Reviews of Hotel Piolets Soldeu Centre by Nexta 4 stars
Carretera de Soldeu, s/n, AD100 Soldeu, Andorra
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. The staff were very helpful & attentive. The entertainment was brilliant. The food was amazing. The room was spacious and immaculate. Would definitely recommend.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWe enjoyed the view from the terrace and breakfast was delicious. Room and beds were comfortable. Staff was friendly. It was easy to find the location of the hotel. Instructions from the reception were clear. It was close to the funicular and to the trekking routes.
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Dear Guest, Thank you for choosing our hotel and for responding to our customer satisfaction survey. It's wonderful to hear you enjoyed your stay at Hotel Piolets Soldeu Centre. We're delighted our mountain-view terrace and breakfast offerings met your expectations. Our team takes pride in maintaining comfortable accommodations and providing clear guidance to help guests navigate the area. Knowing you found our location convenient for accessing both mountain transport and hiking trails truly motivates us to keep delivering memorable stays. We hope to welcome you back in the future. Best wishes, Guest Service
Dear Guest, Thank you for choosing our hotel and for responding to our customer satisfaction survey. It's wonderful to hear you enjoyed your stay at Hotel Piolets Soldeu Centre. We're delighted our mountain-view terrace and breakfast off… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything! Super location, views of the mountains right in front of us. Lovely terraces with different seating arrangements. Very nice room with a lovely bathroom. Italian restaurant was very good. Breakfast was excellent with a vast variety of choice. Nice pool area and jacuzzi. Very friendly staff.
A slight improvement could be made with the buffet restaurant for dinner. We ate there twice and the selection was very nice the first time ( beef and pork were delicious) and not so good the second time. Also the dishes were not filled up often enough to cover demand.
Dear Debora, We thank you for taking the time to provide us with your feedback. We're delighted you appreciated our amenities and services. It was wonderful to read your comments about the mountain views from your room and our varied breakfast offerings. Our team takes pride in maintaining our newly renovated spaces and organizing live music evenings on the terrace. While we regret any inconsistency in our buffet service, we appreciate feedback that helps us monitor quality standards. Our chefs typically restock dishes every 20 minutes during peak hours. Finally, we're thrilled you enjoyed our strategic location near the Grandvalira slopes. As fellow mountain enthusiasts, we always recommend our guided hiking tours to complete the alpine experience. We all hope to be able to welcome you again. Best wishes, Guest Service
Dear Debora, We thank you for taking the time to provide us with your feedback. We're delighted you appreciated our amenities and services. It was wonderful to read your comments about the mountain views from your room and our varied bre… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLocation and staff were perfect. View of mountains and easy access to the gondola with lots of parking available
I had the half board and the food quality was ok but not over the top
Dear Anders, Thank you for taking the time to share a review. We are delighted that your experience at Hotel Piolets Soldeu Centre was so positive. Your praise for our dedicated team members fills us with joy. The seamless access to winter activities and abundant parking spaces contribute to making each guest's stay more convenient. However, we regret that our culinary offerings did not fully meet your expectations. Our chefs strive to maintain the highest standards in our dining selections. Nonetheless, we are pleased that you found our establishment's prime setting exceptional, with its breathtaking alpine panorama enhancing your stay. We hope to be able to welcome you again. Best regards, Guest Service
Dear Anders, Thank you for taking the time to share a review. We are delighted that your experience at Hotel Piolets Soldeu Centre was so positive. Your praise for our dedicated team members fills us with joy. The seamless access to w… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewI would like to express my appreciation for the wonderful staff, and I would especially like to extend my gratitude to those working in the restaurant and kitchen.
I believe that the rooms are a touch small, but they are clean and cozy.
Dear Guest, We sincerely appreciate you taking the time to share your feedback. Your positive experience means a lot to us. Our team's dedication to service excellence, especially in our dining areas, fills us with pride. While we acknowledge your comment about the room size, we appreciate you noting its cleanliness and comfort. Finally, we are pleased that our location suited your needs perfectly. We look forward to welcoming you back for another stay. Best regards, Guest Service
Dear Guest, We sincerely appreciate you taking the time to share your feedback. Your positive experience means a lot to us. Our team's dedication to service excellence, especially in our dining areas, fills us with pride. While we a… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLove the ski chalet feel of this property. Location was great-convenient to skiing, hiking, restaurants, etc. Breakfast in the morning had a large selection and was excellent.
Dear Melanie, We appreciate you taking the time to share your experience with us. We are delighted that you had such a wonderful stay at Hotel Piolets Soldeu Centre. The mountain lodge atmosphere creates a welcoming environment for our guests, complemented by our prime position near the slopes. Our team takes pride in maintaining the premises to the highest standards, ensuring comfort throughout your stay. The morning meal service aims to provide energy for mountain activities, with our culinary team preparing a range of options to suit different preferences. We look forward to welcoming you back for another memorable stay. Best regards, Guest Service
Dear Melanie, We appreciate you taking the time to share your experience with us. We are delighted that you had such a wonderful stay at Hotel Piolets Soldeu Centre. The mountain lodge atmosphere creates a welcoming environment for our… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewVery comfortable hotel. and friendly staff. Inez of the spa was very friendly.
Dear Sascha, Thank you for taking the time to share your experience with us. We are delighted that your stay at Hotel Piolets Soldeu Centre met your expectations. The warmth and professionalism of our team members, including our spa personnel, contributed to making your visit memorable. The level of comfort throughout our establishment, combined with our prime mountain setting and range of facilities, created the perfect environment for your stay. We look forward to welcoming you back for another pleasant experience. Best regards, Guest Service
Dear Sascha, Thank you for taking the time to share your experience with us. We are delighted that your stay at Hotel Piolets Soldeu Centre met your expectations. The warmth and professionalism of our team members, including our spa perso… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe property was lovely. Everything was clean and fresh. Great value for money!!
Dear Isobel, Thank you for taking the time to share your experience at Hotel Piolets Soldeu Centre. Your remarks about our establishment bring us immense satisfaction. The pristine maintenance of our premises reflects our commitment to guest comfort. We take pride in delivering a memorable experience through our accommodations, amenities and dedicated team members. The fact that you found merit in every aspect of your stay, from the facilities to the service, truly validates our efforts to provide excellent hospitality. We would be delighted to welcome you back for another pleasant stay. Best regards, Guest Service
Dear Isobel, Thank you for taking the time to share your experience at Hotel Piolets Soldeu Centre. Your remarks about our establishment bring us immense satisfaction. The pristine maintenance of our premises reflects our commitment to gue… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe half board package was great, lovely dinner and breakfast - fantastic variety. Nice outside areas to have a drink and enjoy the view! Room and bathroom nicely decorated and clean. Comfy bed. Also nice to use the spa.
The room was very warm, I think the heatwave made it to Andorra! Unfortunately there was no fan in the room and while the temp dropped overnight, we needed the balcony door open to cool down - the traffic was quite noisy late night/early morning, so we didn’t sleep well. Parking charges as an extra not great, but nowhere in the town has free parking, fine for one night but would get expensive.
Dear Phoebe, We appreciate you taking the time to share your experience with us. Your comments about our culinary offerings bring us joy. The variety at our buffet restaurant aims to satisfy diverse tastes, and we are pleased this met your expectations. However, we regret that some aspects of your stay did not meet your expectations. The summer temperatures were unusually high during your visit, and our staff is always available to provide fans upon request. The parking fees reflect the standard rates throughout Soldeu. Finally, we take pride in our wellness facilities and are delighted you were able to benefit from our spa area. The comfortable bedding and contemporary room design contribute to creating a welcoming atmosphere for our guests. We would be honored to welcome you back for another stay. Best regards, Guest Service
Dear Phoebe, We appreciate you taking the time to share your experience with us. Your comments about our culinary offerings bring us joy. The variety at our buffet restaurant aims to satisfy diverse tastes, and we are pleased this met your… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewAmazing hotel, fantastic food,
Nothing
Dear Malcolm, First of all, thank you for taking the time to review your stay with us. We are happy to see that you have rated all our services and facilities with the highest score. We hope to see you again very soon. Regards, Alberto Heredia Accommodation Manager
Dear Malcolm, First of all, thank you for taking the time to review your stay with us. We are happy to see that you have rated all our services and facilities with the highest score. We hope to see you again very soon. Regards, Alberto Her… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewA very comfortable room with a stylish bathroom. A large seating area/bar downstairs and reasonable buffet evening meal. Breakfast was excellent…
Secure parking for motorbike was a positive but €15 was a bit expensive.
Dear Mr. Jonathan, First of all, thank you for taking the time to review your recent stay with us. We are glad to read that the room, the common areas and our great buffet were to your liking. We hope to see you again soon at Piolets Soldeu Centre. Best regards, Alberto HEREDIA Accommodation Manager
Dear Mr. Jonathan, First of all, thank you for taking the time to review your recent stay with us. We are glad to read that the room, the common areas and our great buffet were to your liking. We hope to see you again soon at Piolets Sold… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewDear Mr. Nuno, First of all, thank you for taking the time to review your recent stay with us. We are glad to know that we met your expectations by evaluating our services and facilities with the highest score, this motivates us to keep improving day by day. We would like to emphasize our fantastic newly refurbished rooms. We hope to welcome you very soon in Piolets Soldeu Centre. Best regards, Alberto HEREDIA Accommodation Manager
Dear Mr. Nuno, First of all, thank you for taking the time to review your recent stay with us. We are glad to know that we met your expectations by evaluating our services and facilities with the highest score, this motivates us to keep i… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewBreakfast and half board food was very good! also the balcony view was worth it
Dear Maria, We truly appreciate your wonderful feedback about your stay at Hotel Piolets Soldeu Centre. We are delighted to learn that your experience with us was exceptional. The panoramic vistas from your private balcony showcase the majestic mountain landscape in all its splendor. Our culinary team takes great pride in preparing the extensive breakfast selection and half-board dining options. The immaculate accommodations, attentive service from our dedicated team members and prime setting at the base of Grandvalira-Soldeu create the perfect environment for a memorable mountain getaway. We would be honored to welcome you back for another outstanding stay. Best regards, Guest Service
Dear Maria, We truly appreciate your wonderful feedback about your stay at Hotel Piolets Soldeu Centre. We are delighted to learn that your experience with us was exceptional. The panoramic vistas from your private balcony showcase the ma… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewWhen I asked if there were any nearby places to visit, the staff at the front desk warmly shared all the information they knew. I really liked how friendly and kind they were. The sun-drenched terrace in the restaurant opens up to the embrace of green mountains. And my room was cleaned every day.
So far none
Dear Guest, Thank you for letting us know how satisfied you were with your recent stay. We are delighted that you appreciated our team's warm hospitality and extensive local knowledge, as our personnel takes pride in ensuring each guest receives personalized attention. It brings us joy to know you enjoyed the magnificent panoramic views from our restaurant's sun-filled terrace, offering a stunning backdrop of verdant mountain scenery. The meticulous daily housekeeping service reflects our commitment to maintaining the highest standards of cleanliness and comfort throughout your stay. We would be honored to welcome you back for another memorable stay in our mountain retreat. Best regards, Guest Service
Dear Guest, Thank you for letting us know how satisfied you were with your recent stay. We are delighted that you appreciated our team's warm hospitality and extensive local knowledge, as our personnel takes pride in ensuring each guest r… Show more
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified review