opening the balcony door and turning on the fan.

    Very friendly and helpful staff. Good room, clean bathroom and a nice balcony with a great view of La Massana. Great location with underground parking close by. All in all a very enjoyable stay in Andorra. Cannot wait to got back in the winter. Hotel also assists with organizing outside activities.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    7.0
    Slowest check-in in my whole life
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived exhausted after a long day of travel. The receptionist was slow, inefficient and unsympathetic. She was more interested in having small talk with people than seeing to get guests checked in.

    I had the slowest check-in I've ever experienced at a hotel. I had to wait more than half an hour. The clerk was extremely slow and disorganized.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Great hotel, staff and convenient to travel around Andorra. Good value for what you get.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    The rooms were a bit small. It would be great if it was a little bigger but nonetheless good. The breakfast selection was a bit small and could be better.

    Beautiful little hotel that is right next to the mountains and a cable cars. The staff at the recpetion were great and very helpful with any question. There is parking literally at a 50meter distance in the public car park that cost around €20 for the day. It was convenient, a short drive to the city center and good value for money. We got our two rooms close to each other which was great.

    Stayed in June 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Finding the place was a bit of a challenge due the different names the place has

    Good location Helpful staff

    Stayed in July 2025

  • Reviewed: 30 April 2025

    8.0
    8 out of 10, highly recommended
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Parking not easy but possible 300m away for 6€/night

    very decent breakfast buffetstyle, nice room at top floor even if very small, very friendly staff

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 9 nights

    I wish it had a small table and an electric kettle in the room.

    The staff were very nice , helpful and accommodating. The price is very good. Close to Sky lift, center of town, restaurants, equipment rental places and transportation. My room (Single person) was sufficiently roomy and for the price I was very satisfied. Super clean and the cleaning staff were very good.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable bed, awesome staff.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Great hotel.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Great experience staying in this hotel. Excellent location. Friendly staff, willing to help you with a smile. Would highly recommend.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    I'm very happy that I chose this hotel. Everything was clean, the room was very warm, the bed confortable, a good choice of tasty products was offered for the breakfast. Perfect location for public transportation, thr cable car nearby. The staff was so friendly. Big thanks especially to Christina who recommended to me amazing hiking trails.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    9.0
    Amazing value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a great experience staying at Del Pui. The location is amazing if you’re going to ski, ski lifts and hire shops literally on your door step. Place to store luggage as well as ski equipment. Room was clean, very spacious and had amazing views from the balcony. Nice breakfast with lots of options. All the staff were super friendly and accommodating, can’t thank them enough! They helped when I needed a taxi into Andorra centre which is only a 10 minute drive away. I think the value for money is great and I would happily stay here again.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    9.0
    Perfect hotel for a ski break!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Half board option was not at the hotel, and the buffet at Magic Ski was good quality yet not the most enjoyable experience. Felt like a free for all and was not very civilised. We only used one night of our half board, but to be honest it’s not actually needed as eating out prices are so so reasonable in La Massana!

    Perfect location with small yet very comfortable and clean hotel rooms! Balcony was a super welcomed addition and we spent plenty of time on there. The staff were amazing - shout out to Sylvie & Cristina on reception who couldn’t have been more welcoming, helpful & friendly. Breakfast was great with a varied spread of hot & cold options. Ski storage was super convenient - very easy & quick. We would definitely stay again!

    Stayed in March 2025

  • Reviewed: 14 March 2025

    8.0
    Great location for those who ski.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 4 nights

    Lighting in room could be more cozy. I wouldn't use that blue lighting in hotels at all.

    Hotel has exceptional location - we saw ski lift from our hotel room. The staff was also very helpful and friendly. We had an issue, but it was solved quite swift and professionally. Breakfast was sufficient, good coffee and chocolate drink - not dense as in many cafes. Our kid appreciated.

    Stayed in February 2025

  • Reviewed: 13 March 2025

    9.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was Luke warm

    Location & clean

    Stayed in March 2025

  • Reviewed: 13 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The team were very friendly and helpful, really amazing culture in the hotel. Great location by the lift.

    Stayed in March 2025

  • Reviewed: 15 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The floor was a little bit sticky and the the heating was too hot

    Great location and Cristina the receptionist

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Lovely place for the value
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Brilliant stay. Lovely staff always happy to help. Very comfy beds which is exactly what you need after a snowboarding day. Nice and clean. Very decent breakfast. Perfect location just one minute from the cable car.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    Room was clean and staff friendly

    Stayed in February 2025

  • Reviewed: 24 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Firmer beds. We got little sleep as they were too soft for us.

    The room was nice, but it got way too hot overnight. There was no temperature control panel (that we found) to change this.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    10
    A pleasant stay ⛷️⭐️
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Super comfortable, we had the bigger room and it was perfect for our stay. The staff is super friendly.

    Stayed in December 2024

Showing 1 – 25

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