Super helpful and welcoming staff . Very helpful , with restaurant bookings and any other quesries,

Stayed in February 2025

There was some noise from people coming and going as we were right by the ski locker entrance, and as some people have commented you can hear noise from the bars opposite in the evening. It's not something that really bothered us though, as the music was fun and we were awake fairly early to go skiing every day and out late ourselves some evenings. I also travel with a sleeping mask with speakers in - highly recommend!

The staff were all so helpful and friendly with perfect English and all smiling! We had a late check in, which they were incredibly helpful with and everything was organised very efficiently with easy to understand instructions for us. We stayed as a couple in one of the smaller apartments, but it had plenty of space and everything we needed to self cater for our stay. The supermarket and ski gear room we could use were super close and handy as was the gondola. We would definitely return here.

Stayed in February 2025

Spacious bathroom. Balcony outside stream very tranquil. Close to amenities.staff were helpful.

Stayed in December 2024

2 Adults, 1 Teen. Great communication before we arrived. Very friendly staff. Room was spacious and very clean. Had enough kitchen equipment to cook a meal if you wanted. Easy access with a key card. Arinsal has a good assortment of restaurants, cafes and shops. Good bus service too, if you want to explore. Definitely recommend!

Stayed in November 2024

Hotel was clean and comfortable, had everything we needed

Stayed in August 2024

I received a notification that I had to pay for the apartment 3 days prior to my trip although everything was already paid through booking.com. It took me some time to solve the issue.

The receptionist Araceli was exceptionally helpful. Really great. Thanks for that!

Stayed in July 2024

all good for the money hard to complain about anything.

We had a broken bed that was fixed very quickly. Great location. 30 meters from the Gondola and 10 meters from the night life.

Stayed in March 2024

Nothing specific.

Staff was extremely nice, paid atrention to all our needs, guide us and made us feel really welcomed. Apartament was clean, nice and well located. There is big free parking behind the building. Walking paths starting direcrtly from location.

Stayed in May 2024

Great location, super helpful staff

Stayed in February 2024

There is no washing machine and oven in the apartment. Not much to worry about just keep that in mind.

Location is very good, just by the ski lift. There is a supermarket downstairs and bunch of cafes, bars and restaurants around. The apartment is good, rooms are separated and spacious enough, big bathroom. The staff is friendly and helpful, check in was easy. Free parking 200-300 meters away. If i ever be in Andorra again, i most probably will stay here.

Stayed in December 2023

The bathroom door would stick when opening and closing. The main bedroom door handle would squeak when you turned it.

The location was great. Easy access to the ski lifts and restaurants. The size of the room(s) was good.

Stayed in December 2023

nothing

very nice

Stayed in August 2023

Apartment was very nice and well equiped. We could use heating and it worked well, bed was comfortable, spacious bathroom. Kitchen well equiped, so we were able to cook some basic meals. Staff was very helpful with everything. Thanks a lot

Stayed in May 2023

Everything at St-Moritz rates high-class, from the checkin experience to all the amenities and services offered on-site such as the supermarket. The coffee places around the hotel add to the experience. We would stay here again on any occasion

Stayed in May 2023

nothing

property had everything we needed and in a fantastic location

Stayed in April 2023

superb location

Stayed in February 2023

Location was perfect. Close to the main gondola and great for bars and restaurants.

Stayed in February 2023

the water pressure was a little low and shower wasn’t hot enough

size of the apartment

Stayed in January 2023

Nothing

This booking really exceeded my expectations! The apartment size was perfect for our group, location couldn't have been better for what we wanted and the price made this great value for money.

Stayed in January 2023

Room was facing the Irish bar opposite, so it could be a little noisy.

Large apartment with all facility requirements for a self-catering catering stay. Amazing location close to the gondola up to the slopes, with the ski hire shop part of the same building.

Stayed in January 2023

This is an exceptionally noisy hotel. The rooms facing the street are almost uninhabitable due to traffic noise, as well as the restaurants and bars closing and clearing rubbish late at night. Street facing rooms are not for those wanting an early night. The rooms are also affected by noise from neighbouring rooms; above and sideways. I complained mid way through a 6 night stay to the hotel staff - after that nobody occupied the rooms above but the sideways noise persisted. Felt pads on the furniture would help reduce the noise - especially at 3.30! I accept it was outside of the hotels reach to do anything about the outside noise; other than to keep windows closed in the height of summer and use a fan. Fans were provided only on our last night. Needless to say, there was no aircon. As a result of the noise, we had to cut our stay short by a night with no refund. The hotel promised laundery facilities which were not available for our stay. The alternative was to take laundry to a neighbouring town and use the public facilities. The hotel staff offered their sheet cleaning machine but that was , in reality, not a viable option for everyday clothes.

The location was ideal. The room was well equipped, clean, safe and relatively comfortable considering the hotel is 3 star. The staff were accommodating and helpful. On site supermarket was also very useful.

Stayed in August 2025

The room at the side of the street was noisy (Irish Pub) maybe not good isolated since it was the coldest room by far.

Friendly staff, nice apartment

Stayed in March 2024

We were given an outside room and it was noisy in the evening.

The location

Stayed in August 2023

Not much communication regarding arrangements for transfers to other resort due to closure of Arnisal. Ultimately it all came down to the unbearable noise from the pub across the road. I understand people are on holiday and want to enjoy themselves but this was on another level. People screaming and shouting on the street, karaoke until 3am with the doors to the pub open and people shouting at the top of their voices. We had a 5am pick up to go home and had literally been up all night due to the noise. Not for us I'm afraid!

Nice place, close to ski resort, although this closed early unexpectedly. Handy having ski hire in the same facility.

Stayed in April 2023