Reviews of Hotel Camellot by Nexta 3 stars
24 Carrer de la Solana, AD200 Pas de la Casa, Andorra
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Reviewed: 21 April 2025 · Stayed in January 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewHad a great few days, staff very helpful, bedroom was excellent , food excellent.
Dear Phillip, Thank you very much for this kind review of your recent stay. It's truly rewarding to hear that your stay with us was enjoyable. We are delighted that you found the proximity to the slopes, our dedicated team, the culinary offerings, and the overall quality of your room to your liking. It's wonderful to know that these aspects contributed to the value you felt during your visit. We look forward to seeing you again soon. Best regards, Hotel Manager
Dear Phillip, Thank you very much for this kind review of your recent stay. It's truly rewarding to hear that your stay with us was enjoyable. We are delighted that you found the proximity to the slopes, our dedicated team, the culin… Show more
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in January 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewI had an excellent experience in the hotel. Very friendly staff. Great location. Very comfortable staying. I'll definitely repeat next year.
Dear Francisco, Thank you very much for this kind review of your recent stay. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to seeing you again soon. Best regards, Hotel Manager
Dear Francisco, Thank you very much for this kind review of your recent stay. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best se… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewBreakfast was fantastic and the staff also supplied a breakfast bag for us for our return coach journey as it left before breakfast started.
It can be a little noisy from outside, especially if you have the windows open.
Dear Ollie, Thank you for taking the time to share your review. We are thrilled that you found our hotel to offer fantastic value and are considering a return visit. We are delighted that our breakfast selection met your expectations and that our staff's thoughtful gesture of providing a breakfast bag for your early departure added to your positive experience with us. However, we understand that the street noise was a disturbance, especially with the windows open. Our hotel is designed with double-glazed windows to minimize outside noise, and our team is dedicated to ensuring guests have a restful stay. While we cannot change the location of our bustling surroundings, we are continually looking for ways to enhance the tranquility within our guestrooms. Finally, we are pleased that the service provided by our staff contributed positively to your stay. We take pride in our team's dedication to guest satisfaction. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager
Dear Ollie, Thank you for taking the time to share your review. We are thrilled that you found our hotel to offer fantastic value and are considering a return visit. We are delighted that our breakfast selection met your expectations and… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewBreakfast and bar area were very good. Staff generally very helpful and friendly
Hotel was colder than usual in our room and bar area. One male member on the reception was not very friendly and was quite miserable, but all other male and female staff were excellent.
Dear Eric, Thank you for taking the time to share your review. We are thrilled that you enjoyed the breakfast offerings and our bar area, complete with board games and a cozy atmosphere. The dedication of our staff to provide exceptional service is something we take great pride in, and we are pleased that their efforts contributed positively to your stay. However, we apologize that the temperature in your room and bar area did not meet your usual expectations. All our rooms are equipped with heating, and we always strive to maintain a comfortable environment for our guests. We regret to hear about your experience with a member of our reception team; this is certainly not the standard of service we aim to uphold. We value all our guests and their comfort, and we will ensure that our team is reminded of the importance of consistent, welcoming service. Finally, it is heartening to hear that our staff, generally, were helpful and friendly. We believe our team is one of the amazing assets we have, and we're glad they made a positive impact on your visit. We hope that the proximity to the skiing area and the quality of our service will encourage you to return to us. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager
Dear Eric, Thank you for taking the time to share your review. We are thrilled that you enjoyed the breakfast offerings and our bar area, complete with board games and a cozy atmosphere. The dedication of our staff to provide exceptional … Show more
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe staff were excellent. From reception to house keeping, everyone we encountered were were happy and helpful. The hotel is located a very short walk from the piste with a short ski down to a choice of several lifts, to either ski locally or lift you out to an adjoining area. Breakfast was plentiful and adequate if not great.
The room was tiny. We had a double bed that was pushed against a wall on one side with barely room to get down the other side. There was no space for two people to unpack, given we both had skiwear. The room had locks on the radiator heat controls, and the room was so hot we had no choice but to have the window open the entire time. This was a waste of heat, but made sleeping impossible with noise coming out of local bars and streets until 3.30am every night e were there. We left sleep deprived and shattered. Our booking was half board, and whilst breakfast was OK, dinner was appalling. This is not a restaurant, this is akin to bad school dinners. On a couple of occasions we gave up and simply left and ate out. I know this is a 3 star hotel, but put it in context that we paid €1350 for 4 nights and therefore it is not unreasonable to have a certain level of expectation. The ski area is limited in range, but we were aware of that and it was just a 4 day trip, however the town of Pas de la Casa is not the best in the area. I read somewhere that it was "Ibiza" on the slopes, unfortunately it is more like Skegness on the Slopes.
Dear Dean, Thank you for taking the time to share your feedback. We are delighted that you found our staff to be helpful and that our location provided convenient access to the ski slopes. Our team prides itself on delivering a welcoming experience, and we are glad that you enjoyed the proximity to the pistes, facilitating your skiing activities. However, we regret to hear about the discomfort experienced regarding room size and the concerns you had with the temperature control. Our double rooms, while cozy, are designed to provide a comfortable refuge after a day on the slopes, and we apologize if this was not the case for you. Additionally, we understand how crucial a good night's rest is, especially when engaging in physical activities such as skiing. We are sorry to hear that the street noise affected your sleep, despite our double-glazed windows. With regards to dining, our aim is to offer a range of dishes to suit various preferences, and we apologize that our dinner options did not meet your expectations. Finally, we are pleased that the variety offered at breakfast was to your satisfaction, with options to provide a substantial start to your day on the slopes. We truly value your patronage and the time you took to share your thoughts. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Manager
Dear Dean, Thank you for taking the time to share your feedback. We are delighted that you found our staff to be helpful and that our location provided convenient access to the ski slopes. Our team prides itself on delivering a welcoming e… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewClose to ski slopes and centre and free WiFi
No parking
Dear Andrea, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the complimentary WiFi and our prime location, a mere 50 meters from the Grandvalira ski slopes, ensuring that our guests have the best possible access to their ski adventures. Nonetheless, we apologize for any inconvenience caused by the parking situation. While we do not have a private parking facility, we are located in an area with nearby street parking options, which are usually convenient for our guests. Finally, it is wonderful to hear that you enjoyed our proximity to the center, making it easy for you to explore the local area and its offerings. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager
Dear Andrea, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the complimentary WiFi and our prime location, a mere 50 meters from the Grandvalira ski slopes, ensur… Show more
Reviewed: 23 April 2024 · Stayed in February 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewexcelente
excelente
Reviewed: 9 March 2024 · Stayed in March 2024
Verified reviewThe staff is very friendly and competent and good bar with lots of tables. Close to the ski lifts.
The rooms were didn’t have closet, no place to store clothes. The spa was paid. Food was ok, could be improved in the variety.
Reviewed: 3 March 2024 · Stayed in March 2024
Verified reviewA great resort with plenty to do and well maintained slopes
Hello Michael, Thank you for rating your stay at Hotel Camellot! It is great to know you had a great time and hope the skiing was awesome as well!! We´ll be waiting for your next visit! Best regards, Hotel Camellot Manager
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewLocation
Dear Phil, Thank you for rating your stay with us. We hope you had a good time at Camellot Hotel. Best regards, Hotel Camellot Manager
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewThe bar was fabulous and the were sp accommodating
Dinner standard was sufficient for what we needed
Dear Colleen, Thank you for sharing your review about Hotel Camellot! We are very happy to know you had a great time and that our staff was very accommodating! We hope you had a great stay and to see you soon! Kind regards, Hotel Camellot Manager
Dear Colleen, Thank you for sharing your review about Hotel Camellot! We are very happy to know you had a great time and that our staff was very accommodating! We hope you had a great stay and to see you soon! Kind regards, Hotel Camellot … Show more