Everything was perfect. The staff were very helpful & attentive. The entertainment was brilliant. The food was amazing. The room was spacious and immaculate. Would definitely recommend.

Stayed in August 2025

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We enjoyed the view from the terrace and breakfast was delicious. Room and beds were comfortable. Staff was friendly. It was easy to find the location of the hotel. Instructions from the reception were clear. It was close to the funicular and to the trekking routes.

Stayed in August 2025

A slight improvement could be made with the buffet restaurant for dinner. We ate there twice and the selection was very nice the first time ( beef and pork were delicious) and not so good the second time. Also the dishes were not filled up often enough to cover demand.

Everything! Super location, views of the mountains right in front of us. Lovely terraces with different seating arrangements. Very nice room with a lovely bathroom. Italian restaurant was very good. Breakfast was excellent with a vast variety of choice. Nice pool area and jacuzzi. Very friendly staff.

Stayed in August 2025

I had the half board and the food quality was ok but not over the top

Location and staff were perfect. View of mountains and easy access to the gondola with lots of parking available

Stayed in July 2025

I believe that the rooms are a touch small, but they are clean and cozy.

I would like to express my appreciation for the wonderful staff, and I would especially like to extend my gratitude to those working in the restaurant and kitchen.

Stayed in July 2025

Love the ski chalet feel of this property. Location was great-convenient to skiing, hiking, restaurants, etc. Breakfast in the morning had a large selection and was excellent.

Stayed in July 2025

Very comfortable hotel. and friendly staff. Inez of the spa was very friendly.

Stayed in July 2025

The property was lovely. Everything was clean and fresh. Great value for money!!

Stayed in June 2025

The room was very warm, I think the heatwave made it to Andorra! Unfortunately there was no fan in the room and while the temp dropped overnight, we needed the balcony door open to cool down - the traffic was quite noisy late night/early morning, so we didn’t sleep well. Parking charges as an extra not great, but nowhere in the town has free parking, fine for one night but would get expensive.

The half board package was great, lovely dinner and breakfast - fantastic variety. Nice outside areas to have a drink and enjoy the view! Room and bathroom nicely decorated and clean. Comfy bed. Also nice to use the spa.

Stayed in June 2025

Nothing

Amazing hotel, fantastic food,

Stayed in June 2025

Secure parking for motorbike was a positive but €15 was a bit expensive.

A very comfortable room with a stylish bathroom. A large seating area/bar downstairs and reasonable buffet evening meal. Breakfast was excellent…

Stayed in June 2025

Breakfast and half board food was very good! also the balcony view was worth it

Stayed in June 2025

So far none

When I asked if there were any nearby places to visit, the staff at the front desk warmly shared all the information they knew. I really liked how friendly and kind they were. The sun-drenched terrace in the restaurant opens up to the embrace of green mountains. And my room was cleaned every day.

Stayed in May 2025

The swimming pool area was decent but nothing amazing.

The food in the hotel is top notch - a buffet selection but with everything rotating each night along with two stations where food is being prepared for you there and then.

Stayed in April 2025

Could be slightlly cheaper to encourage longer stays or more frequent return visits

Excellent location, rooms. Food and staff

Stayed in April 2025

Nothing

We loved our extremely spacious room which looked over both the apres ski terrace and up to the mountains, and had its own little balcony

Stayed in April 2025

I think there should be more rooms with king beds for standard room type

The food is amazing. Service and staff are great. They are always nice to us when we come back. They even did a little sweet plate for our anniversary! We absolutely loved it. We also had one of the new rooms and they are super comfortable

Stayed in April 2025

Fantastic hotel with amazing friendly helpful hospitality team. Location is spot on for views of slopes and access to ski lift. Many thanks for another amazing stay

Stayed in April 2025

It seems rooms with mountain views are advertised for standard rooms, they're not available! There was a crane being built right outside the hotel, hopefully the work won't take long, it was noisy all day. A few long black hairs in the bathroom left behind but otherwise very clean.

The hotel is in a fantastic location, next to the main lift. There is metered parking available or the hotel garage. The views from the balcony are lovely. Very comfortable bed. I booked a room with mountain view but got allocated a road view. Luckily there was one room available, a quad room, 211. Absolutely fantastic room for a family or 3 or 4 friends. Only superior rooms have mountain views/balcony. Ski lockers are in the garage and an easy walk to the lift. The staff are very helpful and friendly.

Stayed in April 2025

Hotel was great for skiing but you need a room at the back. The noise at the front can be too much late in the night. I asked to change and the staff accommodated no problem but I wonder how it would be if the hotel was full.

Stayed in March 2025

Excellent location. Great family suite and extremely comfortable bed.

Stayed in March 2025

The bar area lets the hotel down slightly. The bar sells Guinness yet none of the bar staff know how to pour/serve a Guinness correctly at all. We also ordered espresso martinis of which some came out looking like a latte, whilst others came out looking like watered down espresso martinis (within the same order). Glasses piled up on the end of the bar waiting to be cleaned in the masses and a long queue during the busier times (late afternoon). Only criticism here would be to hire not only more staff for those periods, but also more experienced staff/bar manager to raise the standards in line with the rest of the hotel.

Great facilities and brilliantly refurbished. It was super clean and in a great location. Breakfast was fantastic and generally the staff were really helpful. Ski rental shop accessed via the hotel lobby which was great and a lovely terrace. Spa facilities were great too. All round a pleasant stay and would definitely come back.

Stayed in March 2025

Property was clean, cosy, bed was comfortable

Stayed in February 2025

The bathroom door in the room made a squeaky noise. Pillows were somewhat hard.

Location. Breakfast. Staff. Views.

Stayed in March 2025